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Hi, the script dont work on my website, I already tried to contact you but can’t reach anyone and nobody answered to me. Please answer it’s already over 2 days.
Also can you tell me your working hours.
We are very sorry about the inconvenience!
Usually our support’s response time is within 24 hours. I’ve just tried to locate your ticket but can’t see anything from the user unk_me.
Could you please tell me what source did you use to send your queries? You can generate a support request here: http://chatbull.in/contact-us-for-support/
Or in case, if you need fast communication, please connect with me on Skype. My skype name is (pukhraj.prajapat)
Looking forward to connect with you soon.
PS: Our working hours are 10:00 AM to 07:00 PM IST.
Thank you very much for the help. Now everything is working fine.
a custom work, Need a super admin, and admin an role who can add user bt at a limit that set by super admin, also can add a site bt at a limit set by super admin!! how much time and money it will cost !!
Kindly contact us at email@example.com with a subject “Chatbull – Customization Work” and one of our team members will get back to you with time and cost estimation.
did it man !! plz check
Hey I am getting error invoking method. System app not working. What to do?
Kindly raise a support request at http://chatbull.in/contact-us-for-support/ Or skype me at pukhraj.prajapat
Looking forward for to connect with you.
please can you have black friday offer?
i am also seeing that there are no source files for the windows, android and mac apps for further customization. why so?
Thank you for messaging here!
We are sorry about the black friday kind of offer. Chatbull is already in a very reachable pricing considering the fact about the quality and features it delivers.
Regarding source code for android and desktop apps:
The reason we haven’t expose the source code yet is all about policy to stop the possibility of piracy as this is what makes Chatbull unique.
Let me know please if you have any further query.
“Regarding source code for android and desktop apps: The reason we haven’t expose the source code yet is all about policy to stop the possibility of piracy as this is what makes Chatbull unique.”
But if possible, can you make Logo changes if I need this?
To Receive Software with My Logos?
We are sorry, but thats not possible as per our policy.
However, we always keep in mind that our brand name Chatbull doesn’t show to your customers (aka website visitors) to make sure that for them it looks like your own brand.
Hi, I’ve been trying to contact you because everything seems good but when I paste the snipet code before my tag nothing happens… so doesn’t work.
Need to active and make it work as soon as possible, I wrote you yesterday.
Yes, we received your support message and replied that within an hour adking for some information.
I have forwarded that message again in case you missed.
Looking forward for your response.
Hi Pukraj, I’ve updating my email would you write me once again firstname.lastname@example.org , thanks in advance.
Hi, I have forwarded to above email address too.
Hi, Thanks… working nicely
I could not understand the upgrade process.
Do you have any video tutorials or anything more specific?
I’m not waiting.
Its very straight forward. Following are the steps:
In the zip file you download from codecanyon.net, you will find a folder “upgrade-to-chatbull-pro”. You need to copy all of the files and folders inside this.
Now, go to your existing chatbull folder. For example, if you named the chatbull folder as livechat.. then go inside this folder and paste all those copied files and folders. This will replace the existing files and folders which need to be replaced to complete the upgrade process.
Now access the chatbull admin panel again, it will automatically detect updates files and will start the update process.
I hope this will help you. If you need any further assistance, please give me a buzz on skype. We can do a screenshare and can explain this to you.
My skype ID is: pukhraj.prajapat
Hi, pre-purchase question. I need clarification on how this software would work. I think I need to install on one domain. But how do I install it on other domains?
If you have multiple websites and want to put chat box widgets on them. You need to install the Chatbull on one domain and in its admin panel, you will find an option to generate chatbox widget code for each of your website by entering your site’s domain name. Then you can use this generated chatbox widget code to place the same on those website.
This means, as an admin and agent you will be having one interface installed on a single domain where all of the data will be centralized but you can put the chatbox on multiple sites.
In case, you want to have seperate admin panels for each of the website then you will need to buy multiple regular licenses for that.
However, FYI, Chatbull’s admin panel allows you to filter your data and assign agents to individual sites.
I hope this clears your question but please feel free to ask if you have any further query.
Hi, not have SaaS version? Thanks
Thank you for contacting us through skype!
Nice to talk to you!
Does It have a capability to make optional to received a chat notification if your in different Department. Sample : I’m in Sales Department and the customer check an option that he want the Accounting Dept. only. Meaning I should not received and notification only the accounting agents only.?
Yes, only agents with the selected department will receive notifications.
Let me know please if there is any further query.
Thank You Very Much… Hope you IOS coming soon.
By the way may I know what is your tentative schedule for IOS to be available?
That should be around Feb end if everything goes well with the App store review process by apple
Chatbox Widget Code can’t work in my wordpress website.
Hello, do you plan to add automated messages by visitor behavior? Or when it’s planned.
do you have a chrome extension?
Sorry, we dont have the chrome extension.
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