Support FAQ

Support FAQ

Support FAQ - 1

This is a plugin for the Ultimate Client Manager ? Lite Edition. Please ensure you have purchased and installed the latest version of Ultimate Client Manager before using this plugin.

Product Support / FAQ Database Plugin

This plugin will add an extra area to your Support Ticket submission form containing FAQ items. Customers can select a product from the drop down box and a list of FAQ items will be shown for that product. This helps reduce workload by handling common questions before the ticket is submitted.

For a DEMO on how this works please check my own support page, choose a product from the drop down menu:

A FAQ item can be related to multiple products.

You can easily create/insert new FAQ entries from the administration area, even while replying to a support ticket (see screenshot for demo).

Embed the entire FAQ database into your own support website as an iframe, for an example please see here:

How to install

  1. Download and install the Ultimate Client Manager on your website
  2. Purchase this plugin
  3. Find your licence code for this plugin (click here for instructions)
  4. Go to Settings > Upgrade in your system
  5. Click the + button to add the additional licence code
  6. Enter your licence code for this plugin
  7. Click the upgrade button
  8. This will install the latest version of the plugin for you, and keep it updated in the future.


  • Working UCM install
  • Check the UCM upgrade system works on the hosting account (in Settings > Upgrade)

Feature List and Product Comparison:

UCM Plugin Open Source CRM Feature List. Customers, Invoices, Quotes and More

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UCM Plugin: Project Discussion / Customer Comments - CodeCanyon UCM plugin for Download UCM Plugin: Secure customer Data Encryption UCM Plugin: Club Recurring Subscription Membership Manager UCM Plugin: Download the Mass Email Newsletter System UCM Plugin: Download the PDF Invoice Generation Plugin UCM Plugin: Download the Group Plugin UCM Plugin: Download the Mobile Device View Plugin UCM Plugin: Download the Simple Finance Manager Plugin UCM Plugin: Download the POP3 Email Ticket Support System UCM Plugin: Quick Pin - Page Bookmark Script Freelance Database Management: Table Sort Plugin UCM Plugin: Calendar iCal / Google Calendar Export - CodeCanyon Item for Download OpenSource CRM Plugin - Extra Feature: Google Checkout and Wallet Payments OpenSource CRM Plugin - Extra Feature: Job, Staff and Subscription Reports OpenSource CRM Plugin - Extra Feature: Frequently Asked Questions with Email support
Support FAQ - 2

Product Support

If you require assistance please feel free to use our support system by clicking here. Please do not post support requests on the item discussion board ? these are not checked regularly and your question may go unanswered for weeks.