21 comments found.
Hello, I have entered api key and all other details but its not showing me the product list in the search box, any recommendations.
Hello,
We provide support via Ticket System. Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system here:
https://shinehelp.travelerwp.com/That will help our developer quickly identify your issue.
In your ShineHelp profile, kindly update Traveler Bokun’s purchase code on Extend Support: https://shinehelp.travelerwp.com/your-dashboard/?currentTab=edit_profile
Then create a ticket with product = Traveler Bokun
Please feel free to contact us if you need any further information
Thank You and Best Regards!
Hello good day, I have already configured the plugin but I am not getting any information from bokun, the bokun backup box has no information at all.
Hello,
Regarding technical issues, kindly provide us with the detailed description (photo, URL, admin account,..) that is related to your question above by “submit a ticket” into our official support system here:
https://shinehelp.travelerwp.com/That will help our developer quickly identify your issue.
Looking forward to hearing from you soon Thanks and Best Regards!
Thanks this is my ticket ID: 45086
Why did you close my ticket without any solution? What kind of service is this?
Hi, I have purchased Traveler Bokun Addon and setup with Traveler theme. In my website, Search result page and single page is ok, but checkout page is not working. Always show “Cart is empty”. Can you please advise on how to solve this issue. Thank you.
Hello,
We have replied your ticket on our support system. Kindly provide WPAdmin login credential on that ticket to check
Please feel free to contact us if you need any further information Thank You and Best Regards!
Hi, I purchased the plugin, setup Bokun demo account and api, created and activated experience, setup the plugin following the guide, ..but nothing happens on search page..it does not retrieve any tour from Bokun api…
I posted a ticket and an email…but no replies… Can you please Help? Thx E.
Hello,
Sorry for the late reply. We are in GMT+7 and our working day is Monday – Friday Kindly follow on your ticket. We need your login credentials to check
https://shinehelp.travelerwp.com/st_tickets/jquery-error-2/ https://shinehelp.travelerwp.com/st_tickets/cannot-book-tour-javascript-error-on-date-selection/Please feel free to contact us if you need any further information
Thank You and Best Regards
Traveler Bokun (Add-on) is one time purchase?
Hi, does this require Bokun PRO or does this work with Bokun Free account also?
bookingcore clone
usually i do not complain but this time im very upset . its waste of money . it will not import all data from bokun , it will import only the OVERVIEW description of the tour and the worst thing is the support , first i was not able to submit a ticket because they had an issue with their ticketing and it took them one month to fix the issue after i have i have spend too much time explaining the issue and when i was able to submit a ticket . then it took me another 15 days trying to explain the issue for one guy his name is THOAI NGO . they dont speak proper English and it very hard to to let them know what is your issue veryyyy bad support very hard understanding. it really a waste of money . My advise guys for those who they are using BOKUN is to use the HTML code provided by bokun itself it better layout and free . this plugin its a joke and lots of bugs and it will not work for you and the worsest thing is when you try to explain this to their support ,i will complain also to BOKUN about this unofficial plugin . dont use it guys it waste of money .
Hey,
Just bought the addon, and I have a few questions:
First: What is the Bokun URL? What do you mean by that? My Bokun URL? It’s not really clear.
Second: Is the possible to add the search so it’s only Bokun Search without other tabs?
Third: The single experience is not showing up and due to the documentation being so limited I cannot find any possible reason.
Fourth: Will the single experience count for SEO?
Kind regards,
Hello There,
Sorry for our late response, please have look and confirm to us as the following information:
Have you done with all your request question above ?
If not, please directly work with us and give the detail question by “submit a ticket” into our support system here:
https://shinehelp.travelerwp.com/Kindly note that we do support and answer all of customer question in the system only. Wish to have chance to see and serve you soon (if any).
Thank you for your contacting us.
Regards!
hi I have purchased Traveller Theme & also I have Purchased Viator and Bokun Addon and I want to know can I get Bokun result on the same page which have normal services already Like I don’t want to show this services individually
Hello There,
Thank you for your purchase to our product and Addons. Please have look at these information:
Can you please give us the detail description (photo attach, URL,..) that related with your request question by “submit a ticket” into our support system here”
https://shinehelp.travelerwp.com/We would like to have a closer look at and clearly answer to you. Please give us chance to see and serve you soon in there.
Regards!
Hi there!
I want to purchase this add on but I wander can this add on use with other wordpress theme?
Thanks Nara
Hello There,
Thank you for your interested in our product, please have look at these information:
All of our Addons is requires the Traveler – Travel Booking WordPress Theme. installed and activated. To use this Addons you need to purchases our Traveler Theme.
Please visit here to get more information about this Addons:
http://guide.travelerwp.com/docs/our-addons/traveler-bokun/#post-2525Thank you for your attention, please let us know if you have any further question we are willing to see and answers.
Looking forwards to be your partner soon.
Regards!
