dhrubok

dhrubok supports this item

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70 comments found.

Hi) how can i change the background from white to black on the home page?

Hi

Thanks for purchasing SupportPro. You can change background color using CSS. You can hire a developer to do that for you.

Kind Regards

Followed every instruction, all the files are correct and the subdomain is pointed correctly. Still getting a 404 error http://ayuda.srmostacho.com/install. Pls help

Hi

Thanks for purchasing SupportPro.

Can you please mail us with your cPanel info at teamdhrubok@gmail.com ?

Kind Regards

done

Hi! I would like to purchase this, however my community / customers use steam(https://steamcommunity.com/ | https://steamcommunity.com/dev ) quite a lot, is there a way you could add a steam login handler? Or maybe a plugin later in the future? Looks like a gorgeous support script!

Hi,

Thanks for appreciating SupportPro.

Right now, we have no plan to integrate steam login handler.

Kind Regards

Pending, Solved, New

How can I translate these words?

Hi,

( Pending, Solved, New ) these status texts are coming from database backend. Right now there’s no way of translating these.

Kind Regards

Very unhappy.

No install directory.

I do not have a habit of handing out my CPanel credentials.

Either give us good instructions or a refund.

Hello,

Thanks for purchasing SupportPro. We have tested SupportPro on our web server multiple times. Every time SupportPro is installing nicely. If you are facing any problem while installing on your server, its your server configuration problem. And only then you may need to hire someone to fix the problem. But here we are solving the issues for free.

Follow the installation videos properly, if you still facing any error then feel free to contact us.

Kind Regards

Requirements for this script?

The requirements are follows

http://prntscr.com/dpkd9e

Pre sale question, can i edit ticket form?

If you are familiar with Laravel application development then surely you can edit ticket form.

Would there be away to add an api for login handlers?

Absolutely, there’s possibility for adding login handlers.

Kind Regards

I really want you update this script, my app never work well, i hope you can check the error, thank you.

Hi

Can you please specify which error you are talking about?

Kind Regards

Is it possible to create a knowledge base? And, Is it possible to reply with a WYSIWYG html editor?

Hi,

Currently there’s no knowledge base system added into SupportPro. And no way of replying with WYSIWYG html editor. But all this is possible if you hire a developer and add those features.

Kind Regards

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