aelia_co

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46 comments found.

Hi,

Just wanted to clarify… I’m presuming the plugin holds the tax rates for each country; therefore if a VAT rate changes I’m presuming that is included in an update? Sorry this is probably a very basic question!

Hi Andy, The Tax Display plugin doesn’t contain tax rates. It will be up to you to configure the tax rates by going to WooCommerce > Settings > Tax.

If you are dealing with multiple tax rates from across the EU (which would be the case, if you are dealing with VAT MOSS), then you can use the free EU VAT Assistant plugin to reduce the work needed to populate them. Amongst its other features, that plugin fetches the rates from the EU site and updates them in one go.

Ah OK, thanks.

You’re welcome. For reference, the reason why the Tax Display plugin doesn’t alter WooCommerce settings is that there isn’t a “one size fits all” way to set the tax rates. They depend on what a merchant sells, to whom, on merchant’s and customers’ location, and more. The EU VAT Assistant allows to populate all EU VAT rates in one go, but it’s still up to the merchant to review and confirm them, as he/she will be ultimately responsible for charging the correct taxes.

hi,

i realized that im using a outdated plugin version – the foundation class sends update notification but not this plugin. i updated the plugin manually. Question:

Are the automatic uodates now available?

best

Hi Chooseone,
The AFC plugin is a free plugin and, since it’s not involved in licence checking, providing auto-updates for it is simple. Commercial plugins require a different approach, which is the reason why auto-updates don’t work yet for the Tax Display plugin. We tried using the solutions available for WooCommerce, which is what we use to distribute most of our products, but they turned out to be unreliable and, to make things more complicated, they don’t take into account Envato license checks.

Now we decided to write our own solution, so that this gap can be covered as soon as possible. In the meantime, please make sure that the update notifications reach you (we normally notify buyers when updates are available).

Thanks for your feedback and for your custom.

Hi, I want to buy this plugin but i need to understand if can help me. So please help me with a advice. We have a shop based in UK but we ship worldwide. We want to have all the price fix included the TAX/VAT. It is possible? we can find instruction to setup this? Thank you.

Hi CodRosu, As indicated in the product description, the Tax Display plugin allows to keep product prices fixed, inclusive of the tax applicable to customer’s country. To enable the feature you will simply have to tick a checkbox (see http://prntscr.com/bw5s89) and enter product prices inclusive of tax.

Please note that the “fixed prices” feature is only applicable to products. WooCommerce always considers shipping costs as “exclusive of tax”, regardless of how you configure it, and shipping will always have taxes added on top of it.

Hi. I bought your plugin after receiving advice from you on a forum that it would do what i needed, but i am not having much luck and hope you can help.

I have an Australian Shop. I have purchased the Multi Currency Suite plugin last week so i could offer foreign currencies and have setup manual prices for USD, GBP & EUR.

I have had to turn off the tax class in my product, so that the tax does not get shown at the checkout for the overseas customers. But his affects my Australian customers and my book keeping.

So after buying and installing your plugin, i have included Australia as country to include tax at the cart and shop. I have excluded Europe, USA and Great Britain, but it does not work at the checkout. It still clearly says including US $XX GST.

How do i remove the tax for oversears customers please.

Thanks a lot

Hi SpixnSpex, As indicated on the support page, we can’t provide support on this comment section. If you haven’t done it already, please open a support request on our dedicated portal, we will reply you there. Thanks.

Ok. Sorry. I did not read that bit. Will do now.

Hi there, I am a customer and just recognized that for Italy the pricing will be displayed without tax/vat which is incorrect us. Can you please double check your adjustments and geo data. I am quite sure that there must be an error as all other countries are perfect in our system. Just for the story we are base din Germany and all European countries should be displayed with VAT. Thank you so much.

Hi andreasplassmann, As indicated on the support page, we can’t provide support on this comment section. You can open a support request on our contact page (https://aelia.co/contact), where you will also be able to browse our knowledge base for the solution to the most common issues affecting geolocation.

Before you submit your request, I would recommend to double check your settings. Since the issue only affects Italy, it doesn’t depend on our plugin (it treats all countries the same way), the cause might just be a misconfiguration. The geolocation database is provided by a 3rd party, and updated weekly, so that should not be cause either (unless it contains some errors, in which case we can only wait until the database is updated).

Stoton

Stoton Purchased

I have found this plugin (combined with Currency Switcher and Prices by Country) to be the perfect solution for for my Woocommerce international order needs.

The team at Aelia were super fast to respond to a small issue I had and were able to resolve matters promptly.

Rock solid plugins and amazing support.

Thanks again Aelia for everything.

Thanks for your feedback. Glad that the plugins cover your needs, we have been working hard to provide high quality solutions. :)

For the benefit of other readers, the Currency Switcher mentioned in this comment is the one available from https://aelia.co. There is a plugin with the same name on CodeCanyon, which is not developed, endorsed or supported by us.

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