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Hi Im interested on this please confirm if is posible to:

1. Create new tickets from wordpress form 2. Create new tickets from email 3. Create and follow new tickets as guest (user dont need to register) 4. Integrate registration with my existing DB so users dont need to re-register to get support (via api, webservice or whatever) 5. Canned responses 6. Create new tickets from facebook 7. Create new tickets from admin manually 8. Create new tickets from a livechat tool



wooly Purchased

Hi i like this script got one question can it be integrated to my login system

A PHP Error was encountered Severity: Warning

Message: fsockopen(): unable to connect to (Connection timed out)

Filename: libraries/Email.php

Line Number: 1949


File: /home/cjrnarsi/destek/application/controllers/Guest.php Line: 799 Function: send

File: /home/cjrnarsi/destek/index.php Line: 293 Function: require_once

If you are doing the product like man. We bought the product. There’s a code error everywhere. Are you kidding me. We Give Money … !!!!!!!!!!


The error you’re citing is not from Tickerr. It means that your server wasn’t able to connect to the URL you provided ( on the 587 port), probably because of a firewall in between. Please confirm with your hosting provider that no URLs are blocked.

Also, in order to receive a faster support, send an email to

Best Regards,

You’re passing my wave with my brother. I will go with your non-working product. I’m sending you a refund request, you’re canceling it in 1 week. I do not want your product. You do not understand why your product is not working. I am ready to sue for any kind of hardship to make things difficult.


You’ve been offered to contact support. Without contacting us directly, there’s no other way to help you than to tell you the causes of the error.

Refund requests-related matters will not be discussed publicly. If you are unsatisfied with your refund request result, you can always contact Envato to raise it up to a dispute, and let them decide.

Best Regards,

Hi, I was going to buy this script but it won’t take input from Thai language. The output result was full of “??????” here is the example.

If users sent email, is system create ticket or not? Like zendesk

Hello. I like very much your system, but I have one big issue. I have o problem with polish fonts. It seems that this is not a problem connected with displaying polish chars, because I can see that in the database is already something wrong. Do you have any idea how to solve this problem?

I think I found solution by myself. Sorry :)

please fix you bug after sign in client problem

Hola, este sistema esta en español? o yo mismo podria modificarlo al español?

Hello, do you have plans to update and release a newer version? Also any plans for API?

Hi, cool work but apparently something happened in his demonstration: