AA-Team

AA-Team supports this item

Supported

This author's response time can be up to 10 business days.

15 comments found.

I have recently installed the maket theme, There is a pdf file for user manual in which the links given for installation support and other setting but these links not working. so how can I get the links…

I installed the maket theme, I got a pdf file for user manual in which the links not working. so how can I get the links or PDF manual….....

The links in the user manual do not work. Every single link gives the error message “Error establishing a database connection” Please advise.

Try this direct link: http://docs.aa-team.com/products/the-market/ it’s working now.

Hi hpandy3, Yes I get the same problem. If you get anything from other source please let me know. Just waiting for AA Team reply,

Try this direct link: http://docs.aa-team.com/products/the-market/ it’s working now.

Thanks Really appreciate it, would you give me the market theme demo link as I can see how it would be after finishing the whole site. please

Hello, please open a support ticket ( http://support.aa-team.com/ ) so we can send you the link there.

Knowledge Base   Official Support

edrsvc

edrsvc Purchased

Totally worth the money, not the best theme, i wont buy it anymore.

i can’t seem to get the revolution slider working and the short codes provided are not working

Hello, please open a support ticket in our support center ( http://support.aa-team.com/ ) so we can take a better look at your issue.

Knowledge Base   Official Support

How to add backup file “You need to upload backup files first ”. When I click the Backup Manager, It shows to upload backup file. Where to find file. Download file contain theme, dummy data, revolution dummy only

Hello, please open a support ticket in our support center ( http://support.aa-team.com/ ) so we can take a better look at your issue.

Knowledge Base   Official Support

revolution slider isnt working, and i cant upload my logo, not working

Hello, please open a support ticket in our support center ( http://support.aa-team.com/ ) so we can take a better look at your issue.

Knowledge Base   Official Support

I purchased plugin and theme, But I don’t know to design properly. I have updated the products. When it comes to theme, I’m not able to do it. The Market demo link looks awesome, how can i do it. Please send me a video tutor (How to setup theme properly after installation). Kindly help me

Hi, here you can find some help with this: http://docs.aa-team.com/the-market/documentation/how-to-install-dummy-data-using-aa-backup-manager-3/

If you need more help on this you can open a ticket on http://support.aa-team.com/

i can not upload my logo! How can I fix this ?

Hello, please open a support ticket in our support center ( http://support.aa-team.com/ ) so we can take a better look at your issue.

Knowledge Base   Official Support

I can not add logo and slider are not working. Looking to get refund

Hello, please open a support ticket in our support center ( http://support.aa-team.com/ ) so we can take a better look at your issue.

Knowledge Base   Official Support

hexmage

hexmage Purchased

Is this theme not customizable? I go to customize and its just blank. Theres not options for anything

This theme has a customization section of its own. All you have to do is access the WordPress admin panel and you will find “The Market” in the left sidebar.

I’m disappointed. I’m not able to setup and looks not good. Here is my shopppingway.com . I’m not able to remove “the market logo” from my website. Totally disappointed.

Open a ticket and we will help you out.

I have opened ticket and No reply from you

What is your ticket number?
Also consider the banner from the top of this page:
This author’s response time can be up to 10 business days.

Another purchase i regret since this was supposed to be a simple theme to set up, yet proved to not be the case.

Since installing I had problems that other users were reporting as far as customization, documentation is very poor.

I also have the same problem that I have with the Kingdom theme that I can not choose product variations on Chrome and Opera on a windows OS (tried in 3 separate computers in my office running windows).

On December 13th they told me I need the newest version which is 1.2.2 via support ticket, which I downloaded and installed, however my download on the envato market is still for 1.2.1, I tested this again today on January 18, 2017 and the downloaded file is still 1.2.1!!!! . They have not even updated the product version for their users to download!.

Unless you have a blog or a super simple shopping cart, I do not suggest this theme. Please give me my money back.

by
by
by
by
by
by