FantasticPlugins

FantasticPlugins supports this item

Supported

56 comments found.

Hi, how do you set up default membership for account signup. We are using woocommerce signup but the users are not having the default memberships.

Hi,

Default Membership Plan can be configured in SUMO Memberships -> Settings -> General -> Default Membership Plans. Please contact our support at http://fantasticplugins.com/support by opening a ticket if you need any help.

Thanks.

Hi,

I like this plugin and intrested to buy this, before buying this plugin I want to confirm below point.

1, Is this plugin compatible with your plugin for reward/reffral points? 2, is it also possible to joine user automaticly in a membership after having required reffral points?

Hi,

I like this plugin and intrested to buy this, before buying this plugin I want to confirm below point.

1, Is this plugin compatible with your plugin for reward/reffral points? 2, is it also possible to joine user automaticly in a membership after having required reffral points?

Hi,

1. Yes SUMO Memberships is compatible with SUMO Reward Points.

2. This feature is not available.

Thanks.

Will this plugin allow me to charge the first payment for a subscription immediately and then charge the next recurring payment on a specific day of a specific month after a specific period of time? And to be even more complex, can that first payment apply to the first recurring payment on the schedule?

Example: I have a quarterly subscription box service, boxes ship on 1/15, 4/15, 7/15, 10/15. I’d like my recurring schedule to charge customers 5 days prior to shipment, so on 1/10, 4/10, 7/10, 10/10 (those dates will never change and are not based on when a subscriber signs up).

So if a customer were to purchase on 8/25, their first payment would be taken immediately and would “apply” to the 10/10 payment (ensuring they don’t get charged on 10/10), and then receive their box on 10/15, then charged again on 1/10.

Is this possible?

Hi,

SUMO Subscriptions supports Synchronization feature. Using this feature all users can be charged for renewals on a particular day and month.

Thanks.

Can the membership be based on email ? If somone with the email @hp.com regiteres he is automatically added to specified membership tier.

Hi,

This option is not available. Please contact our support at http://fantasticplugins.com/support by opening a ticket with more details so that we can check the feasibility.

Thanks.

Hi,

I am trying to create url restrictions but am not able to save, i click on save changes but the same is not happening.

Additionally am not able to edit a product, which members will only have access to it for a specific period of time.

The options for this aren’t available, after i edit the product

Hi,

Please contact our support at http://fantasticplugins.com/support by opening a ticket with more details. Our support will check and get back to you.

Thanks.

Sent a ticket, please have the same addressed urgently, thank you

Hi,

Our Support will check and reply to your ticket.

Thanks.

Hello, I have a pre-purchase question.

My client is selling retails products to the public but wants to add a Members login so that the Members see a different price and discount on the Products. I will be using WooCommerce for my store. Is this possible to do with your plugin?

Thank you for your assistance. Michael

Please ignore this as I have posted a updated question on your “SUMO Dynamic Pricing Discounts – WooCommerce Discount System” feed, thanks.

Hi,

We have replied to your other comment. Please check it out.

Thanks.

i need something that will let users access the entire site, but wont let them into the product page unless they are logged in. So they can see the product listing but cant access it until they are logged in. will this help?

Hi,

This feature is not available.

Thanks.

Hi

I need the ability to integrate another Payment Gateway inparticular this – http://www.securetrading.com/

Is this possible? They have an API doc.

Many Thanks

FPAddons

FPAddons Author Team

Hi,

Any Woocommerce supported payment gateway can be used for making manual subscription renewals when used with SUMO Subscriptions.

Thanks.

We might consider using this system to replace an old, dated system for meberships in a golf club. Both to sell new memberships, but also to invoice for the following yearly fees. Is that possible through this system along with the subscriptions plugin? What ways can you invoice? And can you keep track on who has paid and who has not so you can send reminders to those who’s invoices have lapsed?

FPAddons

FPAddons Author Team

Hi,

1. If you are referring to our subscription plugin SUMO Subscriptions, then both SUMO Subscriptions and SUMO Memberships are compatible with each other.

2. SUMO Subscriptions supports automatic subscription renewal and manual subscription renewal.

3. All the purchased membership plans will be listed in the Admin dashboard along with the current status of the membership plan.

