conflict with the following plugin: Testimonials Showcase for Visual Composer Plugin. When your plugin is disabled, that plugin works fine. When your plugin is enabled css and styles do not work.
any update on this? its been 6 days. Thanks..
Sorry for delay. Regarding that the comments section is for pre-sales questions, if you need support please contact us at email@example.com
Regarding the “missing” css, please clear the cache and run the Automated test in Troubleshooting. If the problem still persists please let me know.
Did you get a respond already? If not can you please send your ticket id?
hi Guys, I have been responding to the email by replying to it. I did respond last night and also put the ticket request number on the subject line. That number you had was 2154. This is really a bad system. Let me know where I should open tickets. I put it on the comments here and then also respond to the emails. This has been going on for a month now. Please let me know when this can be resolved. Thanks
Hi i just read the review somewhere for this plugin that It might have adverse effects on other plugin that make ajax calls as well. is it true
Sorry for delay. The plugin won’t block the ajax requests, some plugins use a hardcoded wp-admin/admin-ajax.php in their code, but you can easily fix it with the Automated testing
You have requested the connection information Mail sent since Fri, 27 Jan 2017 13:29 You have provided no support
Since Jan 27, 2017 12:02:56, we have no answer and no support
We answred your question, please check your mail.
Thank you, help me on the following problem
can i create a multisite web with this plugin?
Yes, multisite is supported on Apache.
Is anyone else getting the error message: Warning: Invalid argument supplied for foreach() in /.../../././wp-content/plugins/kaya-gilda-page-widgets/inc/admin/kaya_admin_settings.php on line 192
There isn’t known issue with this. Are you sure that it is related to the plugin?
Opps, sorry I posted the comment in the wrong place. Sorry!!
Hello, After activate this plugin I cant access to the WP admin panel and visitors cant see the website. I sent you an email yesterday….. Best regards,
I can’t see your ticket. Can you send your ticket id here?
I’ve sent you an email thru the contact form on support tab.
Unfortunately I can’t login via FTP, however you can fix it easily:
Please add the following line to your wp-config.php:
It will turn off both modules (Hide WordPress/Firewall), so you can login and check/modify the Firewall settings. Please remove any blacklist, and clear the banned ips as well if is there any.
Before you re-enable the modules you need to remove the line from wp-config.
thank you very much!!
This comment is currently being reviewed.
is there any documentation for this one..
another thing.. how to exclude some js or css after we merge all script?
and.. how to fix a broken icon fontawesome.. thanks
I think your theme or one of your plugins using a relative path for font awesome icons, and if you merge the css the path won’t work. For this you can create a rename any file/folder rule, or you can add a regular expression in CSS rule.
If you need more help please contact us at firstname.lastname@example.org
Hi i send email to email@example.com , topic “Swift Security User guide”
hi! its possible to use complete the plugin except the wp-content?
hi! its possible to use complete the plugin except changing wp-content for media?
Hi something puzzle me here. i cant stop notice and to comment . I was about to buy BUT now i am still considering. All your support reply you asking for wp-admin login. Is that the only way to solve all the issue cause by this great plugins?
i am not sure for others, but for more i am not going to give everyone the access to my back-end. You should have regular set of troubleshooting guide or known problem /faq like all other plugins.
Since 13/02/2017 we have more news from you
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