1551 comments found.
Hi! I have a quick presale question.
I’m working for a client who needs a subscription plugin in their website. I tried YITH Subscription and paid more than a hundred dollars but this plugin is not compatible with my theme or interfere with another plugins, I’m not sure. Anyway, my project needs to go forward and I think your plugin might do the trick. I just wouldn’t want to pay and throw my money away twice… Is it something possible to try it just to make sure it’s compatible? My theme is Bridge (by Qode). I don’t know how it would be possible, but I would really need to test it before.
Please, let me know if we can work something.
Thanks, Justine
Hi!
Thank you for your interest, but unfortunately we don’t have any trial version – only a demo site. Also we’re following Envato refund policy – please read it here for more information.
Kirill
A business question ….
I currently have Dynamic Pricing & Discounts installed and it works beautifully and a great value for my client. I also have WooCommerce Membership, Subscription, Smart Coupons and Table Rate Shipping from Automattic. Rumors are Automattic is no longer offering license renewals at half price. These plugins are great but license costs are somewhat prohibitive for my small business web clients. if we were to change to your plugins, how compatible is the functionality and how difficult is the conversion?
Seems like you may be getting a lot of this kind of activity in the near future.
Thanks in advance. Merv
Hi Merv,
Thank you for describing this situation. We try to maintain the compatibility with official WooCommerce plugins as much as possible, but unfortunately it’s not always possible to provide it in full, so most probably the amount of compatibility may depend on each individual setup.
Kirill
My customer tried to change her payment method in her account and was unable to add a new one. How can she change it? It would be great if we had access in the backend to that for them. Can you please add this option? Thanks
Hi!
It is possible to change the payment method when there’s current pending renewal order available – just need to click “pay” on it and continue to regular checkout process (process is needed for better security).
Kirill
Hello, I have presale question.
- Is it possible with you plugin to let the customer choose the duration of its subcription. For exemple, is it possible for them to choose to subscribe to the same product in order to be charged and delivered every 2 months, 3 months or more? -If I set free trial for 4 months and then the product is ready in 3 months. Is it possible to charge the subscriber before the 4th month? - Is it possible to bulk editing subscriptions? - Is it possible to bulk editing many products in order to add them subscriptions?
Thanks for you reply
Hi!
1 – Yes, you can create variable product and make each variation to be the subscription.
2 – It may be possible, if you manually change the payment due date, e.g. it’s set to be charged in the next month, and you set it to tomorrow. But usually the trial period is pre-defined.
3 – No, unfortunately bulk edition aren’t available.
Kirill
Thank you for your response
Sure, you’re welcome!
Kirill
Does this plugin integrate with the AffiliateWP plugin, https://affiliatewp.com ? I’m just trying to see if affiliates could receive an ongoing commission for subscriptions.
Hi!
Sorry, unfortunately we don’t have any information on compatibility with this plugin.
Kirill
Hi,
We would like to buy plugin , but seems we can create only on e plan for product , we want to make multiple plans like monthly , 3 months , 6 months so users will able to select duration from front end .
Is it possible ?
Hi!
Yes, it is possible – just create those as variations of one variable product.
Kirill
We are using wpml multi currency , so default currency working fine but in usd it’s not working fine.
I think this filter creating issue “wcml_raw_price_amount” if i am not using it and returning price than everything working fine.
Hi!
Thank you for reporting this – we will look into this issue and will try to provide a fix in our next update.
Kirill
HI , One more thing is plugin will auto charge from user paypal account or they can only pay through link which they got in email ? and which paypal plugin will work perfect with this plugin ?
can this be applied to WPMU
Hi!
Yes, there shouldn’t be any issues, as far as we know.
Kirill
It’s not possible to set the bundled product as a subscription product (right next to dropdown of product type (simple, variable, bundle)). Therefore the subscription can be purchased and is registered correctly, but the subscription’s price will be set to 0 (zero).
Or is this Subscriptio compatible with other product bundle plugins you would recommend to use?
Hi!
Unfortunately in the current version only supported product types are simple and variable, but we’ll do our best to improve this in future.
Kirill
hi, is possible change role with suscription?
Hi!
No, there’s no such feature out of the box, but you can do that with some custom code, e.g. check if user has a subscription with built-in function (Subscriptio_User::has_subscription()), and then assign user new role.
Kirill
Pre-sales: I would like to know if I can use this plugin for a laybye and Sale on Credit (and select the monthly repayment). It seems it can do it based on your online demo – but just wanted your assurance.
Also very important – is it possible to create an approval process? It’s simple: when the customer decided to checkout, we want his/her details as per normal, except when we select the payment gateway, we want something that is called “Submit for Approval” instead of pay with credit card and so on.
This is meant to be for a furniture store and they also sell mobile devices with data plans: so they need to allow the people to select the monthly subscriptions accordingly, and then on the cart items that requires monthly repayments, then an approval request must be created, and should they be approved, then the subscriptions should go through?
Thank you in advance.
Hi!
I’m not fully sure on how you’d like to set this up for Sale on Credit, but most probably that would be possible.
As for the approval process, you can use any offline payment gateway for that (like Bank Transfer or Cash on Delivery) – so subscription will be created after checkout, but you will need to change order status to actually start the subscription.
Kirill
Hello, I purchased this product, and am using the 2017 Wordpress theme and set recurring payments for per month with 1 in the textarea. So, this, to me, means that it should bill the customer every month, however, the timestamps don’t seem to be added properly, or grabbed properly from the database, and instead of charging the customer once per month, it is charging them every hour or so, many many times per day.
I haven’t gone live with this plugin yet because of this reason. Am testing this on localhost with TEST Mode enabled in Stripe Gateway. And it keeps charging the test customer over and over and over. I’m afraid to go live with this until I have this issue resolved on localhost. I am using the latest version of Subscriptio as I just bought it yesterday, but this has me scared out of my mind.
How to get it so that the recurring payment only occurs 1 time per month? Also, I have a setup fee included in the initial payment, and that works fine, but it still charges every couple hours, instead of once per month. Any ideas?
Hi!
I believe I already answered you in ticket – most probably you have debug mode enabled, which speeds up all the events (for testing purposes).
Kirill
Thanks, yes, that was the problem exactly. I must’ve changed this to true for testing to see what it did, and forgot to change it back. Thanks for catching that!
Sure, no problem, glad that it helped 
Kirill
