Patchesoft

Patchesoft supports this item

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133 comments found.

Hi, I like the layout and the system. Do you do customisation work to fit the recruitment company. Example- application tracking system and booking system for temporary agency staff.

Hi nirlimbu,

Right now I can’t take on any extra work as I’m already fully booked up with other clients. Apologies!

Thank you for getting back to me. Would I be able to hire freelance developer and get it customised?

Hi,

Yep, you can customise it however you like and hire whoever you like :)

Hope that helps :)

Hello, does the script support SSL connection?? Thanks.

Great, we purchased the script 2 days ago and couldn’t find the SSL connection feature anywhere. How do we activate it?

Hi variosso,

You don’t seem to have a purchase badge attached to your account. If you send me an email with your product code I can help you out. My email is patchesoft@gmail.com.

Thanks!

Sure, sending email now.

mraxe

mraxe Purchased

I have few presales questions: 1) Can I remove the Finance/Payment related modules ?

2) How I add sub-projects or various releases ? E.g: MySoftware Release v1 MySoftware Release v2

Or do I have to create new project for every release.?

Thanks.

Hi mraxe,

1) You can disable them in the Admin Panel under the Section settings.

2) You would have to create a new project for each release. You could use sub-tasks for each version, but it depends on how detailed you need each version to be.

Hope that helps :)

mraxe

mraxe Purchased

Thanks. Just purchased this.

amshaz

amshaz Purchased

hi , how can we add another value to task status , example “delivered “

Hi,

Currently this isn’t possible (without programming it in). I’ll add this to our user suggestions list though and see if it can be implemented in future updates.

mraxe

mraxe Purchased

Hey few more questions :

1) I am getting “The upload destination folder does not appear to be writable.” when I try to upload avatars?

Can you please let me know how to fix it? and

2) How to set a background image to the login page(The way you have done in your demo)

Thanks

mraxe

mraxe Purchased

Found solution for the 2nd one in previous comments, would love to hear on 1st one. Am I missing out on some persmissions on specific folders?

Thanks.

Hi mraxe,

The error for #1 can be solved by making your upload folder writable. By default, this folder is set to the /uploads folder in the main directory of the script. You’ll need to CHMOD this folder in order to make it writable; depending on how your server is setup 775 or 777 should work.

You can find the path for the upload folder in the global settings.

Let me know if that helps :)

Message: mysqli::real_connect(): (28000/1045): Access denied for user ’’@’localhost’ (using password: YES)

Message: mysqli::real_connect(): (28000/1045): Access denied for user ‘pranavam’@’localhost’ (using password: YES)?plz help me

Hi,

This error is due to your database settings being incorrect. It’s saying it can’t connect to your database because it’s using incorrect username/password. Double check to make sure they’re connect.

Hi, i have problem to install it as it keeps saying “Notice: Username must be 3 characters at least!” and I did add username up to 3 characters. Please help. Thanks

Thanks for your fast reply. I did try many times and set up as below:

1) user roles> add “Team worker” permission on Role name-Team workers 2) team roldes> un-select ” Team project role”

Then I login with Team worker account, but cannot see any team members but there I can add team member myself.

if 2) team roldes> select ” Team project role” Then team workers can see team members but also can edit/add/remove members.

How to set up “team worker account” can only see their team members but cannot edit/add/remove members? Thanks for your help :)

Hi,

Are you making sure you don’t have an Active Project set when visiting the team page? An Active Project will only show members of that project. You can remove it by clicking the little [X] icon next to it’s name.

If that’s not the case, send me an email with login details and I’ll take a look for you :)

email sent :) Looking forward to receiving the reply. Thanks

do you support PDF rtl ??

The other question is , can i change the Arabic font after i translate the script, and will my edits go if i update the script

when i add or change for example user name and make it in arabic it appears as (???) and the same when i edit a currency ,

i am not able to test pdf files for RTL ,

what are the options for backup .

Hi,

Usernames currently don’t support Arabic characters due to the way the system is setup (it only approves english characters, numbers and underscores).

Currency can inclide Arabic characters.

If you do make changes to the core files, they will be overwritten if you update to the latest version. It’s a good idea to always record what changes you make so you can reapply them if the file needs to be updated.

There is an option to apply RTL setting to a particular language in the config file. You can make a language either RTL or LTR using this method. A user can select their language from the Change Language page.

You can change the Arabic font if you modify the layout files and include the font there.

Hope that helps :)

elemelek

elemelek Purchased

Presale question: is possible to add thumbnail funcionality in media manager? I need this as fast as is possible, so can you do it for me? How $$$ it will be cost and how fast you can do this? Sorry for my bad english

Hi elemelek,

We don’t have a media manager, only a file storage system and it doesn’t support thumbnail functionality. I’m actually quite busy with clients at the moment so I wouldn’t be able to get it done for you anytime soon.

Apologies!

Hi! I have a presale question. I need that clients only can view the project tasks and can`t modify anything. Is this possible?

Thanks!

Hi astuek3,

Yep it’s possible. You just create a User Role with the Client Tasks permission which will mean they can only view task information and not edit it.

Hope that helps :)

keninho69

keninho69 Purchased

Hello! I really like it, but I’m asking for some future modifications, please.

You could put a dropdown menu when a field prompts you to select a user. Having to type the name of a user makes it difficult. Sometimes even makes it impossible to work with your system. Example 1 An employee of my company designated only to administer the tickets will not be able to create a ticket for a customer. Reason: My employee does not know which username the customer chose when they registered. Example 2 If I want to add users to the team of a project I have to type the username of each one. If I do not know the username of my employee I have to search in the CONFIG section of USERS. In this example, being an administrator is difficult. Even more difficult will be for an employee with permissions to create project, without access to the administrator section.

Another problem is with the file manager. The fact that you can send only 1 file at a time makes it difficult. Imagine if my project has more than 100 files. I’ll be sending files all day.

Hi keninho69,

Great suggestions! We’ll definitely be improving user selection for future updates and I’ve noted your other suggestion into our feedback logs :)

Thanks!

keninho69

keninho69 Purchased

Thank you. Are you forecast when an update will appear?

Hi keniho69,

We just released an update back in May/June time, so our next one will hopefully be in the next couple of months. We are just collecting user feedback first and then will be assessing what to add and improve upon :)

Thanks!

Greetings,

I have a couple of questions:

1. What type of server do you recommend this be hosted on (shared, VPS, etc.)?

2. Can this be made into a paid membership site out of the box? If not what would be needed in order to do so?

Thank you!

Hi scot859,

1) Shared hosting should be fine. A VPS is great for when you have multiple users using it, but if you run into any problems you can turn off some of features that user server resources (like live chat).

2) Not out of the box, no. There currently isn’t any premium plans features available for this type of product at the moment.

Thanks!

Turkish language support is available

Hi,

We currently don’t have a Turkish language available; however you can translate it yourself and it’s quite simple to do. I’d be happy to help :)

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