g-axon

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270 comments found.

kherkiee

kherkiee Purchased

hi. presale question. i want to know if I can install the chatbox widget code alone if i will buy your plugin. is this the right place to add the chatbox widget code or not? if so where? please check the screenshot to understand my question http://prntscr.com/i9jqlk

Hi,

Yes, thats right. Your footer.php must have (closing body tag). You will need to put the chatbox widget code right before this closing of the body tag.

Let me know please if you have any further query.

jtsu

jtsu Purchased

hi I just purchased chatbull pro PHP and I can’t see chatbull-web-app-installer.zip

Hi,

We have changed the folder structure a bit and will update the online documentation soon. Meanwhile, please follow the instruction given in the offline documentation (.txt files) comes with the zip file you download from codecanyon.net

Here is the folder structure you will find now: When you extract chatbull-pro-5.1.2.zip it will create a folder chatbull-pro-5.1.2 and inside this folder, you will see a folder chatbull-pro-installer/

Use this folder in place of mentioned chatbull-web-app-installer.zip

I hope this will help you installing chatbull. If you have any further query or doubt feel free to contact us in item support ticket at https://codecanyon.net/item/support-chat-php-live-chat-with-desktop-and-mobile-app/15044181/support

Kind Regards
Pukhraj Prajapat

Hello does this also have a ticket system in this script ?

Hello does this also have a ticket system in this script ?

Hi, I’ve replied to your support questions. Please reply us back if you need any further assistance.

please check your support i have replied to you, thank you

faster reply will be appreciated

Hi, no chat box loads and get this error

Uncaught TypeError: Cannot read property ‘appendChild’ of null at chatbull-init.js:77

Also the login box does not render correctly please respond.

Hi, Could you please raise a support ticket for this?

HI, is there any feature to forward the chat transcript to an email and is it possible to customize the script for own needs?

kherkiee

kherkiee Purchased

how can i update the chatbull app or is there anyway i can automatically update my chatbull in the server?

how can i update the software app?

Update instructions are given in the .TXT files inside the zip file you download from CodeCanyon.net

The filename is: upgrade-to-pro-instructions.txt is the file name. This one will work for both upgrading from lite to pro or updating the pro to the latest version.

Let me know please if you have any query.

kherkiee

kherkiee Purchased

I installed the livechat to my kherkroldan.com/livechat

1. I successfully installed the livechat however the button says ” we are offline”. I’ve already installed the desktop and android app but it still says offline. how can I make that online automatically?here’s the screenshot http://prntscr.com/iew7fz

2. how can I make my livechat the same to this style? please check this screenshot: http://prntscr.com/iew7lr I tried the bubbles boom but I guess its incorrect.

3. can i install the same widget code to a different domain?

4. Do i still require to install the WordPress plugin if i already added the chatbox widget code in the footer.php? here’s the screenshot where I place the widget code http://prntscr.com/i9s9fp

Hi,

Kindly raise a support request at: https://codecanyon.net/item/support-chat-php-live-chat-with-desktop-and-mobile-app/15044181/support

and our support team will respond from there.

Regards
Pukhraj

DXPRO

DXPRO Purchased

I am not able to complete the installation because the script does not complete the second step of the installation process! http://prntscr.com/ih63l5

Hi,

Kindly raise a support request at: https://codecanyon.net/item/support-chat-php-live-chat-with-desktop-and-mobile-app/15044181/support

and our support team will respond from there.

Regards Pukhraj

Hello, in this system I can sell signatures to other sites like JivoChat for example? Will I have the APK android project to customize too? Thank you.

Hi,

Thanks for reaching us here!

Chatbull is not a SAAS based system right now. So, you will need to customize it to work like JivoChat. Also, you will need extended license for that.

Regarding APK, if you are talking about source code, for that the extended license is required.

Let me know please if you have any further query.

Kind Regards
Team G-axon

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