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Support Ticket System - Opencart

Support Ticket System - Opencart

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Latest Update – 22 September 2016

Opencart is an ecommerce platform which really need support system . Tickets is a full featured, yet easy to use help-desk ticket support system.It is great for users and businesses who wish to keep track of and manage support requests online. You can create multiple tickets, search tickets, , create custom departments and assign and much much more.

Some Key features

  • Create n number of tickets. .
  • User have to login to create tickets.
  • Add attachments.
  • Admin can set status resolved, resolving or delete or assign to other admin departments.
  • Message is in conversation form.
  • User or admin can know who have last updated the tickets. .
  • Admin can create n numbers of departments.
  • Admin can delete the ticket as well (Removed from backend and backend both) .
  • Time zone is set for replied or creation of ticket. .
  • Ticket ID?s no. is given.
  • Clean code and design with browser compatibility.
  • much more …

Installation

No files are replaced and modified, safe and sound , easy to install in 3 steps.

Updates


V2.0.1 ( 22 september 2016)
Bug fixed 
Latest version updated

V2.0.0(24/01/2016)
*  Bug fixed  
* Customer Email Notification added.
* updated to latest version

v1.0.0(18/12/2012)
* Initial version released
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