innanzitutto complimenti per il plugin “top social stories”.
Ti scrivo il presente commento perché ho un piccolo (nemmeno tanto) problema con il plugin che dopo poche ore di utilizzo (meno di 24) manda “in blocco” il sito su cui è installato. Il sito in questione ha circa 41000 articoli, può essere questo il motivo?
Tra i parametri del plugin, Alzate il tempo di delay delle chiamate Ajax, portatelo a 180 secondi. Il problema é nel numero di connessioni, probabilmente con 41k articoli avete un sacco di traffico. Così facendo dovrebbe migliorare.
Buonasera Giulio, in realtà avevo già fatto questo test, portando il delay a 5 minuti (300 secondi) ma il risultato non cambiava (il sito genera effettivamente un sacco di traffico).
Ma quanti utenti avete al giorno?
I have purchased and installed your plugin at the staging area for my website, a news portal that aggregates articles from different sources with canonical links. I purchased it, because I need a more powerful substitute for Social Metrics Tracker that I have been using until now. My database has about 35 000 posts.
My issue is that the plugin doesn’t deliver. “Sorry, can’t find nothing in the selected period” is all I get. No numbers what so ever! Any idea what the problem is?
The plugin needs trraffic to work, so if you’re on a test server you don’t have traffic and the social networks are not fetched to get data. If you want to test it you have to share an url of your test site and then come back to that page (reload it) and wait for the delay witten in the settings panel of the plugin. In this way you should see the call to fetch data from social networks, go back in the panel stats and you should see the share.
Thank you! I have now added the plugin to my regular site not the staging area, but I still can’t see any results. It reports a couple of hundred shares in total, but show no posts. Do you know if the canonical links should be an issue? You can visist my site att www.idagora.se if you wan’t a better image of what I am working with.
As I can see, it’s collecting data, so it’s working. But I can’t see where is the widget that shows no posts. Can you send me privately a temporary admin user to check the problem?
You’ve got PM! I don’t use the widget jet, I only look at the data backend. You can compare with the numbers from Social Metrics Tracker (I’m updating right now, but you still see a big difference). Thanks again!
I’ve answered you via email, now it’s working. You didn’t configure it for your custom post types. It needs some time to collect data.
To enter today’s panel Top Social Stories Plugin, I found this:
“Today we can not find any activity in your posts on social networks”
Is there a problem with the API?
Probably there is a problem with facebook api. I’ve already prepared a fix and I Will upload it on monday, now I’m on holiday.
You can try to disable facebook for now if it doesn’t count likes.
I just updated plugin, but widget is still not displaying. Is there anything special I would need to do? Thanks!
Hi pswebpros and thank you for purchase. It requires some time to get data from social networks. If you send me privately a temporary admin account I can make a check to verify if everything is ok.
Can i made it NOT save history, just want to update latest Share Number on Widget.
I want to reduct database usage.
And one thing, All social media working good but facebook still zero on database.
I use Facebook API and Key already. FYI
FIXED* About Facebook not fetch because of i turn off one button = https://boldbiz.net/s/Mlghcq8IdHR2cSh It’s my fault but you can write this in the document too. hope this help
By the way, please answer my first question about not save history when you available, thank you.
Hi jiraz and thank you for purchase. I will add some new features to reduce database usage in the next release.
To reduce database usage, remember to set the “Delay for ajax calls” at least to 120 seconds (especially if you have a lot of traffic).
Thank you for ideas, the problem is not traffic but is the DB size. More bigger mean less speed in the future.
If in the future it has some thing like option to overwrite the same Post-ID engagement number, that is the best one.
Anyway, this is a good plugin.
I like it
I’m just uploading the update!
Thank you _
Good work for new feature bro, GREAT!!
Hi! I’m trying to configure Facebook App to get data from Facebook, but when I click on ‘config’ on the Top Stories setting page, I’m getting a message “Sorry, you are not allowed to access this page.” even though I’m an admin. Please let me know how to solve this. Thanks.
Hi @sandersaar and thank you for purchase! It seems a problem of your WordPress. Try to deactivate and reactivate the plugin.
Thanks for a quick response. Tried that and still having the same issue. Should I uninstall/delete it? Will I then lose all the historic data?
Still getting the same error even after deleting and reinstalling the plugin. Please advise.
can you see any php error? You are the first user experiencing this problem.
no error whatsoever, just a text showing “Sorry, you are not allowed to access this page.” Is there a way to contact you privately to share more?
