305 comments found.
Checking the test available, I noticed an error in generating the certificate file. (Error 500) – This is the most important part and it’s not working?
Apologies for the inconvenience. There was a little issue with the demo. It has been fixed now. Please try again.
Thank you very much for your quick response! Everything seems ok now! Sorry for the curiosity, was the problem in the code or in the hosting?
The problem was with the hosting. It was simply a file permission issue.
Do you have any plans to integrate this app with AI?
Yes, this is planned.
please help you customers am facing installation problem especially database how can i connect database
there is no helping still wating im in the last step after many times i tried but the issue is database error.
Hello. Please fill out our support form so our engineer can attend to you: https://intermaticsng.com/support . Please expect your reply on Monday.
i filled already pro and my ticket number is #396505
What is the problem
What does this mean No input file specified.
Hi when are you adding descriptive tests / assessments? Like if you can add “Write an essay about love” how can a learner respond by typing?
How would you like to integrate this app with ZOOM? It says I should access the JWT, but ZOOM has terminated JWT.
Hello. Our app uses the latest Zoom SDK integration. For more help, please fill out our support form here: https://intermaticsng.com/support
Prebuy Question.
1. Is there a subscription feature for courses? For example, my students purchase a class on July 12th, can the admin send a bill again, or can the students pay an invoice monthly or on the desired date set by the admin to extend access to the course? 2. Can this script prevent student from copy link youtube? make an exclusive content that should access from the app.
Thank you for contacting us. By default, courses are designed as one time purchases. You can however unenroll a student and create a new invoice. Yes we provide secure video hosting features. You do not need to host your videos on Youtube (although that is also supported). You can host your videos on your server or Amazon S3 storage.
Is there any discount on this awesome app?
Thank you for ccontacting us. We ran discounts last month. Unfortunately we can’t run any more discounts this year. We look forward to your purchase
when I buy this app, In the future, if I want to update will be difficult? is the update can’t directly from within the app?
it says I need to access a directory or something: “Use this feature to update your application. Please upload the app.zip file to the update directory. Run the installation file when done uploading.
There is no app.zip file present in the update directory”
Thank you for contacting us. Yes, it will be very easy to update the app. You’ll simply upload the zip file to a specific folder on your server and then all you’ll need to do is click a button to update.
Buenas tardes. Revisando paso a paso el “demo”, veo que si no se activa ‘Global Resource Access’ para los nuevos roles creados entonces no se puede revisar ni responder los foros ni los chat y tampoco me deja crear nuevos cursos. El problema es que no puedo activar esa opción porque como profesor no debería ver los cursos de otros profesores. Necesitamos que el nuevo rol de profesor pueda manejar todo sobre los cursos y la interacción con los estudiantes pero sin marcar esa opción de ‘Global Resource Access’. Nos gusta el sistema y queremos recomendarlo. Espero pronta respuesta. Muchas gracias y bendiciones.
Hi Sir how are you? Can we use this script for PTE (Pearson Test of English) is an English language proficiency computer-based test used for Study abroad and immigration conducted by Pearson in association with JnS Education.
We mean use it for Online test for Four Language skills as Speaking, Writing, Reading, and Listening.
I believe it should serve your purposes. As long as you can organize your questions into multiply choice format. You can also embed media into your questions.
Thanks for your quick response. Nice support . I appreciate your inbuilt video upload feature.
Best source for embedded videos in any script is YouTube .
There are many videos are already uploaded on YouTube of many users.
Users can also earn on YouTube with Google Adsense through increasing views by embedded videos in this beautiful script TrainEasy.
I think you are understood my point of view.
Buenas tardes. Revisé el software y veo que falta algo: El admin o instructor puede ver las tareas y otras cosas de los otros administradores y otros instructores. Yo necesito que cada usuario vea lo propio y no lo de otros. Espero pronta respuesta por favor, para así mismo realizar la compra.
Gracias por contactarnos. En realidad, los Super Administradores pueden ver todos los elementos creados por todos los administradores o instructores. Sin embargo, por defecto, los instructores solo pueden ver los elementos que ellos mismos crean. Tenemos una configuración especial que controla esto. Por favor, consulta esta página para obtener más información: https://intermaticsng.com/docs/post/6/managing-roles
Muchas gracias por responder. Revisaré para trabajar mejor. Tengo otra pregunta: Cuando asigno una tarea como “programada” a un curso y reviso desde el usuario estudiante no me aparece, así cambie las fechas. Pero la tarea “Post clase” si aparece. Me ayuda por favor.
Cree amablemente un ticket de soporte después de la compra para que podamos ayudarlo más
Lo que pasa es que en el Demo de ustedes hay tareas tipo “Programadas” que se ven desde el usuario estudiante. Yo creo una tarea y no le aparece al estudiante. No es necesario comprar para que me colaboren con eso. Estoy probando el demo para estar seguro de la compra. Hasta ahora me ha gustado bastante.
Hi, Is there an option to import students?
Having issues installing, I have opened a ticket too. Please review the support ticket, we need to get online. Thank you.
Thank you for contacting us. Your ticket will be attended to today.
Please reply to my ticket accordingly. Theres something wrong with the script..
i am thinking to purchase , if you can add any one payment services from my country nepal? if ready please reply
Thank you for your interest in our product. Unfortunately, we do not make such commitments.
Two Questions 1- how can student pay fee on installments? Like Monthly Tuition fee. 2- We have diploma which has multiple course how can we manage this in traineasy?
Please check ticket 509100
Hi, I would like to know if the e-learning platform tracks the student’s activity in their personal area. Specifically, I would like to know if there is tracking of the videos that the student uses and if, for each video viewed, the exact viewing time is recorded.