g-axon

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210 comments found.

Hi,

I always appreciate your work cause you (Developer Team) works different and unique.

But there is very serious problem which you have to solve very soon cause its making a my website rank down in Search Engine after I used your plugin and now the condition is I have to No-Index my site to save my ranking.

1. Total 21 files ( Js and CSS ) are loading to run your chat widget that is increasing my website loading time.

2. On mobile device its redirecting to installation directory.

You have to resolve it soon.

Here are on page load 21 JS and CSS files detail : -

/assets/angular-base64-upload/dist/angular-base64-upload.min.js

/assets/angular-bootstrap/ui-bootstrap-tpls.min.js

/assets/angular-rangeslider-directive-master/angular-range-slider.css

/assets/angular-rangeslider-directive-master/angular-range-slider.min.js

/assets/angular-smilies/dist/angular-smilies-embed.min.css

/assets/angular-smilies/dist/angular-smilies.js

/assets/cmodule-chat/css/chatbox-widget.css

/assets/cmodule-chat/css/chatbox.css

/assets/cmodule-chat/css/cmodule-chat.css

/assets/cmodule-chat/css/font-awesome.min.css

/assets/cmodule-chat/js/angularjs/angular-animate.min.js

/assets/cmodule-chat/js/angularjs/angular-sanitize.min.js

/assets/cmodule-chat/js/angularjs/angular.min.js

/assets/cmodule-chat/js/angularjs/jquery-1.8.0.min.js

/assets/cmodule-chat/js/app.js

/assets/cmodule-chat/js/chatbull-init.js

/assets/cmodule-chat/js/iframe.js

/assets/cmodule-chat/js/iframeResizer.contentWindow.min.js

/assets/cmodule-chat/js/iframeResizer.min.js

/assets/scrollbar-plugin/css/jquery.mCustomScrollbar.css

/assets/scrollbar-plugin/js/jquery.mCustomScrollbar.concat.min.js

Hi,

We appreciate your trust and input.

FYI, we have already taken care of the above issue. This should be available with our next big release. Hopefully next week :)

Kind Regards, Pukhraj

dlvenida

dlvenida Purchased

Hi Bro,

i already setup chatbull in my subdomain in this link http://support.seahavebs.com when i put the script before the to my site and not working when i check google inspector console is displaying this error

himoecho.com/:658 A Parser-blocking, cross site (i.e. different eTLD+1) script, http://support.seahavenbs.com/assets/cmodule-chat/js/chatbull-init.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message.See https://www.chromestatus.com/feature/5718547946799104 for more details. (anonymous) @ (index):658

himoecho.com/:658 Mixed Content: The page at ‘https://himoecho.com/' was loaded over HTTPS, but requested an insecure script ‘http://support.seahavenbs.com/assets/cmodule-chat/js/chatbull-init.js'. This request has been blocked; the content must be served over HTTPS.

(anonymous) @ (index):658 himoecho.com/:658 A Parser-blocking, cross site (i.e. different eTLD+1) script, http://support.seahavenbs.com/assets/cmodule-chat/js/chatbull-init.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message.See https://www.chromestatus.com/feature/5718547946799104 for more details.

let me know what to do and what i missed? thanks – DL

Hi,

I have forwarded this to team and will update you soon as I receive anything from them.

Could you please help us in providing the instructions for the magento2? this will help others too.

Kind Regards, Pukhraj

dlvenida

dlvenida Purchased

please i will wait today. thanks

yes, today for sure :)

Gridlink

Gridlink Purchased

Hi there,

I have sent two emails to you for support, and I am still awaiting a reply.

(I have purchased two licences for this product)

We are getting an error 500 when attempting to access the admin panel for the live chat. only after refreshing the page a few times, does it load correctly. these server errors are not good for our websites SEO.

Please contact me asap (reply to my support emails) so we can resolve this issue.

Thank you

Hi,

I replied your message couple minutes ago. Also have buzzed you on skype. Lets connect as you get a chance.

Regards, Pukhraj

Gridlink

Gridlink Purchased

Best support ever, and the best live-chat software on the market! overall, I am very impressed with everything, and thank you very much for all of your great support!

Hi, i buyy a source. install ok. Your Purchase Code is not configured yet. To configure your Purchase Code please click here.

who configure purchase code? thanks

hello friends, I want to purchase this app, when iOS app will be available?

Hi AJMF,

Thank you for showing interest!

We are working on that but we are facing challenges on how the push notifications should be handled. Which is causing this delay. It should be available somewhere end of Nov. or mid of Dec. I hope we will figure out by then.

Regards, Pukhraj

Hello, I have a question before buying this script.: Let’s say I have 3 websites and 3 operators, and I want to set each operator to 1 website: example operator 1 to website 1, operator 2 to website 2 and opertator3 to website 3. And if the operator 1 is set for website 1 I don’t want that operator to have access to other website chat requests, so in other words that operator needs to see on his dashboard his domain of website 1 and receive chat requests only from that website. Thank you

Thank you for your response. I will wait to buy the script next week with the new update.

Hello, is the new update ready ?

Hi,

Our apology for the delay in release. All the development work is finished. We are in testing phase and thats taking a bit time. Hopefully everything will be tested by this Saturday and we will publish this on Monday.

I will keep you posted about this.

Regards, Pukhraj

Android app is not working. When you open chatbull. The app will automatically closed.

Hi Ashok1340,

My apology, looks like I missed your message here.

Could you please raise a support request and our team will look into the issue you are facing.

Kind Regards, Pukhraj

I want to buy this Script but before I do, I need to make sure something. Does it work on OpenCart 3? Does it provide push notification in Android when a visitor send the message?

Hi,

Thank you for reaching us her!

We havent tested yet this on opencart but it shouldnt be problem if it aollows you to copy chatbull widget code in right before of the end of the body tag

Yes, android app uses push notifications for that.

Kind Regards, Pukhraj Prajapat Team G-axon

Hi, Can you transfer to a different operator?

Yes, Chat can be forwarded to other operator.

Regards, Pukhraj

Iv been waiting on updates for several months and have seen nothing. I cannot use the software as is. Please provide a refund or the promised updates.

Hi,

Thank you for writing us!

Our last update was on 2nd of Aug. 2017 which is only 2 months ago. Next update which is coming in starting of next week (hopefully). We are trying our best to bring that to all of our customers.

But at the same time, we run a long and deep testing phase to ensure that our customers has minimal issues when they update.

I would request a little more patience and we will get you a wonderful update next week.

Thank you again!

Regards, Pukhraj

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