Thanks.

Hi I want to create a closed membership group where only members that are invited by other members can sign up… is this possible?

Thanks

FPAddons

FPAddons Author Team

Hi,

This feature is not possible. Please feel free to contact our support by sending an email to support@fantasticplugins.com with more details so that we can look into it in future if it is feasible.

Thanks.

Hi There,

for a new Customer we are planning to sell Travel Guides which are represented as Single Woocommerce Products. The Product itself (the bought Information) is done by a simple Wordpress-Page. So it is a kind of virtual Product but instead of being Downloaded as a PDF we want to send the customer to a restricted Page – whose URL could not be copied or given to someone else.

For a user we are planning this kind of Workflow:

1. Customer buy a single Travel Guide Product via Woocommerce 2. After his Payment is done, the customer should receive a Mail with a link to either his Woo Account OR direct to his bought Travel-Guide. 3. Problem is, that each Guide is a simple WP-Page. So we need this Page to be hidden from those Customers who has not bought it. And we need the Page-Url to be encrypted so that it couldn´t be copied and send it away.   So my questions is, could this Workflow be done and automatized by your Product?

Thanks in advance,

Daniel 

FPAddons

FPAddons Author Team

Hi,

Using SUMO Memberships, you restrict pages for Non-Members who haven’t purchased any Membership Plans.

Thanks.

Beelzbob

Beelzbob Purchased

I have Sumo Subscriptions and SUMO Memberships together. Subscriptions work…I signed up for a subscription successfully, but Memberships does not work. I cant add a Member, nor can I see anything under My Memberships under the My Account page. I cant manually add aMember, because none are seen. Please help ASAP!!!

Beelzbob

Beelzbob Purchased

for the record, support@fantasticplugins.com doesn’t write back either.

We do email back but prefer the support system as it is more convenient for us and our buyers. Now that you have said you are unable to use the support system our support will email you.

Thanks.

It looks like our support emailed you along with the support ticket replies yesterday and have done it again today. Please check if the emails landed in your spam folder.

Thanks.

Beelzbob

Beelzbob Purchased

Support System on the Fantastic Plugins website does not work for me on 3 different browsers on 4 different computers. I have replies in there for issues that I cant even read.

Such a stupid way to deal with customers that paid for this plugin. Can’t you simply email? geez

1. Go to Downloads tab here in codecanyon and download the SUMO Memberships files again and you will get the latest version which is v3.0. Whenever you download the files here in codecanyon, you will always get the latest version. Kindly also check the description page to see the steps to upgrade to latest version.

2. It is hard to say without checking.

Yes you can email to our support at support@fantasticplugins.com the login and any info to reproduce the problem in your site. Also specify in the email whether it is a testing site and whether our support can test on the site. Please note our support will check and get back to you in another 15hrs (this is due to the time difference).

Our support will email you back but not sure why you didn’t receive the emails our support sent.

Thanks.

Beelzbob

Beelzbob Purchased

Stop the presses! I found a link inside Envato that ended up working and its good to go.

I only wish I knew about this sooner, or was notified through Wordpress Plugins that an upgrade was needed and available, instead of wasting days and emails and messages to find out the hard way.

Thanks

Glad it is working for you. Please feel free to reach our support if you have any problem.

Thanks.

Can we grant access to a membership as part of a product purchase?

FPAddons

FPAddons Author Team

Hi,

Yes, it is possible as a part of product purchase. If you have any issue, Please contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

Hi, I have been evaluating the subscription and membership plugins.

Just a couple of quick questions:

1) Does this SUMO memberships plugin send any renewal reminder emails? Or is the subscription plugin needed to do this?

2) Is there documentation for developers with regards to filters/hooks for this plugin and the subscription plugin? I can’t seem to find anything. I want to get an idea of how customizable it is.

Thanks!

FPAddons

FPAddons Author Team

Hi,

1. As of now, you should have to use SUMO Subscriptions plugin to send renewal reminder emails to users. We make a note of it to do this process using SUMO Memberships plugin in future if feasible.

2. We have provided the information about filters/hooks for developers in SUMO Subscriptions documentation.

Please contact our support at http://fantasticplugins.com/support by opening a ticket if you need any information.

Thanks.

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