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We are using your plugin and i want below 3 things in customer my-account page.
1) Currently there is no option for the user to update their billing method—> we need an option for the client to update their payment method.
2) Have the option for the user to add a backup payment method that will automatically charge if the primary payment method fails.
3) Have the option to download a PDF version of their invoice
Let me know if we can do those changes in your plugin. Thanks.
pre sale question- can i use this subscription plugin with any extra product option plugin?
Hope you are well. So, since a couples of days, i sent you a mail via your portfolio here. Did you get it?
Hi, I’d like to know if this plugin works with cartflows please ? Thanks
Hey, Pre-Sale question,
Does your Subscription plugin allow for subscriptions to automatically detect when a product is out of stock, before renewing someone’s subscription?
Someone makes a subscription for Product A, Product B, and Product C
Halfway through until the renewal, Product A goes out of stock
Would your plugin be able to make sure that when the subscription renews it does not order Product A or something to a similar effect?
Is this plugin still supported?
Hi, this plugin looks great, but I have a pre sale question:
I would like to sell a subscription with (for example) a bottle of shampoo the first time it’s purchased. Then, the customer will get a new pouch of refill every month after that. Is that possible to do automatically?
I publish monthly print magazine in France. I have a couple of questions:
We sell 3 plans of subscriptions:
- 12 months plan
- 6 months plan
- 1 month plan
1) Do you support issue based model of subscription or only time-based?
2) Every month I need to send mailng list to postal company. Is it possible to do it in your system?
3) Can I get mailing list of particular issue?
which woocommerce version you support?
Our WooCommerce subscriptions plugin supports all WooCommerce versions from 3.5 to 7.1.
If you have any other questions, please let me know!
Membership plugin stopped working and i think soon this plugin will stop too. They are not responding or anythig. Hope everything is okay!
We had a backlog of support requests accumulated lately – sorry for a delay in getting back to you.
WooCommerce Membership has been discontinued (so that we can focus on other plugins) but we are providing limited support and fixing major bugs for a year. If you have any issue with this plugin, please let us know.
Subscriptio will continue to be developed and receive full support from us.
Fantastic job guys
how can I change the user role based on specific subscription plan, and after the subscription expires, the user returns to a default role? Is it possible by this plugin?
Currently no but we have plans to allow adding user roles and capabilities for subscribers. This will come in future versions of the plugin.
I have a pre-sale question
I have a book store physical and downloadable ones as well as magazine
I want to give my subscribers the following:
able to download all the magazines on the website for free
30 % discount on all the physical books
can I do that with this plugin
Thank you for your question!
Subscriptio can’t do this by itself, however, we also have a pricing/discounts plugin. These two could be integrated to allow discounts to be offered to subscribers only.
Is there a demo for these plugins together? I would like to test before buying the plugins.
No, I’m afraid we only have separate demos.
You can purchase them and we will issue a refund if they don’t work the way you want them to.
If you run into any issues, you can contact us via our support site https://support.rightpress.net/
Thank you for your time, but I do not buy any plugin before testing it.
You can access demos for both of them, we just don’t have everything combined into one demo site.
I have opened a support ticket since almost 3 weeks ago.. still no answer. I have still 4 months left for support, but what is the case if I don’t have any answers
We had a backlog of support tickets accumulated recently which is pretty much cleared now – you should have received a response by now or will receive one very soon. Sorry for the delay!
I opened a case to support, but still no answer. I cannot find any option for customer to upgrade its subscription ?! this is very important point
What is the process to handle such requirment ?
We had a backlog of support requests accumulated recently but had (almost) cleared it up. If you haven’t received a response from us so far, you will receive one very soon. Sorry for the delay!
Currently upgrades from the customer side are not supported for active subscriptions. This functionality will come in future versions of the plugin.
Hi, for the manual payments with trial, do i need to enter the card details before checkout? Can i checkout without enter card details eg. for 7 days free trial, and send a email notification with a “pay now” button to start the first payment before/on the end of 7 days trial?
If you use manual payments and cart total is zero, customer should be able to checkout without being asked for payment / cart details.
Hi, how do we deal with 3D Security. sometimes its creating subscription even though customers didn’t pass the 3D security. Which means card doesn’t get charged and then subscription automatically gets cancelled.
I supposed you are using WooCommerce Stripe payment gateway extension to handle payments? If that’s the case, this payment gateway extension handles 3D security verification.
If you believe it does not work as expected, please get in touch with us via our support site https://support.rightpress.net/ and we will take a look.
Hi there. I have a pre-sale question. Would your subscription plugin allow guest checkout for subscriptions products? By that I mean that if a client has an account with the email they want to purchase a subscription, they should be able to do so without logging in first.
Or it’s like WooCommerce Subscriptions where you need to log in first?
Subscription requires user account to be created during checkout if cart contains at least one subscription product. So if customer has an account already, they will need to login before they can complete checkout.
Could you advise what WC ‘points’ system this plugin is compatible with?
Subscriptio is not integrated with any WooCommerce points system, although I see no reason why they couldn’t be used alongside each other, provided you don’t need some advanced integration between the two.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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