Solutii-Soft

Solutii-Soft supports this item

Supported

57 comments found.

Hey guys! I loved the interface. Could you add support for adding attachments on tickets? Thank you!

Hello,

Right now I am involved in other projects.. but in the future I will add this feature.

with king regards,
Solutii Soft.

can I integrate this with my exsisting user namagement system? (member management pro, from code canyon )

Hello,

TICKET SYSTEM is a stand alone app based on Laravel 4.2, you can create a folder in your www root folder from your server and you can install my app there. The app will be accessed like this …. your-domain.com/your-folder. For mode details send me an email at office@solutiisoft.ro

with king regards,
Solutii Soft.

I allready have a customer login system, can this script use the exsisting logins?

Hello,

TICKET SYSTEM is a stand alone app based on Laravel 4.2, it will require a lots of modification in the script to make this possible .. and I don’t know how your script is made. If you want … maybe I can create, based on your script, a personal Ticket System with your needs and features, if you are interested send me an email at office@solutiisoft.ro for more details.

with king regards,
Solutii Soft.

hey can this application create tickets using email sent to pop or a email piped to a php file? so that it auto appends replies etc.. please advice..

Hello,

TICKET SYSTEM at this moment does not offer this feature.

with king regards,
Solutii Soft.

hello, this has something like Fetching Email via IMAP or POP? thanks.

Hello,

Ticket System is build with Laravel 4.2 and work with mail function from PHP or smtp settings … more details you will find here …. https://laravel.com/docs/4.2/mail#configuration or send me an email at office@solutiisoft.ro.

with king regards,
Solutii Soft.

Hi, can this app be used without the loggin thing?, i want to put this system inside of a section where the users need to log in first, so, the idea is to avoid another login again with the same credentials or, can this system use the log of the first interfase?, and one more thing, I need this to be in spanish, I read that is multilanguage, is just a matter to change a setting from english to spanish in a menu or does it need to do some other thing?, thank you very much

Hello,

1. To use your login system require a lot of modifications in code (almost in all APP .. because is needed to be used your database with your data)

2. To translate in Spanish it very easy .. login ADMIN, create a new language, then translate it.

for more details send me an email at office@solutiisoft.ro

with kind regards,
Solutii Soft.

Is it possible as admin to add custom fields (textarea, checkboxes, selects, etc) to tickets?

Hello,

TICKET SYSTEM – does not offer this feature … to add some new fields you need to write some code … but I am available as freelancer for custom work.

with kind regards,
Solutii Soft.

Hi, is it possible to auto assign based on area? I saw that all the tickets are assigned to “admin” and I think this can help me but I need to know if the auto assignation is possible.

Hello,

can you send me more details at office@solutiisoft.ro?

with kind regards,
Solutii Soft.

Hello, great script but… why you haven’t provided to automatic notification by e-mail. In this way it is difficult to know when a request comes in, unless you have the program open. You can add it? It is not included? Thanks in advance… Regards

It was a board! ;) When should you make this change? Many thanks

Hello,

I don’t know exactly … I am involved in other projects .. but I will make time for this

with kind regards,
Solutii Soft.

Thanks, it’s very kind of you

Hi seller, I have found a lot of bugs in your script. I can’t see the user message, can’t add staff with multiples departements, can’t use pseudo to login, etc…. so, can you refund me pls ? thanks

Hello,

mimitutu wrote: I have found a lot of bugs in your script.
1. I can’t see the user message
- yes this is a bug and will be fixed in the new update, you can send me an email at office@solutiisoft.ro and I will send a file which will solve the problem

2. can’t add staff with multiples departments
- this is not a bug … it’s a personal requirement

3. can’t use pseudo to login
- this is not a bug … it’s a personal requirement

with kind regards,
Solutii Soft.

Hi, delivered with Mail configuration and file attachments is it ok. I will buy.

After installation if wee try to login i face this issue Whoops, looks like something went wrong.

Hello,

Right now I am not in town …. I will come back Monday with a solution … please send me an email at office@solutiisoft.ro to keep in touch.

Regards,
Solutii Soft.

Hello,

can you send me an email at office@solutiisoft.ro, I want to help you to fix the issue.

with kind regards,
Solutii Soft.

Hi I sent Mail Kindly check n clear my issue asap…

Dear friend! I bought your system, but I did everything I needed, but it does not work, I tried everything, please help me. the following message appears.

http://celulaconsultores.web1517.kinghost.net/

Hello,

an email was sent to you.

with kind regards,
Solutii Soft.

Pre-sale question, I want to buy this script, how long support will be there with this script?

Hello,

I don’t know! but if you find any bug I will help you to fix it! just contact me via email at office@solutiisoft.ro

with kind regards,
Solutii Soft.

one more question: we have mysqli and php 5.5 version servers, will it support higher version of php??

Hello,

Ticket-System is bult with Laravel 4.2 .. this will work wtih PHP 5.4, 5.5 and 5.6, for more details contact me at office@solutiisoft.ro

with kind regards,
Solutii Soft.

Is their any SMS gateways integration system is their in this system and may I use it my exciting website with some user and user roles?

Hello,

No, the software doesn’t use any SMS gateway.

with kind regards,
Solutii Soft.

QUBESYS

QUBESYS Purchased

Any SMS gateway can be integrated to task assign hook ? So when a task is assigned to someone, it should send a SMS.

Hello,

I will try to find a solution when I develop a new Ticket System.

with kind regards,
Solutii Soft.

AyKqT

AyKqT Purchased

Hi, I can’t do the localhost setup. For installation, a more detailed expression there is.

Hello,

to make this possible I need to rebuild the entire database structure, I have another APP ready to sale who can satisfy your need, please contact me at office@solutiisoft.ro for more details.

with kind regards,
Solutii Soft.

AyKqT

AyKqT Purchased

I’m emailing, but not the answer.

Hello,

next time when you send en email complete the Subject .. your email was sent to my spam folder.

with kind regards,
Solutii Soft.

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