nnt

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623 comments found.

Okay. I found where you listed the link to the download page. I installed the plugin. Nothing works. I hit the template choice link and there are no templates. I saw a page on codecanyon that shows to go to tools to upload the template files from my computer. How would they get on my computer? I Iooked into the installable zip and there is no template file there. I put two images in the image section and was unhappy to see them squashed down to a square. When I try to call them into the new slider it says there are no images. If I ever get the images to show up, how to I make them show up in their original portrait proportions? I have used many slider apps with no problem. This one has me totally lost. Thanks

How do I uninstall

nnt

nnt Author

Hello,

Sorry for the inconvenience caused.

We already have replied to the uninstallation process query.

That’s simple, please navigate to Plugins => Installed Plugins. Simply click on deactivate and then delete. And the plugin will be uninstalled.

If you want to create an image carousel please create the image source in Super Images and then create the carousel.

JSON template files are included when you click on download all files and documentation. In the installable version, it will download only the installable plugin.

There are predefined images sizes in WordPress, please change the image size to full or large so it wont squashed the images to square and will maintain the original proportions.

If you have any query with the installation or importing templates or how to create the image carousel please write us at support [@]supercarousel.com explaining your query with wp-admin login details and purchase code.

We’ll help you to setup.

Thanks!!

What is the uninstall process.

nnt

nnt Author

Hello,

That’s simple, please navigate to Plugins => Installed Plugins. Simply click on deactivate and then delete. And the plugin will be uninstalled.

Thanks!!

sktully

sktully Purchased

Hello. Unfortunately your support website does not authenticate my Envato purchase code, so I will need to ask the question here.

I am using content sliders – but the Paragraphs are not working. Instead of showing 3 separate paragraphs – the carousel groups all 3 paragraphs into one section. How do I make the line breaks work? The paragraphs do display properly in the draft itself – just not when live.

Also – how do I change the order of the slides?

Thanks!

sktully

sktully Purchased

Hi -

Great! Thanks for the advice on the caching.

I am still unable to order the slides – could you tell me how using that feature you were implementing?

Thanks again!

nnt

nnt Author

Hello,

We have updated the carousel on your site, now you can apply menu order to the slides.

Thanks!!

sktully

sktully Purchased

Awesome! I see that option now. I think I am set. Thanks again for all the help!

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