WeCodePixels

WeCodePixels supports this item

Supported

This author's response time can be up to 2 business days.

69 comments found.

Not sure if you’ve addressed this already but when I added your plugin, I got the following error message:

Warning: array_key_exists() expects parameter 2 to be array, string given in /home/content/p3pnexwpnas09_data03/50/2488150/html/wp-content/plugins/theia-smart-thumbnails/TstMisc.php on line 160

Please advise.

Hello,

Please open a support ticket over at http://wecodepixels.zendesk.com with your website’s URL plus admin credentials so that we may investigate the issue more easily.

Thank you

Not sure what exactly is going on, but it seems that every time I create a new post I now have to regenerate the thumbnails to get the image to show in my theme. Not sure why.

See first post on minutemenministries.org

I can give admin access if you need it.

Hello,

Could you please give us an email with admin credentials at contact@wecodepixels.com? It would also be helpful if you could copy the content of your previous message with the description of your issue inside the email.

Thank you

Still waiting for a reply on this. I sent the admin credentials on March 16, and a followup email asking for a status update on March 26. The username I created for the task has not been used at all. What’s going on?

Hello.

I have a Classifieds website where users can post from frontend. The problem is thumbnails are not being correctly shown.

If I use your plugin, do I have to regenerate thumbnails everytime a new post is published or do they regenerate automatically?

Regards, Mahendhar.

Hello,

The plugin regenerates the thumbnails automatically, so it should be okay. But I suggest dropping us a ticket at http://wecodepixels.zendesk.com and we’ll send you a trial version to try out. If it works properly, then you can purchase a license here. :)

Cheers!

Thank you. I have submitted a request.

Hi, Theia Smart Thumbnail not working with WP 4.1…

*I was try with default theme: not working… *I was try with my theme: not… *I was try with and without other plugins: not… *I was try with different service provider (hosting) + different domain: and not working again

And i was write to support 2 days ago… im waiting any help about this situation… anyone can help me please?

Anyone looking here or Support?

Hello,

We will gladly assist you in this matter. Please open a ticket over at http://wecodepixels.zendesk.com and we will get back to you shortly. If you have already done so, please tell us your ticket number and we will prioritize your request.

Thank you for your patience.

PHP Warning: array_key_exists() expects parameter 2 to be array, boolean given in XXX/plugins/theia-smart-thumbnails/TstOptions.php on line 38

Please can you fix that.

Hi there,

Thank you for reporting this to us, we’ll definitely have it fixed in our next update.

All the best, Liviu

Can you update the version available at wecodepixels.com for those who purchased it from there?, please

Request sent.

Hope you can update the zip in the member’s area over there.

It’s a sub-par experience having to ask for the zip when you update the plugin, and/or either receive an automatic update with a valid license.

Hi,

I wholeheartedly agree, I have sent you the latest version and also updated the one from our own site. I apologize I kept you waiting until now.

All the best, Liviu

Thanks.

(Heads up: you packaged a .sh file inside the plugin. Not a harmful one, but still)

I may have said it before, but thank you for keeping this plugin updated. appreciated.

Thank you kindly as well! :)

Hi, How does the licenses work if I have a development, staging & production site, will I need 3 licenses?

Hi George,

You will need just one license in your case. You do need multiple licenses if you want to use the plugin on multiple production sites.

Cheers, Liviu

Pre-purchase question: I have a slider that sets the image as a background, is full-width, but fixed height. So depending on the screen size, it shows differently. From my understanding, this plugin will not help with this, as the image is not being cropped, just displayed as the background image.

Will your plugin help with this situation? I don’t believe it will, just hoping it can…

Site is here: https://thecolephotos.com and I’m referring to the slider on the home page.

Oh wow, I was almost positive there was no way it would work. Ok, thanks!

Holy WOW! I consider myself fairly proficient in PHP, CSS, WordPress, etc, and I’m just stunned at the abilities of this plugin. Simply amazing! I wouldn’t have believed it until I saw it.

Haha I’m really happy to hear that! Remember that if you stumble into any issues you can submit a ticket here as we reply much quicker: https://wecodepixels.com/submit-a-support-request/ And of course if you are satisfied with the plugin, we would love it if you could post a rating/review as well. :) Cheers!

by
by
by
by
by
by