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580 comments found.

So I bought this plugin a few days ago and already I have encountered two errors.

Error 1: supercarousel/includes/supercarsousel.widget.php:33 Caused an error when creating a new carousel using the widget, $instance was being checked to see if it actually contained anything.

Error 2: A script in the footer with the following line: var scarousel872975 = jQuery(”#supercarousel872975”).supercarousel(opt); Caused a “Uncaught TypeError: jQuery(...).supercarousel is not a function” error.

Now these errors were easy to fix but before I ask for my money back and can someone tell me why my version of this plugin was so full of bugs?

Can I get one without these glaring errors?

Hello,

This also could be the theme or any other plugin issue. Like jQuery included multiple times or in the footer.

Please send us the wp-admin details at ntcomp.themeforest@gmail.com explaining the issue.

Thanks!!

Dear Team,

Currently we are facing one issue with uploading the latest package. When we are trying to upload the file it rejects from our control panel. Its shows below

” The file you uploaded, supercarousel.zip, contains a virus so the upload was canceled: Win.Trojan.Toa-5366575-0 FOUND “

Please do the needful things.

Hello,

That might be infected after you have downloaded.

Please re-download and try. If you still face the same issue, send us the login details. We’ll install.

Thanks!!

Hello nnt

From your plugin example it shows this carousel can go full screen. I have a drag and drop theme, but I cannot seem to make the carousel full screen. It shows up only half way on the page. Can you help?

Thanks

Josh.

Hello,

Please share the example URL.

Thanks!!

Hello

Pre-purchase question.

I built a couple of VC Rows and added VC elements to these rows on my News7 paper theme.

Could I ask you to please take a look at my site I am building. http://lastminutecruises.website/

Please scroll down and you will see 2 row block layouts

http://prnt.sc/drktwi http://prnt.sc/drku4f Is it possible to create a carousel type slider’s using a Preset something on the lines of this slider example with your Row Elements Carousel VC plugin? http://lastminutecheapestcarrentals.site/test-with-slider/

Please let me know asap.

Thank you

Ken

Hello,

Please check our demo link. Whatever is possible with our carousel is shown on the demo.

Thanks!!

Hello nnt

I bought your carousel on the 2 Jan. I am trying to use it in my Make Plus theme, which is a drag and drop layout builder. I have put the shortcode in a 1 column page and want the carousel to be full screen width, but it just remain very small in the center of the page. I have tried change I have made each image 266px X 400px and there is 20 images in the super gallery, but are coming up as small thumbnails in the carousel. I have attached a screen shot of how the carousel looks on home page, the super Carousel and media settings and page-layout in wordpress.

Please can you help?

I am trying to replicate is kind of gallery on my pages http://mairamartins.com/gallery/elizabeth-david/

Thanks

Joshua Akin

www.joshuaakin.com

Hello,

Our carousel has no specific width, it depends on the container element’s width. So if you put the shortcode inside full width element, the carousel will be full width. You theme must support full width elements.

In the example site, there are 3 items visible at time, center element is fully visible, first and last elements are partially visible.

In the configuration you have entered 8 in the visible box and uploaded 266px width images and selected thumbnail as image size.

To display like the example site please do the followings.

Set visible 3 and image size to large or full. And put the shortcode in side full width wrapper element.

If you have difficulties, please send the wp-admin details we’ll set up.

Thanks!!

Hi, just playing around with this plugin on a divi theme and I’m wondering about the grey overlay. In carousel mode it greys out all but the first image unless you use the arrows to navigate through the images. Is it possible to completely remove the grey overlay? I can’t figure out how to.

Thank you! So far I’m really liking this plug in.

Hello,

This seems like some css conflict, please send us the wp-admin details at ntcomp.themeforest[@]gmail.com explaining the issue. We’ll provide necessary CSS fix.

Thanks!!

How do I get Super Carousel pulling from a media folder or images folder? I am working on alncup.com (you can see the carousel on the home page) – I haven’t been able to configure it to show a SET of images.

Hello,

Please follow the below steps.

To create an image carousel goto Super Image=>Add New. Name your image carousel for your referece.

Click on “Select or Upload Images” button. You can upload images or select already uploaded images from library.

Use CTRL or SHIFT key to select multiple image. Click on “Select Images” button once you select desired images.

Now you can see the selected images listed in the “Super Images Slides” box.

To sort the slides click on the images and drag to desired position.

If you want to open light box when image is clicked, just enter the lightbox URL into the lightbox text box or select the image by clicking on “Image” button.

If you want to link the image to an URL, just enter the URL into the “Link URL” text box and select the “Target” if required.

