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1466 comments found.

gplanet

gplanet Purchased

Hi we purchased it w extended support. We wonder if we can create a physical product and combine subscription with it?

Hi!

The most common setup is to create a variable product, where one variation is simple product with single payment, and another is subscription. That way it can be combined. You can also set any physical product to be a subscription, no limitations for that.

Kirill

gplanet

gplanet Purchased

no that is not working for us. We want to setup that if they buy physical product, customer then they get subscription product for certain price according which period they selected.

Hi!

Thank you for the explanation.

Well, in that case unfortunately it’s not available.

Kirill

Hello, i cant find any “Subscription” inside my Stripe Account after paying with CreditCard (sandbox) .. In WP Backend everything is fine!! ?

Hi!

That’s completely fine – all subscriptions are handled by plugin, and not created in Stripe. All charges on Stripe will be displayed as individual charges.

Kirill

HI! OK OK … Thanks! Let me ask you about that STRIPE is implementing some new European Payments now (https://stripe.com/docs/sources/sofort) and (https://stripe.com/docs/sources/sepa-debit). Are you implenting this payments also soon? Thanks again and all the best to u all!

Hi!

Thank you for bringing our attention to this, we will consider this for future versions.

Kirill

Hi – Is there any ability to edit subscriptions once the subscription has been ordered? I.e. if a user wanted to add an additional product to their subscription or maybe alter the variation (I’m using variations to determine the subscription length i.e. 1 month, 2 month, 3 month etc). If this is not available, is there a way I can do this manually via the database or something? I have developers that can understand complex instructions! If neither of these are possible, what would the cost be to get this custom built?

Hi!

Unfortunately in current version it is not yet available, but we have plans on implementing this in future, though we don’t offer custom services at the moment. If you’d like to implement this on your setup, we can help you with some advices – feel free to submit a support ticket to us.

Kirill

Hi, thanks for a great plugin! We would like to offer the customer the option to buy one-time simple product or select a drop-down to select the duration / interval for optional subscription. Same product.. customer has option to either buy one-time .. or choose a subscription: daily, weekly, or monthly (dropdown). Is any of this possible with your plugin? Thanks!

Hi!

2 – subscriptio.pot

3 – Yes, that’s right, and yes, it’ll work for regular payments as well.

Kirill

jameswwolf

jameswwolf Purchased

Great, thanks for your support

No problem, let us know if you need any other help.

Kirill

llermaly

llermaly Purchased

Hello, is it possible to set less than 1 day trials? , I’d like to give 1 hour or 15-30minutes trial. Regards

Hi!

No, unfortunately it’s not possible yet.

Kirill

llermaly

llermaly Purchased

Another one : I need to extend some functions using hooks, this is my flow in case you can help me :

Subscriptions are actually certificates that I have to grant and revoke

I was thinking on use subscriptio_membership_activate to grant and subscriptio_membership_deactivate to revoke but I’m not sure about how to use this hooks.

Are this hooks correct for my needs ? Could you please add an example ?, How can I handle many subscriptions for the same client/order?.

THANKS

llermaly

llermaly Purchased

If customer pays always in time account is never changing from “active” status rigth? so if old status = active and new status = canceled must revoke, and if new status is active must grant, im correct? Example please!!

Thank you for the explanation. Yes, “subscriptio_status_changed” would probably be the best here. Here’s the simple example:

add_filter('subscriptio_status_changed', 'subscriptio_status_check');

function subscriptio_status_check($subscription_id, $old_status, $new_status) {

    if ($old_status == 'active') {
        // do this
    }

    if ($new_status == 'overdue') {
        // do that
    }
}

Kirill

I’m clear now. One last thing. How can I rescue the $subscription object on any other page? (i.e downloads page). I created a new table in my db with certificates and I want to display it on downloads page but I need to access to user data to show it. I dont want to populate this new table with all subscription information or make many db queries if I can rescue the $subscription option. Do I need filters? which one ?

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