Hello support, i am having issues with the chat working on my new server. please may we know the server requirements for this chat system
When I install the application I can’t see the chat on my website.
How can I send a private message to you?
Hello, thank you for getting in touch. Please send an e-mail to firstname.lastname@example.org or a private message via our profile! Thank you
Hello good sir i got some problems with the script first of all i dont see the chat on my website 2nd. i get an error when i try to load up the admin page. HTTP ERROR 500
Hello, can you please send a mail to email@example.com with further details and FTP access so that we can take a look? Thank you
Pre – Buying Question :
Is there any login/signup page for admins to connect to the panel?
Hi, I need Android client to integrate with my existing android app. Can you?
the systems not working http://verticalreality.com
Hello, thank you for getting in touch. We are very sorry that you are not happy with the product and that it is not working for you. We would love to try go fix things for you in order to get it working – if we can’t get things fixed for you, we will give you a refund!
Would you please send us login and FTP details so that we can give it a try? Thank you very much and best regards.
the chat system isn’t working http://verticalreality.com/
id like a refund I do not like this chat system thank you
id like a refund your system dosnt work
Are you sure you did install the application correctly? We would like to make sure that everything is set up correctly before we give a refund (maybe the problems are not caused by the script but by some installation errors). Best regards
The system does not run reliably. Messages are lost, admin session ends sporadically. Admin Online Status does not work. User can always open a chat even though no admin is online. For me not to use. Several servers tested. Special server config is not required.
Can you reverse the purchase?
Hello, thank you very much for getting in touch and please excuse the inconveniences. We are very sorry that the script does not work for you. Please just open a new refund request for the script – we can then issue the refund. Thanks for your patience.
Also, we have a brand new Chat and Helpdesk System coming up soon which will have a completely different quality standard – maybe this could be interesting for you. If you like, we can notify you when its available. Thanks and best regards
Hi, please help disable the chat on mobile. We want to target desktop people only.
Hello, thank you for getting in touch. That should not be too difficult. Please send us a message to firstname.lastname@example.org with a short description of your problem – we will try to help you as fast as possible. Thank you
Hi, I emailed you 7 days ago. Still waiting for a reply.
Simply tell me how to disable chat on mobile.
Is it possible to chat several times?
Can I chat with multiple people?
Hello, thank you for getting in touch. Yes, you can chat with multiple people at the same time! Best regards
I need to put a live chat on a site.
I was looking “Support Chat – PHP Live Chat”.... is it working with CmsPro v3.80?
I need a little help…
I’m using the Support Chat (PURCHASE CODE: 51f8c084-6ded-44cb-bd79-6048fb7ccf73) in CMS Pro v.3.80
I followed the instructions and changed the email box in the main.php file, but when I try to send a message, it does not arrive even if it result sent.
I think i’m doing something wrong but i don’t understand what…
Hello, thank you for getting in touch and please excuse the inconvenience. Can you send us a message to email@example.com with a link to your application as well as FTP access? We will take a look and try to fix it for you. Thank you
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