awsmin

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276 comments found.

Hi,

I just purchase the plugin and like the way that the Modal layout looks. However, I want to have team members’ Name and Designation visible without the visitor having to hover over their image. How can I do that?

https://sennovate.com/about-sennovate/team/

Thanks for your help!

Hi,

Thanks for reaching out to us.

We can provide you custom CSS snippet for your requirement. Could you please create a support ticket on our website and the CSS will be provided there.

Regards,

Vidya, AWSM Innovations

Hi! Prepurchase question: By buying this plugin, if I’ll have some problems, could you help me with css customization?

Hi,

Thanks for reaching out to us.

Yes of course! Please create a support ticket on our website and the CSS will be provided there.

Regards,

Vidya, AWSM Innovations

Hi,

I have a pre-purchase question. In the description (text below the person) is it possible to add a slider of a photo gallery for example) or a portfolio with a slider?

Thanks!

Hi,

Thanks for reaching out to us.

Unfortunately, it is not possible to add a slider in the description.

Regards,

Vidya, AWSM Innovations

Is it possible to add filter? Is it possible to create team categories based on the departments and location? I want something like this https://acumen.org/our-team/ Please response, I need something like this so that user is able to filter the team members since I have long list of team members in our NGO.

vidyakv

vidyakv Author Team

Hi,

Thanks for reaching out to us.

Unfortunately, filter option is not possible using our plugin.

Regards,

Vidya, AWSM Innovations

how can i develop it? Can you provide documentation?

vidyakv

vidyakv Author Team

Hi,

There will be a lot of development effort involved to implement such a feature into the plugin. We do not have any documentation as such for that.

Regards, Vidya, AWSM Innovations

jsn789

jsn789 Purchased

Hi guys,

something happened to the page where I am using your plugin.

As you can see – > https://uploadagency.com/our-talent/

nothing happens when you click on the images and also the footer is not showing.

vidyakv

vidyakv Author Team

Hi,

Thanks for reaching out to us.

We need to take a closer look to find the issue. Could you please create a support ticket on our website and provide us with a temporary admin login?

Regards,

Vidya, AWSM Innovations

go1986

go1986 Purchased

hello I have an urgent problem, he sent me a support ticket.

go1986

go1986 Purchased

Hi, What is the email ?, try with three different providers and different computers and it did not work. thanks

vidyakv

vidyakv Author Team

Hi,

The support portal is working fine here. But it seems that the website is not available in your country. Our team is working on it.

You can email us directly at support-at-awsm-dot-in or you can chat with us on messenger. We will look into the issue and get. back to you.

Regards,

Vidya, AWSM Innovations

Hello – Two presales questions:

1. Can I break my team up into multiple departments (Marketing, Sales, Engineering etc), and then have shortcode to display each team seperately under it’s own heading/section on the page (eg [team category=”marketing”]

2. Can I combine styles/presets. I’d like a rounded profile with the name and displayed ontop of it, and when clicking it, open a drawer of information.

Thanks

vidyakv

vidyakv Author Team

Hi,

Thanks for reaching out to us.

1. Currently, categorizing team members is not possible using our plugin. But you can create different teams for each department and you can display each team under respective departments.

2. Yes, you can combine presets using CSS snippet. Please create a support ticket on our website, we will provide you CSS snippet there.

Regards,

Vidya, AWSM Innovations

Pre-Sale: will this plugin display a filter so I can assign team members to different groups and then users can click on say, “management” and then the plugin will filter to anyone tagged as “management”? I’ve read a few comments and it seems like your plugin does not allow for the team filter/sort function. Please let me know. Thanks!

vidyakv

vidyakv Author Team

Hi,

Thanks for reaching out to us.

AWSM Team plugin by default does not come with filter options. We are planning to add this feature to our next major update.

However, currently, I have seen that clients are achieving it by making use of tabs plugins. I have created a demo page for you. In the demo page first one is created using the tabs option of ‘Magee Shortcodes’ plugin and the second one is created using ‘Tabs – Responsive Tabs with Accordions’ plugin.

Please let us know if you have any other questions.

Regards,

Vidya, AWSM Innovations

I just paid to renew support for this product, but your support system is giving me the following error: awsm.in is currently unable to handle this request. HTTP ERROR 500

I’m trying to get the code needed to replace a BW photo with a color photo on click.

vidyakv

vidyakv Author Team

Hi,

Really apologize for the inconvenience you had faced.

We had some issues on our website for a day as we were migrating the websites to a better and faster infrastructure. Please try now and let us know if you find any issues.

Regards,

Vidya, AWSM Innovations

kupes

kupes Purchased

Demo stopped working

vidyakv

vidyakv Author Team

Hi,

Really apologize for the inconvenience you had faced.

We had some issues on our website for a day as we were migrating the websites to a better and faster infrastructure. Please try now and let us know if you find any issues.

Regards,

Vidya, AWSM Innovations

IFBank

IFBank Purchased

Urgent! Hi, I purchased the plug in for our company site and when I tried uploading it word press states ’ The package could not be installed. No valid plugins were found. Plugin installation failed.’ I purchased it yesterday morning. I don’t know what is going on but I need this rectified A.S.A.P . I hope to hear from someone soon.

IFBank

IFBank Purchased

Hi, I finally got it to work.

IFBank

IFBank Purchased

Sigh, As soon as I think I have one issue fixed then another pops up. I NEED HELP. I am assuming this is a design flaw. I am using Modal style 1 column 5. I have 10 team members but instead of having them all aligned, it has the first row aligned and the 2nd row distorted and pictures pushed into 2 additional rows. I desperately need some help as I have been at it all day and I assumed this would have been an easy interface to use. HELP!!!

vidyakv

vidyakv Author Team

Hi,

Could you please check the dimension of all team member images. All images should be in square and equal dimension.

If you still have issues, please create a support ticket on our website and share the URL of team page with us.

Regards,

Vidya, AWSM Innovations

I have purchased and downloaded both the “wordpress installable file” and “all files and docs” and tried to upload both and neither worked in install – it said it failed both times. I need help ASAP – thanks.

vidyakv

vidyakv Author Team

Hi,

Thanks for reaching out to us.

Could you please try once more with ‘Installable WordPress file only’. Please let us know if you still face the issue.

Regards,

Vidya, AWSM Innovations

Pre-sale question: can this plugin be used without the Visual Composer Plugin?

vidyakv

vidyakv Author Team

Hi,

Thanks for reaching out to us.

Yes, Team plugin works without the Visual Composer.

Regards, Vidya, AWSM Innovations

HSPHSP

HSPHSP Purchased

doesn’t work with WP 4.9.6

vidyakv

vidyakv Author Team

Hi,

Thanks for reaching out to us.

Team plugin works fine on the latest version of WordPress.

Regards, Vidya, AWSM Innovations

Can you please provide the CSS for having the Name and Title display below the image and not on rollover? Its for Modal – Style 1 preset thanks

vidyakv

vidyakv Author Team

Hi,

Thanks for reporting the issue.

We will provide you a custom CSS for the requirement. Could you please create a support ticket on our website so that we can share the CSS snippet there.

Regards,

Vidya, AWSM Innovations

karamurad

karamurad Purchased

Hi … If i choose Presets like Drawer or Slide-In it shows for every team member a content box, even if there is no information like description or member details. How can i disable the content box for some team members?

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