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Support Ticket Master With Multiple Departments And Admins

Support Ticket Master With Multiple Departments And Admins

LIVE URL : http://stm.codingasp.com/


Support Ticket Manager can be used by any company or organisation for connected communication with clients, employees and support staff. It has several unique features that you will love. It is a multi department and multi employee ticketing system. Means you can assign department wise tickets to employees/staff.

Quick Features :

  • Works on mobiles, laptops, desktops, etc (Responsive Design).
  • 24×7 Support included
  • MVC Design Approach of ASP.NET 4.5
  • FULL SOURCE CODE is included with this application.
  • HTML & Video Documentation Included
  • Multiple Departments with multiple admins

Features Description:

  • DASHBOARD : This place shows you NEW TICKETS, TOTAL TICKETS , UN-READ TICKETS ,etc.
  • SETTINGS : You can change your privacy settings here like password here.
  • COMPOSE TICKET : You can raise new tickets & see your raised ticket history.
  • GENERAL SETTINGS : Set your company information here.
  • PERMISSIONS : Set permissions for employees/clients here.
  • ADD USER / MANAGE USER : Register , edit and delete users here.
  • DEPARTMENTS : add, edit and delete departments here.
  • ADD USER / MANAGE USER : Register , edit and delete users here.
  • USER TICKETS : Reply on the ticket raised by users/employees/staff.
  • SUPPORT ADMIN : make any employee/user as support admin using this section.

Technical Details:

It requires a windows server to run on the web, it is built using ASP.NET 4.5 (MVC), SQL 2008R2 ,etc.

Video Tutorial:



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