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I just purchase the plugin and like the way that the Modal layout looks. However, I want to have team members’ Name and Designation visible without the visitor having to hover over their image. How can I do that?
Thanks for your help!
Thanks for reaching out to us.
We can provide you custom CSS snippet for your requirement. Could you please create a support ticket on our website and the CSS will be provided there.
Vidya, AWSM Innovations
Hi! Prepurchase question:
By buying this plugin, if I’ll have some problems, could you help me with css customization?
Yes of course! Please create a support ticket on our website and the CSS will be provided there.
I have a pre-purchase question. In the description (text below the person) is it possible to add a slider of a photo gallery for example) or a portfolio with a slider?
Unfortunately, it is not possible to add a slider in the description.
Is it possible to add filter? Is it possible to create team categories based on the departments and location? I want something like this https://acumen.org/our-team/
Please response, I need something like this so that user is able to filter the team members since I have long list of team members in our NGO.
Unfortunately, filter option is not possible using our plugin.
how can i develop it? Can you provide documentation?
There will be a lot of development effort involved to implement such a feature into the plugin.
We do not have any documentation as such for that.
Vidya, AWSM Innovations
something happened to the page where I am using your plugin.
As you can see – > https://uploadagency.com/our-talent/
nothing happens when you click on the images and also the footer is not showing.
We need to take a closer look to find the issue. Could you please create a support ticket on our website and provide us with a temporary admin login?
hello I have an urgent problem, he sent me a support ticket.
Please create a support ticket on our website here https://awsm.in/support/submit-ticket/
I already did, your site is now down
Hi, pay for the support for 6 more months, and I still can not access your platform. Please, we need an urgent solution.
I am very sorry for the inconvenience caused to you. The support portal is working just fine here and had no any downtime recently. Could you please try accessing the site using a different internet service provider?
In case if it is still not working for you please email us directly at support at awsm dot in. We will look in to the issue as soon as possible.
Aravind Ajith, AWSM Innovations
What is the email ?, try with three different providers and different computers and it did not work.
The support portal is working fine here. But it seems that the website is not available in your country. Our team is working on it.
You can email us directly at support-at-awsm-dot-in or you can chat with us on messenger. We will look into the issue and get. back to you.
Hello – Two presales questions:
1. Can I break my team up into multiple departments (Marketing, Sales, Engineering etc), and then have shortcode to display each team seperately under it’s own heading/section on the page (eg [team category=”marketing”]
2. Can I combine styles/presets. I’d like a rounded profile with the name and displayed ontop of it, and when clicking it, open a drawer of information.
1. Currently, categorizing team members is not possible using our plugin. But you can create different teams for each department and you can display each team under respective departments.
2. Yes, you can combine presets using CSS snippet. Please create a support ticket on our website, we will provide you CSS snippet there.
Pre-Sale: will this plugin display a filter so I can assign team members to different groups and then users can click on say, “management” and then the plugin will filter to anyone tagged as “management”? I’ve read a few comments and it seems like your plugin does not allow for the team filter/sort function. Please let me know. Thanks!
AWSM Team plugin by default does not come with filter options. We are planning to add this feature to our next major update.
However, currently, I have seen that clients are achieving it by making use of tabs plugins. I have created a demo page for you. In the demo page first one is created using the tabs option of ‘Magee Shortcodes’ plugin and the second one is created using ‘Tabs – Responsive Tabs with Accordions’ plugin.
Please let us know if you have any other questions.
I just paid to renew support for this product, but your support system is giving me the following error: awsm.in is currently unable to handle this request.
HTTP ERROR 500
I’m trying to get the code needed to replace a BW photo with a color photo on click.
Really apologize for the inconvenience you had faced.
We had some issues on our website for a day as we were migrating the websites to a better and faster infrastructure. Please try now and let us know if you find any issues.
Demo stopped working
Urgent! Hi, I purchased the plug in for our company site and when I tried uploading it word press states ’ The package could not be installed. No valid plugins were found. Plugin installation failed.’ I purchased it yesterday morning. I don’t know what is going on but I need this rectified A.S.A.P . I hope to hear from someone soon.
You must have downloaded the whole package. You only have to upload the plugin folder. The main package contains documentation as well. Please download the ‘Installable WordPress file only’ and try again.
Hi, I finally got it to work.
Sigh, As soon as I think I have one issue fixed then another pops up. I NEED HELP. I am assuming this is a design flaw. I am using Modal style 1 column 5. I have 10 team members but instead of having them all aligned, it has the first row aligned and the 2nd row distorted and pictures pushed into 2 additional rows. I desperately need some help as I have been at it all day and I assumed this would have been an easy interface to use. HELP!!!
Could you please check the dimension of all team member images. All images should be in square and equal dimension.
If you still have issues, please create a support ticket on our website and share the URL of team page with us.
I have purchased and downloaded both the “wordpress installable file” and “all files and docs” and tried to upload both and neither worked in install – it said it failed both times. I need help ASAP – thanks.
Could you please try once more with ‘Installable WordPress file only’. Please let us know if you still face the issue.
Pre-sale question: can this plugin be used without the Visual Composer Plugin?
Yes, Team plugin works without the Visual Composer.
doesn’t work with WP 4.9.6
Team plugin works fine on the latest version of WordPress.
Can you please provide the CSS for having the Name and Title display below the image and not on rollover? Its for Modal – Style 1 preset
Thanks for reporting the issue.
We will provide you a custom CSS for the requirement. Could you please create a support ticket on our website so that we can share the CSS snippet there.
Hi … If i choose Presets like Drawer or Slide-In it shows for every team member a content box, even if there is no information like description or member details. How can i disable the content box for some team members?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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This item is licensed 100% GPL.
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