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Support for Surfow V6.1 - Traffic Exchange Service

Support for Surfow V6.1 - Traffic Exchange Service

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Popular questions for this item

After installation: Invalid session key, Please try again

This mean that the exchanger software could not connect to your server and to fix that you need to:
  • disable mod_security
  • make sure your-website.com/authorize-session can accept HTTP POST REQUEST
  • or contact your hosting provider and let them check that for you

after that you must be able to start a session

in installation: keep redirecting to the same page

This mean that it fails to read/write in some files so it’s a permission issue to fix that you need to:
  • update the permission for these folders to 777
    • [ system/storage/ ]
    • [ system/required/ ]
    • [ system/setup/ ]
    • [ system/setup/config/ ]
    • [ config/ ]
    • [ config/settings/ ]
    • [ config/settings_map/ ]
  • update the permission for these files to 666
    • [ system/setup/config/current.php ]
    • [ config/settings/(ALL FILES inside).php ]
    • [ config/settings_map/(ALL FILES inside).php ]
    • [ config/settings.php ]
    • [ system/setup/installed.php ] (do that if you’re upgrading)
    • [ config/config.php ] (do that only for new installation)

now you must be able to complete installation

After installation: Can’t publish in homepage builder

Again, this mean that it fails to write in some files so it’s a permission issue to fix that you need to:
  • update the permission for these files to 666
    • [ theme/homepage/(ALL FOLDERS inside)/index.php ]

now you must be able to publish

After installation: Can’t save any setting

This mean that it fails to write in some files/folders, so it’s a permission issue to fix that you need to:
  • update the permission for these folders to 777
    • [ config/settings/ ]
    • [ config/settings_map/ ]
  • update the permission for these files to 666
    • [ config/settings.php ]
    • [ config/settings/(ALL FILES inside).php ]
    • [ config/settings_map/(ALL FILES inside).php ]

now you must be able to update settings

After installation: duration slider disappear when adding websites on chrome

This mean that requireJS failed to load cached files to fix that you need to:
  • open themes/user/surfow6/assets/js/dashboard.js
  • go to the last line of the file
  • replace this:
    require(['core', 'onready']);
    with this:
    require(['jquery', 'core', 'onready', 'slider']);
  • save the file

now clear your browser cache and refresh, it should work fine

After installation: user can’t add a billing address

there is a missed line in the upgrade sql, so we need to delete the billing table and create it again to do that you need to:
  • open phpmyadmin
  • run this sql code :
  • DROP TABLE `billing`;
    
    CREATE TABLE IF NOT EXISTS `billing` (
        `id` int(20) NOT NULL AUTO_INCREMENT,
        `user_id` varchar(200) NOT NULL,
        `firstname` varchar(600) DEFAULT NULL,
        `lastname` varchar(600) DEFAULT NULL,
        `street` text,
        `country_code` text,
        `city` text,
        `zipcode` text,
        `state` varchar(650) DEFAULT NULL,
        `status` int(20) DEFAULT NULL,
        `created_at` varchar(200) DEFAULT NULL,
        `updated_at` varchar(200) DEFAULT NULL,
      PRIMARY KEY (`id`)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8;

after that the user must be able to add billing addresses

How do I remove the “Developed by …” when a user or admin is logged in

you need to edit the footer file in template folder and clear cache folder to do that you need to:
  • for user you need to edit this file: themes/user/surfow6/footer_content.html
  • for admin you need to edit this file: themes/admin/default/footer_content.html
  • you need to clear cache to apply changes

    so just go to cache/ and delete all files and folders inside

    or just use this ssh command

    rm -rf [YOUR INSTALLED FOLDER]/cache/*

that’s it

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