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Hi Im interested on this please confirm if is posible to:

1. Create new tickets from wordpress form 2. Create new tickets from email 3. Create and follow new tickets as guest (user dont need to register) 4. Integrate registration with my existing DB so users dont need to re-register to get support (via api, webservice or whatever) 5. Canned responses 6. Create new tickets from facebook 7. Create new tickets from admin manually 8. Create new tickets from a livechat tool

Thanks

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