Need help, I sent you a message
Hi.All emails have been replied.Best Regards,Ricardo.
Hola ¿lo tienes en español?
Qué tal.No, desgraciadamente Tickerr no está disponible en español aún.Saludos,Ricardo.——-Hi.No, unfortunately Tickerr isn’t available in Spanish yet.Best Regards,Ricardo.
I really like your ticket system and we are willing to buy it but we have one question.
We are a software company and we send a lot of codes to clients, can we write a code in replies.. something like ‘SyntaxHighlighter’ http://prntscr.com/fe0czw
Hi.I’m sorry, but Syntax Highlighting isn’t supported yet. Stay tuned for further updates!Best Regards,Ricardo.
Hello, how are you? I have a question, when the visitor opens a ticket, does he receive by e-mail notification that his ticket has been received by our agents and we will contact him? Is it easy to translate? (open code)
Hi.Yes! You have several options to decide when an user/guest should receive an email. Part of those options include one to send a guest an email when he/she submits a new ticket. This option looks like this:http://jobs.sglancer.com/tickerr.pngBest Regards,Ricardo.
There’s an error on your demo when client logs in.
Hi.Hi. Thank you for reporting the bug! Everything has been solved.Best Regards,Ricardo.
Hi, login not working
Hi.Login for all 4 different accounts is working properly. Please make sure you used the right account details, and try again.Best RegardsRicardo.
If we get extended license can we install it and sell accounts to users?
Hi.Could you be a little more explicit about “sell accounts to users”?Please send an email to email@example.comBest Regards,Ricardo.
Hi.Tickerr doesn’t support multiple languages just yet. Please stay tuned for further updated.Best Regards,Ricardo.
Which file should I edit to change the language?
Hi.Please send an email to firstname.lastname@example.org to give you further details.Best Regards,Ricardo.
Why did not you reply to the email so far?
Hi.Both of your emails have been replied.Best Regards,Ricardo.
Hi getting this error on email confirmation page ,
A PHP Error was encountered
Message: Undefined variable: site_title
Line Number: 27
Another bug i found !!
I have created a user (Agent) with Id 8 when i assign multiple departments on the following page it shows No departments
Sorry to say but this script of yours is full of bugs
If i delete the departments and the tickets pertaining to that departments gives error on login of agents
Hi.We’re very sorry for the issues you’ve encountered.As described in the email I sent you earlier, all the issues you’ve reported have been taken into consideration, and they will be fixed ASAP. Thank you for the reports.Best Regards,Ricardo.
Hi there is another bug . After i delete the user the cookies are not deleted so the browser on going to website goes to endless redirection unless i clear cookies from browser manually . I guess you should hire me as your QA consultant .
Hi, Do you provide Android client development service? I want to integrate the support& ticket feature into my Android app. Does it have JSON API?
Hi.No, at the moment Ticket doesn’t include an API.Best Regards,Ricardo.
Hello, that system have some email pipe? He can search new emails in some account and transform in tickets?
Hi.Sorry, email piping isn’t available at this moment.Best Regards,Ricardo.
I think there is a bug.. In the e-mail, ticket_url is replaced by base_url() . ‘ticket/’ . $insert, but, at least in my case, it should be base_url() . ‘panel/ticket/’ . $insert.
sent you an email at email@example.com titled Tickerr: A PHP Error was encountered, kindly I need your urgent support
Hello, I would like to know how I add a background image in the page “Create ticket as guest”
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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