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30 comments found.

Hi, I’ve just bought your plugin but not work. When I have to save with “Create” button WP has told me: “The changes might not be saved”.

Any idea?

Can you email your site url and admin details on and we will have a look. Thanks!

Hi, just bought the plugin.

2 problems found when i test this on localhost:

1- when adding new bar the first time, the options in the panel look ok just like the help PDF said. After I saved it and back. Now the panel have text, no more nice color icons!

2. Chose the option to display the Superbar I just saved to the front page. When I go to front page, it displays:

fatal error Call to undefined function on mysql_real_escape_string () in … OUTPUT.PHP line 249


Can you please confirm the php version you have installed on your local system as it seems there is a php functions deprecated on your installed version. Also if possible please setup the plugin on a url and provide us admin details, we will look into the issue and resolve it.

You can mail us directly at



The bar is not displaying on my website.

Purchase code:c11e98ad-f2bb-4038-b3ac-c6be66f7804a

Hi Scott,

Can you please email us the site url and admin details at , we will surely take a look.


Okay just sent it over. Thank you

Hello, I’ve got pre-sale question: can I show on a bar countdown timer and custom message at the same time?


Yes its very much possible to have custom message and countdown timer at same time. Superbar has options to show message in one column and countdown in second column or you can have a message below countdown time as well. Output will be like

Let us know if you have any other query.


Hi There I bought superbar I’m just using woffice theme and slide revolution when enable the plugin the header change the height and when use the countdown I don’t see the time but N/A. Thanks


There might be an issue with upload limit, this article will help you to increase upload limit

We can check the issue on site if you can provide the site admin details. Mail us on


Hi we have 64m Upload size I don’t think that is the problem, we have intranet site can we set up a remote sessione by teamviewer or other remote control app?

Can you please email us at, with site url and admin details, We will take a look.



jensende Purchased


We bought and installed the plugin but it breaks our site :(

Please help

Kind regards Jens

Hi Jens,

Can you please send us the site url and admin details at, we would be happy to help you.


Hi, there!

I just purchased your plugin and it said it cannot be activated due to a fatal error.

This is what it said:

Fatal error: Cannot redeclare social_icons() (previously declared in /home/asmitty/ in /home/asmitty/ on line 220

Is there something I can do to get around this? Any help would be much appreciated!

Thanks so much, Amy

Purchase Code: d34c2e3b-e7d5-4fec-a5d6-a24cf9defd29 – 28 Apr 2017 REGULAR LICENSE


Can you please email us the site url and admin details at


prajn Purchased

Hi, my superbar doesn’t appear. I use latest Wordpress and DIVI theme. It’s show in dashboard in preview but not on frontend, on website.


If you want to show superbar on home page you need to enable it to show on front page with option showing in screenshot, to show superbar on specific page use the option showing

If you have done it but superbar is not showing then there might be a conflict issue with theme. to resolve it we will need your site admin login details.

Please provide us site admin login details and ftp details at, we will check and resolve the issue.


Hey there! I just purchased this plugin and it seems to be messing up my website. When it’s active, it appears briefly at the bottom…then dissappears when the site fully loads.

In addition, it’s always visible on the membership site login page (which I don’t want it to be) and moves my login fields into wonky positions.

I’m thinking this plugin is not playing nice with my mandatory site plugins. Is there a way I can get a refund on it? Thanks!


Can you please send us the site url and admin details at, we will help you set it up.

Thanks and have a lovely day.

Hello! We bought your plugin SuperBar. When we activate it in wordpress and create one, what happens is that your plugin turn off our Revolution slider somehow. It displays this message: Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can: 1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true. 2. Find the double jquery.js include and remove it.

I tried to fix it using this method but didnt work!

And the other thing is that we want superbar to displays before header.. now it display over our header (it depends how much height we set).


Thanks for the purchase, can you please send the site url and admin details at and we would be more than happy to help you.