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supportResponse PHP Support and Discussion System

supportResponse PHP Support and Discussion System

Easy to get started and use, supportResponse is a simple, easy to use, web-based Support and Discussion Application written in PHP/MySQLi and integrated with the Envato API. supportResponse provides you with a support ticket system that allows you to communicate with your users and/or buyers in a organized manner. User?s can register for an account and post/reply to the forums or create Support Requests to better communicate with you, and other users/buyers.

supportResponse is fully responsive, built using Bootstrap

supportResponse PHP Support System

Self-registration with Double Opt-In

supportResponse

Full Discussion Forums

supportResponse

Manage All Forums

supportResponse

Optional Envato API

supportResponse

Upload and Attach Files

supportResponse

All in one Admin Dashboard

supportResponse

Full Permission Control

supportResponse

Update Site Content

supportResponse

All Activity is logged

supportResponse

Search and Export Options

Registered User Features

Simple Sign up, Sign In and Account Password Recovery
Registered Users can create new Support Requests, and have full Forum Access
User Profile Manager
Upload and Attach Files to Support Requests

Admin Features

Full Administration area to manage all Forums, Support Requests, Admins, Users and Site Settings
Unlimited User Accounts
Deactivate & Activate Users as needed
Admin only area to manage All Registered Users
Create & Manage User Accounts
Full control over settings used throughout supportResponse

App Features

Fully Documented & Clean Code
Integrated Envato API — Support Your Buyers
Discussion Forums
Custom CAPTCHA
HTML Based Email Notifications
Upload and Attach Files to Support Requests
Admin Notes can be added for individual Support Requests that only staff can see and update
No Frameworks used, supportResponse is fully hand coded from start to finish
Easy to use web-based installation & set-up
Translation ready via Localization files
supportResponse is Built using Bootstrap 3.3.4 & Fontawesome 4.3.0
Export any Table Data to PDF, CSV or Print
supportResponse REQUIRES PHP 5.3+ & MySQLi Connection, mcrypt_encrypt / mcrypt_decrypt and imagecreatefrompng (PNG Image Support)
More Features in the pipeline

supportResponse Demo

Administrator: jennifer@supportresponse.com · password: pass123
User: john@supportresponse.com · password: pass123

Take the guesswork out. See supportResponse's documentation before buying

I believe in providing the best support possible.

Change Log:

Minor Update: September 27, 2015

Update Details:
--------------
1. Corrected broken links to the View Request pages.

FILES UPDATED
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templates/new-file.php
templates/ticket-reply.php
admin/pages/viewUser.php

Just upload and overwrite the 3 files listed above to your web host.
Minor Update: May 13, 2015
- Corrected a Concatenation bug in the activate.php file

FILES UPDATED
-------------
activate.php

Replace the activate.php file with the one from the update.
May 2015
- Initial Release
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