In case you want image caption to you images, just enter the caption into the “Caption” textarea and click on “Publish” button.

Now goto Super Carousel=>Add New, you can see the image carousel name is listed under “Carousel Source” dropdown in form of Image-[Image Carousel Name]. Select the desired image carouse from “Carousel Source”.

Click on “Publish” and goto Super Carousel=>Super Carousel, copy the short code. Now your image carousel is ready, you can paste the shortcode anywhere in any post or page.

If you still find difficulties, please send us the wp-admin details at ntcomp.themeforest[@]gmail.com requesting a setup. We’ll setup the carousel for you.

Thanks!!

Thank you !

Welcome!!

Hello

Pre-purchase question.

I would like to use the image carousels particularly the Focus Center Image or the Continuous Scroll option however I was wondering if I could remove transparent black overlay/text.

Then instead of the black overlay/text, I would like to include text under the image, simple header copy and a price.

I see on the “content carousels” section you have two options that have the text below the image, which I would like to use with the Focus Center Image or the Continuous Scroll option? (blog template and team template without social share links if possible)

Thanks, Matt

Hello,

Yes, that’s possible, will need some customizations.

Please send the customization request at ntcomp.themeforest[@]gmail.com with the wp-admin details and purchase code.

Thanks!!

Hi, I’ve just bought this item and tried to install it on my wordpress site. I got the following error:

Installing Plugin from uploaded file: codecanyon-4505016-super-carousel-responsive-wordpress-plugin.zip Unpacking the package… Installing the plugin… The package could not be installed. No valid plugins were found. Plugin install failed.

Please help…

Hello,

It seems like you tried to upload the downloaded directly. Please follow the below steps.

Unzip the downloaded. Go inside the directory and upload the supercarousel directory through FTP or zip and install through plugin installer.

Also we have the installable version available on Codecanyon.

If you still have issue, please send us the wp-admin details at ntcomp.themeforest[@]gmail.com requesting the installation with purchase code.

Thanks!!

Is it possible to center an image in the carousel with the images on either side of it only showing half of each image? I can center it when I set to 3 images visible but the height is too small because it shows 3 full images. I need to be able to set the height but also center the image. How can this be done?

Hello,

No both visible and height can not be set together. As that breaks the aspect ratio.

Thanks!!

nnt

nnt Author

Hello,

No, Super Carousel is an image and post carousel. That supports custom post types.

Thanks!!

nnt

nnt Author

Hello,

Super Carousel is not used on that page.

Thanks!!

Hi there. I’m hoping to get a refund for the super carousel. I’ve decided to go with The Grid instead. I just like the interface better and it’s much more intuitive.

nnt

nnt Author

Hello,

Sorry, refund wont be possible under this criteria. If you have any functional issue, please write us at ntcomp.themeforest[@]gmail.com explaining the issue.

Thanks!!

HI,

I have purchased this plugin, is there any option to have thumbnail navigation?

Many thanks, Sarah

nnt

nnt Author

Hello,

This carousel has only arrow, dot and touch swipe navigation.

Thanks!!

hmg29

hmg29 Purchased

Do you have any idea to improve the performance for the plugin?

nnt

nnt Author

Hello,

Can you please be more specific? Performance in terms of what?

If you are facing any issue please write us at ntcomp.themeforest[@]gmail.com

Thanks!!

This comment is currently being reviewed.

nnt

nnt Author

Hello,

Please write us at ntcomp.themeforest[@]gmail.com and never post your password on comments.

Thanks!!

ulumi

ulumi Purchased

Where is the COMPLETE documentation? the supplied documentation covers only the basics…

nnt

nnt Author

Hello,

Documentation is included with the package. Few recently added features are not documented. We’ll document and release that soon.

Thanks!!

ulumi

ulumi Purchased

Im using custom post types with specific categories assigned. also have acf to define the click url destination… looking for infos about the “Slide Click” function name setting.

nnt

nnt Author

Hello,

Slide Click field defines any javascript function to be called on click.

Please write us at ntcomp.themeforest[@]gmail.com if you need any assistance in setup the carousel or any issue.

Thanks!!

urkazan16

urkazan16 Purchased

Good afternoon! Will there be a plug-in optimization and new features. 1. Image loading when clicking. (For fast loading picture on the website). And the images in the gallery are loaded all together and the site is loaded for a long time. 2. Automatically add links to galleries. (To quickly add images). Thank you.

nnt

nnt Author

Hello,

Yes, we already have noted lazy loading and auto link features. We are working on other major features now. That will take couple of months.

Thanks!!

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