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126 comments found.

Need help, I sent you a message

Hi.

All emails have been replied.

Best Regards,
Ricardo.

Hola ¿lo tienes en español?

Qué tal.

No, desgraciadamente Tickerr no está disponible en español aún.

Saludos,
Ricardo.

—-
Hi.

No, unfortunately Tickerr isn’t available in Spanish yet.

Best Regards,
Ricardo.

Zoo0om

Zoo0om Purchased

I really like your ticket system and we are willing to buy it but we have one question. We are a software company and we send a lot of codes to clients, can we write a code in replies.. something like ‘SyntaxHighlighter’ http://prntscr.com/fe0czw

Hi.

I’m sorry, but Syntax Highlighting isn’t supported yet. Stay tuned for further updates!

Best Regards,
Ricardo.

daayilha

daayilha Purchased

Hello, how are you? I have a question, when the visitor opens a ticket, does he receive by e-mail notification that his ticket has been received by our agents and we will contact him? Is it easy to translate? (open code)

Hi.

Yes! You have several options to decide when an user/guest should receive an email. Part of those options include one to send a guest an email when he/she submits a new ticket. This option looks like this:
http://jobs.sglancer.com/tickerr.png

Best Regards,
Ricardo.

Hi, There’s an error on your demo when client logs in.

Hi.

Hi. Thank you for reporting the bug! Everything has been solved.

Best Regards,
Ricardo.

Hi, login not working

Hi.

Login for all 4 different accounts is working properly. Please make sure you used the right account details, and try again.

Best Regards
Ricardo.

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