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Discussion on Super Carousel - Responsive Wordpress Plugin

nnt

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693 comments found.

I had bought the plugin on 17 Apr 2016 but i havent installed yet

Now i want to install it but when the code doesnt work.

I hope you can help me

Thank you very much!!

nnt

nnt Author

Hello,

We have replied to your email.

Thanks!!

Hi there,

I just purchased the plugin, when I entered the code to buy it said it is invalid. I hope you can help me.

Thank you

nnt

nnt Author

Hello,

Please write at support[@]supercarousel.com with wp-admin login and purchase code.

Thanks!!

Hi! I have an older version (2.8) running perfectly on my site (love this carousel)! I want to update it to 3.4. How can I install it if it’s already in my plugins? I did get the “folder already exists” when I tried to. Really don’t want to lose what I already created. Thank you so much!! :) ~Kitty

nnt

nnt Author

Hello,

Re-configuration will be required to update from 2.x to 3.x.

The old plugin has to be removed and 3.x has to be installed. And the carousel has to be re-created.

If you need help with that please write us at support[@]supercarousel.com requesting an upgrade with wp-admin login and purchase code.

Thanks!!

Thanks! I will do that. :)

Hi there

Do you have an option to integrate an instagram feed – I could only see flickr on the demo site.

Thanks so much :)

nnt

nnt Author

Hello,

Yes, we are planning to integrate that. But can not give any approx date.

You will receive the update once we integrate that.

Thanks!!

Hello, how does it work to update the plugin? I have bought and downloaded version 3.4.0 and want to update to 3.4.1. When trying to update on the wp-admin page the update failes? Do I need to download the update – and if so, where? (My site is hosted on wordpress.com version 4.9.8.)

Thanks in advance for you help.

nnt

nnt Author

Hello,

To update you will need to validate the plugin. To validate please enter the purchase code on the Super Carousel Settings page and press enter.

If there are issues, please write us at support[@]supercarousel.com with purchase code.

Thanks!!

Thanks for the replay and help. Now it worked fine.

We just purchased this plugin, followed your directions for setting up a slider, plugged the short code in a new page, and we get a blank page. The slider doesn’t show up. We disabled every plugin and set it back to wordpress basic, still nothing. No errors are popping up on the page when we inspect it via the browser.

We repeated setting up a new item, same results.

We can’t enter the purchase code, as it does nothing when we hit save. It is a bit shady that we purchased the plugin today, 8/21/18 and the last update was on 8/01/2018 and once installed today, it advised us of an update that we can’t do. You would think, that you are making the latest version available to those who purchase it. But, we are required to email you, to let you know that your code is not working.

This plugin has wasted over an hour of our time.

So advise on what to do…

Hello,

Please send us the wp-admin details at support[@]supercarousel.com with purchase code explaining the issue.

The issue you are raising is unusual. We would like to debug and resolve.

Thanks!!

I’ve sent an email, unfortunately the the shortcode doesnt work

nnt

nnt Author

Hello,

Issue resolved and we have replied to your email.

Thanks!!

I just purchased and when I paste in my purchase code and hit enter, it says Invalid Purchase Code.

nnt

nnt Author

Hello,

Please write us at support[@]supercarousel.com with the purchase code.

Thanks!!

I have added images and followed the instructions in your documentation but the images do not appear when I add the shortcode to a page. If I add a button, I can see it, but the images don’t appear. What am I doing wrong?

nnt

nnt Author

Hello,

Please write us at support[@]supercarousel.com with the purchase code.

Thanks!!

I just bought the plugin but the image carousel is not showing the images on my website. I see the titles and all the other effects except for the images. I even followed the video on Youtube but to no avail. http://2018oh.openheavenstoronto.com/

Please help

nnt

nnt Author

Hello,

Please write us at support[@]supercarousel.com

Thanks!!

has something happened with this plugin over night? as of this morning I cannot log into the back end of the website , apparently because of the plugin

Fatal error: Cannot use object of type WP_Error as array in /homepages/11/d447475637/htdocs/Parismagazine/wordpress/wp-content/plugins/supercarousel/admin/class-supercarousel-admin.php on line 222

For anyone having this over night issue here is how i accessed the backend again. Go to your files via your host (in my case 1a1 as i couldnt get through wp-admin) locate the plugin and rename the folder so it no longer exists. It’s not ideal but gives access to the website admin area

nnt

nnt Author

Hello,

We had some network issue, the error might have cause by an update or auto update.

The plugin should work fine now. Please write us at support[@]supercarousel.com if you still have issues.

Thanks!!

Also happens since this morning (all versions). i have 3 licences and in all my sites admin is broken… Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /var/www/html/wp-content/plugins/supercarousel/admin/class-supercarousel-admin.php:222 Stack trace: #0 /var/www/html/wp-includes/class-wp-hook.php(288): SuperCarousel_Admin->site_transient_update_plugins(Object(stdClass)) #1 /var/www/html/wp-includes/plugin.php(203): WP_Hook->apply_filters(Object(stdClass), Array) #2 /var/www/html/wp-includes/option.php(1718): apply_filters(‘site_transient_…’, Object(stdClass), ‘update_plugins’) #3 /var/www/html/wp-includes/update.php(598): get_site_transient(‘update_plugins’) #4 /var/www/html/wp-admin/menu.php(32): wp_get_update_data() #5 /var/www/html/wp-admin/admin.php(140): require(’/var/www/html/w…’) #6 /var/www/html/wp-admin/index.php(10): require_once(’/var/www/html/w…’) #7 {main} thrown in /var/www/html/wp-content/plugins/supercarousel/admin/class-supercarousel-admin.php on line 222

nnt

nnt Author

Hello,

We had some network issue, the error might have cause by an update or auto update.

The plugin should work fine now. Please write us at support[@]supercarousel.com if you still have issues.

Thanks!!

Hey. I can’t find how the feed works.

and one more question. whether the feed can horizontally give 240 pixels

nnt

nnt Author

Hello,

Please write us at support[@]supercarousel.com with the purchase code.

Thanks!!

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