Send me privately a temporary admin account at firstname.lastname@example.org.
On the widget Top Stories, the link is query url (such as www.domain.com/?p=1234) this will be not good when you get high traffic.
You shoud use the permalink that web already set in the permalink setting (such as www.domain.com/1234) because the caching system will get more harder to handle the query url
I already change code by myself when free version but i forget about it already, hope this help for other users too.
2. Are your plugin possible to update online?
2. No, it’s not possible.
1. Thank you for your suggestion about urls.
Do you plan to change the sidebar widget slug soon?
Yes. I hope this week.
Hi Gino – plugin looks interesting but not getting data after about 5 hours (about 5 000 visitors). I also don’t see the screen options for the Likes column in the All Posts screen. There are no extra columns.
Also – how is the plugin on very large sites. What happens when we have 100 unique posts loaded in a few minutes.
Hi brvce and thank you for purchase. Please send me privately a temporary admin account and I will check it tomorrow.
I wouldn’t be able to do that – I can send logs, screenshots, anything else you need. I can tell that I inserted the Facebook ID & Secret and that we get hundreds of likes every day..there should be data there.
Can you send me an ftp account?
I nerd also the address of the site
I’m interested to to buy the plugin.
I need to display a list of posts (sorted by social shares, of course). Each post is a description of school with some custome fields such as Manager, location, expertise in addition to the feature image and the title.
Do you support that?
P.S. I went over the comments and it looks you are giving a great service to your users and customers.
Sorry for my late reply! Bad period. The widget doesn’t extract custom fields, it works with custom post types, but shows only title, featured image and share counters.
Your plugin works very well. Thanks.
I would like to give a suggestion that will also help me a lot.
Currently you save the counters along side with the entities. For each counter you save a custom field. For example you have facebook_shares. I sort the category according to custom field.
If you could, when you update the counters on the custom fields also to save the sum of the shares on another custom field, like total_shares it will be great.
Hi Yossi and thank you for your suggestion. I mark it to add to my to do list on the plugin.
Ciao Giulio, ho appena acquistato il plugin ma mi da un errore: “Warning: Illegal string offset ‘q’ in …wp-content/plugins/top-stories/top-stories.php on line 309” che credo non faccia funzionare il tutto. Infatti dopo averlo installato, dopo aver configurato il plugin ed aver inserito i dati per Facebook App non spunta ancora nulla.
Ciao @lmacaluso e grazie per aver preso Top Stories! Verifico l’errore, anche se sulla mia installazione al momento non mi esce. Se mi dai un accesso temporaneo come admin al tuo sito verifico personalmente (puoi inviarmi i dati a email@example.com).
L’errore che stai vedendo, comunque, non preclude il funziomento e penso che il software stia recuperando i dati. Se mi dai l’indirizzo verifico meglio.
I think i got new bug.
I was change my url from HTTP to HTTPS
but i still using og:url = http
(for reason not to lose all social counter from the pass)
I think the social counter was get the wrong count
it should counting from http://1234 instead of https://1234
if possible, please give new update about this issus.
Hi Jiraz, I’ve had a similiar issue on a web site which has switched from http to https.
Since you’ve modified the og:url parameter Facebook should keep adding counter to the old address. So it should already work properly.
This comment is currently being reviewed.
I don’t understand why codecanyon tells me that this comment is under review…. but I’ve received it by email. So here is the answer: since I’ve found my code online copied on Github I’ve put this tracking code to sometimes randomly ping my server to notify me of new installations. I’ve found that there are around more installations than plugin sold.
OK, then i got it about your problem.
Could you update this ping server to HTTTPS or remove for who already activate license. Because many of website are moved to HTTPS if this are Ping back not Malware. So you should improve it to HTTPS too with faster server more than my server and with CDN too.
- That is expensive idea -
Much cost trade-off to fight illegal install. I knew.
You can just leave no tracking and care about who paid more than who not pay.
BTW, i like your plugins.
Wish to see it good.
you’re right. I will fix it as soon as I can. You can comment that code for the moment. Thank you for pointing it out!
fixed and uploaded on codecanyon! you will receive it in a couple of days!
Big thank you for very fast respond.
Much more than that,
thank you for your kind and outstanding support.
I signed up for OpenShareCount and associated my Twitter account with my Website URL. Just not sure its working? Also, can’t seem to figure out how to exactly set you the Facebook API?
Please send me temporary admin account so I can check if your installation is working fine.
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