You’re welcome, thanks for the great feedback, it is highly appreciated!

Hi there,

Thank you for your inquiry, our devs team suggested below

Edit sls-wp-xml.php

1. go to near line 24

Before

$query=$wpdb->get_results("SELECT * FROM ".SLS_WP_TABLE." WHERE sls_wp_is_published!=0", ARRAY_A);

After

$query=$wpdb->get_results("SELECT * FROM ".SLS_WP_TABLE." WHERE sls_wp_is_published!=0 ORDER BY sls_wp_logo ASC", ARRAY_A);

2. go to near line 33

Before

// Xml nodes 
  echo '<logo>';
  echo '<name>' . slsParseToXML($row['sls_wp_logo']) . '</name>';
  echo '<id>'  .slsParseToXML($row['sls_pos']).'</id>';

After

$i=0;
foreach ($query as $row){
  // Xml nodes
  echo '<logo>';
  echo '<name>' . slsParseToXML($row['sls_wp_logo']) . '</name>';
  echo '<id>'  .$i++.'</id>'; 

Hi there,

Thank you for your inquiry, you can refer to this knowledge base article on how to publish shortcode using Visual Composer, WP Bakery and similar builders – http://superstorefinder.net/support/knowledgebase/add-shortcode-wp-bakery-builder-visual-composer/

Hi there,

Thank you for your inquiry, at the moment, a logo can only have one category in the off-the-shelf plugin. This feature will be added in the future development roadmap.

hello, when will you do that implementation?

Hi there,

We do not have specific timeline for this as our devs team is currently in tight schedule releasing product updates as well as customization. You can follow us as well as keep an eye on the patch notes here.

I definitely could request for a refund, but I won’t do this time as I intended that I made sure you aware of how you are handling your customer base and make the right decisions. Be up front and try to support them. Again, I am sure if the current developer saw my comment, he will accomplish this on the fly as he had replied some easy CSS workarounds. It’s about taking the time and read carefully any request.

We are escalating this to Envato directly, you cannot force us to do what you want. This is not your product and you do not have the rights to do this. We hope Envato will take further actions against you.

You are taking the wrong way here. All I am saying is that you gave me the runaround and didn’t provide the support needed. Again you already apologized which I accepted. I like transparency. I fixed my issue here. Done. We have the right as a consumer to speak out about a product, same as you, you can say whatever you want. Too bad that you don’t like that. I would be more than happy to talk to them. We have all the communications here logged.

Hi there,

This looks like a special requirement, if you wish to have this layout, you can request our devs team to perform customization on the add-on via the contact form here https://codecanyon.net/user/highwarden

Excellent. Thank you for your amazing support. I’ll go ahead and submit a ticket.

Just sent you a reply.

Thanks for your suggestion, we’ve forwarded to our devs team on your feedback, they might include font awesome options as well in the future updates.

Thanks. I am checking the logos and it looks like you are defaulting the logo names to logo 1, logo 2 , logo 3 and so on. Why not use their logo name. This is good for SEO. See image. http://prntscr.com/nyjzqu Also some people have claimed if they have more than 25 logos, they don’t show all of them unless they click on one of the logos and the rest start to appear. Have you encountered that? You might want to do a test to confirm. You only less than 20 logos so it’s hard to test.

Hi there,

Thanks for your feedback, we’ve forwarded your valuable feedback to our devs team.

Hi there,

Thank you for your inquiry, let me answer your queries as below

1. Yes, it supports WP 5.1.2

2. The logos plugin has progressive loading feature, which will load logos all in one page, however if you wish to have multiple pages for logos, you can request our devs team to perform customization via the contact form here https://codecanyon.net/user/highwarden

Based on Codecanyon support policy here, the off-the-shelf product features come as it is as per item description and live preview page, customization is not part of the support scope, however can be requested to our devs team via the contact form here if needed.

3. The demo is using Bridge WP theme. Most WP themes are supported.

4. The plugin should be able to support a large number of logos, depending on your database, storage and performance on your server.

Hi there,

Thank you for your inquiry, it could be conflict with WP theme or other plugin, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look

1) url of logo page
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access

Hi there,

Yes, you can hide the categories for the Metro style using CSS override code below.

sls-category-list{
display: none !important;
}

For more info about CSS override, you can refer to this knowledge base article here.

You should be able to post shortcode in custom post.

Hi there,

Yes, you can use the shortcode to show a specific category at a page, more details available at the Quick start page.

[SUPER-LOGO-SHOWCASE CAT=Drinks]

At the same time you can use the url parameter to point to a specific category as, for example as below.

Wow !! Why isn’t this making hundreds of sales ? This looks good. I’m very tempted. Is this light ? Does it load any unnecessary Google fonts ?

That’s wonderful, yes you can choose Google fonts from admin settings page.

Thank! I really like your plugin; I will buy it soon. There is another question about the possibility of separating sorting into two lists by categories. For example, one list – the categories of letters of the Latin alphabet, and the other – the letters of the national alphabet. Hope you can help with this after purchase; It will be interesting to many.

You’re welcome, if you have a special request, you can request our devs team via the contact form here.

Based on Codecanyon support policy here, the off-the-shelf product features come as it is as per item description and live preview page, customization is not part of the support scope, however can be requested to our devs team via the contact form here if needed.

Thank you so much!

Hi there,

Thank you for your inquiry, yes you can set the grayscale option from admin settings page, more details available in this knowledge base article here http://superstorefinder.net/support/knowledgebase/logo-grayscale-option/

Hi there,

Yes, you can disable the categories from admin settings page, more details available in this knowledge base article here http://superstorefinder.net/support/knowledgebase/how-do-i-remove-both-category-and-result-box/

Hi there,

Thank you for your inquiry, we’re able to view both url above and they seem to load fine. If you’re facing issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden so that our tech team will be able to assist you.

1) url of page with issue 2) link to screenshot of issue 3) temporary WP admin 4) temporary FTP access

Hi there,

Thank you for your inquiry, can you provide below details via the contact form here https://codecanyon.net/user/highwarden and our technical team will be able to assist you

1) url of logo page 2) temporary FTP access 3) temporary WP admin access 4) detailed of the issue / link to screenshot of the issue

Hi there,

Thank you for your inquiry, each logo can only support a single category. We will add multiple categories feature at backend and frontend in the near future.

Thank you for the great feedback, really appreciate it!

Hi there,

Thank you for your inquiry, yes this is doable by linking it to a url with parameters, here’s example of url of the demo site to show only Food & Beverages category