dhrubok

dhrubok supports this item

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106 comments found.

quantumx

quantumx Purchased

Hello, system doesnt send any email when rise a ticket or answer a ticket. I used two method first “mail secondly “smtp”

Hi

Thanks for purchasing our SupportPro.

Please mail us with your admin login credentials here at teamdhrubok@gmail.com

Our support developer will take a look into your application and will fix the issue InshaAllah.

Regards

How do I translate? I consulted the documentation but no information exists.

Hi

Thanks for choosing our SupportPro.

SupportPro is built on top of PHP’s popular framework Laravel. You can see here how to translate a Laravel App (SupportPro) here https://laravel.com/docs/5.2/localization

And mail us here at teamdhrubok@gmail.com if you don’t figure out what to do.

Regards

Hi, Is this support PHP 5.4 version ?

Hi

Thanks for your kind interest. PHP 5.4 is not supported. Minimum PHP v 5.5.9 is required

Regards

Where can I translate the text of the “submit your ticket” button?

How do I change the login screen logo? I already changed homepage and dashboard successfully but the login screen did not change.

Hi there

Thanks for purchasing our SupportPro.

We have understand the problem you are facing to translate “submit your ticket” button and logo for login screen. Please mail us here at teamdhrubok@gmail.com . We will give you the latest version with solving these issues.

Regards

Are you going to implement an APP for android system?

Hi

Thanks for your kind interest.

Sorry to say this, we have no plan to implement this app on android system :)

Regards

lucianace

lucianace Purchased

I cannot update general settings ? I changed my permissions.

Hi

Thanks for choosing our SupportPro.

I have mailed you. Please reply there.

Regards

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