Discussion on Traveler Viator (Add-on)

Discussion on Traveler Viator (Add-on)

Cart 60 sales

shinetheme supports this item


This author's response time can be up to 1 business day.

16 comments found.

sebinkv Purchased

Hi, My Target Location is New Zealand. However this plugin is not showing New Zealand when search.


Unfortunately, Traveler Viator does not support this function.

The search access to all Viator locations (sightseeing, tours, attractions, and transfers in 75+ countries and over 450 destinations worldwide)

For technical support, you can submit a ticket in a Support System

Please feel free to contact us if you need any further information Thank You and Best Regards!

sebinkv Purchased

Hi, Is it possible for a refund? My target location is New Zealand and I couldn’t filter anything. New Zealand is not even showing when typing.


Just type New Zealand exactly like the name in Viator For example:

Regarding refund, kindly be noted that neither Envato nor the authors are obliged to give refunds in any of the situations listed below. - The item did not meet customer expectations or the customer feels the item is of low quality

Envato Market Refund Rules for your reference:

Please feel free to contact us if you need any further information Thank You and Best Regards!

It’s just a redirection addon to Viator affiliate pages? There’s a big viator logo. How can I whitelabel all this and hide that ugly viator logo. I think the price is too high for just a redirection plugin. I would have preferred to display the tours directly on my site and at the paying step redirect to viator payment page. are you going to improve this ?

You already told me this 2 months ago. You’re supposed to be done already! Build solid addons using apis ! Otherwise the plugins will break all the time

FYI my free support will expire in 30 days because of that delay. so please provide free support after that


The new Viator system is complicated and doesn’t have enough resources like the old ones, for example, destination search.

Therefore, this task takes more time than expected. At this moment, you can use the Viator widget temporarily for your purpose. We will add 6-month support to your support period once done

If you cannot wait, kindly send a refund request and I will help to accept

Hope you understand Please feel free to contact us if you need any further information Thank You and Best Regards!

Hi, Greetings! Can use this add-on and applicable for other WordPress Travel Theme such as “SetSail – Travel Agency Theme”? Is it a one-time payment?

Can also put this Viator search engine on other pages or pop-up pages not only on the home page?

Hi, this plugin can import all the viator travel activities inside the WP theme? And so after the csv or XML file is imported automatically will be displayed inside the theme creating automatically tours? Thanks

I am a Viator branded affiliate, will that work for me? Not a simple affiliate but a branded affiliate that is like a white label version of Viator affiliate program. Will that work?

Sorry wrong question

Everytime I install the addon my wordpress crashes

Hi. I have a quick question. This add-ons create automatically viator travel activities inside by importing the csv files? Then it will populate the activities inside the travel theme? Thanks

It’s work with travelpayouts affiliate

I’ve contacted you and have not received a reply. How do I get in touch with you?

You can post a ticket on our support system that allow you can post ticket for addons for now.

When a visitor search a tour or activity, will it open a new browser tab or will open within our website?

Also, If the 5 services are enabled then adds as 6th tab in the ST Search setup, it has DESTROYED the Search button at the right side. I am wondering if this Viator tab when added will also destroy again the Search button? I am leaving our website looks ugly for you to see.

Also, Why we can’t change the affiliate ID under API Configuration? Who owns this default Partner ID 1384277? Is this yours?

Hello There,

Thank you for your contacting us here, please have look at these information:

Could you please let us know which Theme you are mentioned about ? Is this our Traveler Theme ? please confirm.

With Traveler Theme, we have support function that allow customer to add some booking system as, Travelpayout, Skyscanner, Expedia,.. as affiliates. Customer can be able to make the search form in your theme only.

The result, booking system, payment methods will be direct to those systems and we have not control any data from those.

For more detail, please visit us here:

- Documentation:

Please let us know if there any further you need. Looking forwards to be your partner soon.




WHY YOU KEEP ON IGNORING QUESTIONS?? Why we can’t change the affiliate ID under API Configuration? Who owns this default Partner ID 1384277? Is this yours? – PLEASE ANSWER THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WE WILL ADD THE BOOKING.COM SEARCH AND THE EARNINGS GO TO YOU? APPLAUD GUYS!!!!!!!!!!

Hello There,

Please calm down and carefully check on my reply above:

We do not know which Theme you mentioned about ? so please confirm to us which theme you are using.

You are just saying about API issue without any detail description about this.

I have mentioned if you are using our Theme, we have support some affiliates system as in documentation, you can refer this.

If you got any further request or question please directly work with us by “submit a ticket” into our support system here:

Please note that we do support and answer all of customer question in the system only. Right now you are contact us in Traveler Viator which is our Addons and you aksed for API system that really make confuse for all.

Im surely had carefully read your post so i hope you do respect to my post too.

Thank you very much for your understanding.


Hello My developer was complaining that the plugin travel viator is giving errors Pls what’s the way forward?

Ok, but the traveler theme itself have this features of VIATOR add-on already. Then why are you now selling it differently on it own since it’s already added to the traveler theme? I feel a scam here

I feel scammed! You said I didn’t reply your message, why will Thao put my email message on queue for not delivering as usual. If you guys can’t be trust then you need to refund my money or you make your corrections. Since you have it on the TRAVELER theme then why will you be selling the viator differently on and later unable to use…I feel scam here. If you can’t rectify this issues, I think it will be better you refund my money so that I can add up to check if your traveler theme is worth of it.

Hello There,

We have check with our team already and they have confirmed me that we did answered to well to you via email already. Please double check again and make sure that there is no mistake between us.

We have note into Themeforest that all of our Addons are requires for Traveler Theme installed and activated.

Please follow our suggestion and directly work with us (by email) if there still any further request you need:

Thank you for your attention. Wish you all the best of luck.


Congratulations!!! Nice Work, Good Luck With Sale :)

Thank you!

The demo does not work

Hello friend

I checked our demo site. It is working fine. You need to choose a country. After that, the system will search and display the city field.


Great Work, Congratulations GLWS :)

Thank you!

Congratulations, Nice Work, GLWS :)

Portfolio Website

Hello There,

Thank you very much for your congrats.



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