Hello,

Unfortunately, Traveler Viator does not support this function.

The search access to all Viator locations (sightseeing, tours, attractions, and transfers in 75+ countries and over 450 destinations worldwide)

For technical support, you can submit a ticket in a Support System

Please feel free to contact us if you need any further information Thank You and Best Regards!

Hi, Is it possible for a refund? My target location is New Zealand and I couldn’t filter anything. New Zealand is not even showing when typing.

Hello,

Just type New Zealand exactly like the name in Viator For example: https://modmixmap.travelerwp.com/result-viator/?pid=P00070795&country_url=&viator_country_id=24&viator_country_name=New+Zealand&start=01%2F20%2F2023&end=01%2F21%2F2023&date=20%2F01%2F2023+12%3A00+am-21%2F01%2F2023+11%3A59+pm

Regarding refund, kindly be noted that neither Envato nor the authors are obliged to give refunds in any of the situations listed below. - The item did not meet customer expectations or the customer feels the item is of low quality

Envato Market Refund Rules for your reference: https://themeforest.net/page/customer_refund_policy

Please feel free to contact us if you need any further information Thank You and Best Regards!

You already told me this 2 months ago. You’re supposed to be done already! Build solid addons using apis ! Otherwise the plugins will break all the time

FYI my free support will expire in 30 days because of that delay. so please provide free support after that

Hello,

The new Viator system is complicated and doesn’t have enough resources like the old ones, for example, destination search.

Therefore, this task takes more time than expected. At this moment, you can use the Viator widget temporarily for your purpose. We will add 6-month support to your support period once done

If you cannot wait, kindly send a refund request and I will help to accept

Hope you understand Please feel free to contact us if you need any further information Thank You and Best Regards!

You can post a ticket on our support system https://shinehelp.travelerwp.com that allow you can post ticket for addons for now.

Hello There,

Thank you for your contacting us here, please have look at these information:

Could you please let us know which Theme you are mentioned about ? Is this our Traveler Theme ? please confirm.

With Traveler Theme, we have support function that allow customer to add some booking system as Booking.com, Travelpayout, Skyscanner, Expedia,.. as affiliates. Customer can be able to make the search form in your theme only.

The result, booking system, payment methods will be direct to those systems and we have not control any data from those.

For more detail, please visit us here:

- Documentation: http://guide.travelerwp.com/docs/theme-settings/api-system/#post-1741

Please let us know if there any further you need. Looking forwards to be your partner soon.

Regards!

LETHI THAO

IF YOU HAVE READ MY QUESTION CAREFULLY, YOU WILL SEE THAT I HAVE QUESTION THAT YOU DID NOT ANSWER!

WHY YOU KEEP ON IGNORING QUESTIONS?? Why we can’t change the affiliate ID under Booking.com API Configuration? Who owns this default Partner ID 1384277? Is this yours? – PLEASE ANSWER THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WE WILL ADD THE BOOKING.COM SEARCH AND THE EARNINGS GO TO YOU? APPLAUD GUYS!!!!!!!!!!

Hello There,

Please calm down and carefully check on my reply above:

We do not know which Theme you mentioned about ? so please confirm to us which theme you are using.

You are just saying about API Booking.com issue without any detail description about this.

I have mentioned if you are using our Theme, we have support some affiliates system as in documentation, you can refer this.

If you got any further request or question please directly work with us by “submit a ticket” into our support system here:

Please note that we do support and answer all of customer question in the system only. Right now you are contact us in Traveler Viator which is our Addons and you aksed for API system that really make confuse for all.

Im surely had carefully read your post so i hope you do respect to my post too.

Thank you very much for your understanding.

Regards!

Ok, but the traveler theme itself have this features of VIATOR add-on already. Then why are you now selling it differently on it own since it’s already added to the traveler theme? I feel a scam here

I feel scammed! You said I didn’t reply your message, why will Thao put my email message on queue for not delivering as usual. If you guys can’t be trust then you need to refund my money or you make your corrections. Since you have it on the TRAVELER theme then why will you be selling the viator differently on codecayonon.net and later unable to use…I feel scam here. If you can’t rectify this issues, I think it will be better you refund my money so that I can add up to check if your traveler theme is worth of it.

Hello There,

We have check with our team already and they have confirmed me that we did answered to well to you via email already. Please double check again and make sure that there is no mistake between us.

We have note into Themeforest that all of our Addons are requires for Traveler Theme installed and activated.

Please follow our suggestion and directly work with us (by email) if there still any further request you need:

Thank you for your attention. Wish you all the best of luck.

Regards!

Thank you!

Hello friend

I checked our demo site. It is working fine. You need to choose a country. After that, the system will search and display the city field.

Regards!

Thank you!

Hello There,

Thank you very much for your congrats.

Regards!