Code

Reviews for Subscriptio - WooCommerce Subscriptions

134 Reviews

It's been six months that I ask the correction of a bug !
They don't care about their customers.

for Bugs

Why it doesn't send an email when a product is purchased? It only send's when there are renewal orders. ???

RightPress

Author response

WooCommerce sends emails when a product is purchased out of the box, just make sure those emails are enabled. If you need any help from us, just get in touch via our support site at http://support.rightpress.net/.

Paul

for Code Quality

No updates to this plugin since April 2017. Stripe and WooCommerce are both out of date by more than a year!

for Design Quality

Plugin gives a "Authorization token not set error", it hasn't been updated in nearly 1 year, and extended support costs $38.50. That expense to too much when compared to other more updated plugins that offer more features.

Every month the subscriptions cancelled. We were using Woocommerce and stripe as payment gateway and the clients received emails saying their subscription had been cancelled. Weren't able to get help to rectify it.

for Flexibility

This is what I was looking for. It is a great substitute of WC AutoShip if properly used. :)

for Bugs

The subscription portion works, however, it does not work with shipping plugins. I have a product that I'm shipping via fedex, which is a very common shipping company and this plugin enters the incorrect price on the subscriptions. I contacted customer support and they could not assist, nor do they have any recommendations for any shipping plugins that do work with their plugin. So this may be good for digital products, and flat rate or free shipping, but if you need live rate shipping this product does not work.

for Customer Support

Easy to use plugin with great payment gateway integration. Quick to respond to requests with the relevant information required.

for Bugs

Don't waist your time or money... Go to WooCommerce directly. This product never worked and after multiple support requests they offered a refund but never gave it?

RightPress

Author response

Hi there,

Thank you for your review but are you sure that you posted this for a correct CodeCanyon item?

I can't find any support queries related to username "ToleroWebsites" in our support system.

Please respond to this message so we can either fix any outstanding problems or refund you in full (which we always do in case there are issues that prevent clients from using our extensions).

Paul

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