dhrubok

dhrubok supports this item

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126 comments found.

Hello, I have serach trough all the market, this is the best BUT the installation seems to be a hard nut to crack. I stayed with a friend while installing the script and he was sweating under air-condition.

I want to buy but scared. Can you install as support ?

Hi folajin

Sorry to seeing this the installation system makes people weird feeling. Don’t worry, we will update that installer. But for you if you can’t install or scared don’t worry. I will handle this only for you. Because we don’t provide install as support. But it’s only for you :)

Kind Regards

How can I see the installation guide? Also I couldn’t see the demo because I think someone has changed the demo login passwords, can you please check it. I want to see the demo and also da the installation guide. Thanks in advance. Best Regards.

Hi

Thanks for your kind interest in our SupportPro. Now you can take a look at the demo, http://supportpro.graphchilly.com Demo login credentials is working now.

Installation guide is distributed with this app. When you purchase this you will get proper documentation.

Kind Regards

“ErrorException in ProcessUtils.php line 74: escapeshellarg() has been disabled for security reasons” When I enter the database information and click next on the first step of the installation process I receive the below error about the escapeshellarg() function. I have talked to my hosting provider but they told me it is disabled due to security issues and therefore there is no way to change the php.ini file to disable this error. So how can you help me? How can I remove this function from the codes?

Hi midamgaci

Thanks for choosing our SupportPro.

If you are failing to install the system and seeing that error message then you can try to install it via manual installation. Because there’s no way to change the codes for it. You can follow the documentation to manually install this.

If you are still failing to install this following the method, then please mail us here at teamdhrubok@gmail.com and we will pick you up from there and help you sorting things out.

Kind Regards

Hallo,

wie kann man das Ticket System auf Deutsch stellen

Hi

Sorry I didn’t understand your message. Can you please write down it in English?

Kind Regards

Demo login credentials are not working. Please fix so that I can test and purchase this. Thanks!

Hi

Thank you for your kind interest on our SupportPro.

The demo login credentials issue has been resolved.

You can login with admin account access as follows:

username: admin@email.com passwordl: 111111

Kind Regards

....client login not working either

Hi

Thanks for letting us about this. Someone had changed that.

Now that’s been resolved.

Kind Regards

Hi, thank you for your awesome product http://supportpro.graphchilly.com/dashboard/tickets/all?page=2 would you please check this page? I would get Laravel error page. would you please check it out?

And an other thing… does it support RTL? can we develop it ourselves by knowing laravel?

Hi Thank you for letting us know about this issue. We are working on this to solve.

And sorry to disappoint you that RTL is not supported in this app.

Kind Regards

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