Please tell me how I can get API from Bokun and which bokun URL need to Update in this Theme
Hello There,
Thank you for your contacting us here, we apologize for the late response.
Please refer our document here to get API Bokun key:
http://guide.travelerwp.com/docs/licenses-and-support/faqs/how-to-get-bokun-api-key/#post-2545Wish you all the best of luck. Thank you very much for your kinds and patient.
Regards!
Hi i have purchased TRAVELER BOKUN (ADD-ON) and after installing and activating the plugin i get this 2 errors :
1: Notice: Trying to get property ‘post_name’ of non-object in /home/vipstour/public_html/wp-content/plugins/traveler-bokun/inc/helper/helper.php on line 35
2: Warning: Cannot modify header information – headers already sent by (output started at /home/vipstour/public_html/wp-content/plugins/traveler-bokun/inc/helper/helper.php:35) in /home/vipstour/public_html/wp-includes/functions.php on line 6029
Hello There,
Thank you for your contacting us here, we apologize if there any issue you got from our product. Please have look at these information:
First of all, please make sure that you have purchased Traveler Theme included cause all of our Addons requires for Traveler Theme.
Secondly, please refer our detail documentation here to make sure that you have correct all of steps to setup the addon to let it working as well:
http://guide.travelerwp.com/docs/our-addons/traveler-bokun/#post-2525If there is still further request or issue please do not hesitate to contact us by “submit a ticket” into our support system here:
https://shinehelp.travelerwp.com/Or please directly contact us by email us here:
Thao@shinetheme.comWe wish you all the best of luck. Thank you for your attention.
Regards!
Whats new with this update?
Hello There,
Thank you for your attention and became our partner with this new addon.
Please refer our detail documentation here to get more information (install, setup, new update features,...) of this Addon:
http://guide.travelerwp.com/docs/our-addons/traveler-bokun/#post-2525We have just released new version for Traveler Bokun, please carefully check on the document.
If you have any further request or issue please do not hesitate to contact us by “submit a ticket” into our support system here:
https://shinehelp.travelerwp.com/Or please directly contact us by email us here:
Thao@shinetheme.comWe wish you all the best of luck. Thank you for your attention.
Regards!
Hi i have purchased TRAVELER BOKUN (ADD-ON) and after installing and activating the plugin i get this 2 errors :
1: Notice: Trying to get property ‘post_name’ of non-object in /home/vipstour/public_html/wp-content/plugins/traveler-bokun/inc/helper/helper.php on line 35
2: Warning: Cannot modify header information – headers already sent by (output started at /home/vipstour/public_html/wp-content/plugins/traveler-bokun/inc/helper/helper.php:35) in /home/vipstour/public_html/wp-includes/functions.php on line 6029
i have tried to contact your support but its not allowing me to submit a ticket . can you please advise on how to solve this issue . thank you
Hello There,
Thank you for your contacting us here, we apologize if there any issue you got from our product and our late response. Please have look at these information:
First of all, please make sure that you have purchased Traveler Theme included cause all of our Addons requires for Traveler Theme.
Secondly, please refer our detail documentation here to make sure that you have correct all of steps to setup the addon to let it working as well:
http://guide.travelerwp.com/docs/our-addons/traveler-bokun/#post-2525If there is still further request or issue please do not hesitate to contact us by “submit a ticket” into our support system here:
https://shinehelp.travelerwp.com/Or please directly contact us by email us here:
Thao@shinetheme.comWe wish you all the best of luck. Thank you for your attention.
Regards!
Hi, I’ve purchased the add-on, a few issues i have raised to support but i get NO RESPONSE from the support system. It has been few days!
Hello melvinRelaxBee
Did you send your ticket at Shinehelp.travelerwp.com? I will check and help you.
Regards!
Hi I have purchased this add-on, but I can’t seem to find any of the information I have to provide in the theme settings > API Configure. Bokun URL, Access Key, Secret Key etc… please help. Thank you!
Hello friend
You can read this document to get your api keys http://guide.travelerwp.com/docs/licenses-and-support/faqs/how-to-get-bokun-api-key/
Regards!
Dear Team, I just purchased, and need support but it is not accepting, error not purchased the theme, i am using the theme already purchased. cannot send via support and ticket.
my questions till now hope can get support here I have just purchased Bokun add on, reading the documents, but did not get what is the Bokun URL in setting, how can i make that or from where to get.
One more question, does it sync with the theme 2 ways. Can send from theme to Bokum and vise versa?
Hello alaaelhadi!
Thanks for purchasing this addon. You can send ticket like ‘Traveler’ account or send email to haint@shinetheme.com. I am happy to help you.
About your question, if you use test account, the url is https://api.bokuntest.com and live account is https://api.bokun.is
Regards!
Congratulations, Nice Work, GLWS 
Thanks so much!
Great Work, Congratulations GLWS
Thanks so much!
