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481 comments found.

RobMason

RobMason Purchased

Hi, what’s the best way to remove the ‘Subject’ field from the new ticket form?

Hi,

The best and easiest way would be to hide it using CSS but i would not recommend to remove the Subject field as it is required while submitting a new ticket and the ticket won’t get created if it is missing a required field like Subject.

Other than that you would need to modify the plugin’s functionality and make the subject field not required and then remove it.

Thanks!

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