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1386 comments found.

Hi!

If I already have Stripe enabled on my store. If I purchase this plugin, will I have to set up two Stripe gateways or can I just use the one I already have set up?

Hi!

Yes, you will probably need to copy your configuration to built-in gateway, but you don’t need to use both.

For more information please read the following article: Will my payment gateway work with Subscriptio?

Kirill

PreSales: Looked at the demo and your information, but cannot see if this is possible. I want to setup a product with 3 payments, then end it. Thus, like a layaway of sorts. I also do not want it to renew. So, 49.99 for 3 months. After 3 months, subscription/layaway is done. Thanks

Hi!

Sure, this can be setup easily with “Max length” option of a subscription product. In that case when expiration comes, the subscription just stops and no further renewals will happen.

Kirill

rplakas

rplakas Purchased

Anyone else getting getting Stripe payments failing the first time with Status 400 Invalid Source Object. In the POST body it looks like this: “source”: ””,

I am running version 2.3.5 with Stripe API 2017-01-27

Hi!

Please submit a support ticket to us, so we could check this directly on your setup (please include the temporary login credentials).

Kirill

Hi, i have 2 presales question: 1 – i want to use it for a phisic product shipping every month, can i manage it by this plug-in? like control to witch users the products already have been sent? 2 – can i use it with brazilian payment gateways? Thank you!

Hi!

1 – Depends on the payment gateway – if you use some offline method, then you will need to manually change every order’s status, which will control whether or not subscription proceeds.

2 – Please read this article – Will my payment gateway work with Subscriptio?

Kirill

wedge

wedge Purchased

Hello, I did the configuration paypal. and i did a payment test. And i see the payment in paypal like a direct payment and not like a subscription. Is there a better doc for automatic paypal payment ?

regards

Hi!

No worries – that’s normal behavior, as all subscriptions are created only on your site, no need to create them on PayPal, so all payments will appear as instant payments.

Kirill

Okay! so each renewal will do an automatic instant payment. I wasn’t use to this.

I use Subscriptio in combination with your WooCommerce membership plugin, and Stripe payment gateway, and overall I really love it. However, I just found a major issue that is a show-stopper for me, which I hope you can fix. I believe this worked in the past and may have been introduced with a recend update…

I just started offering a FREE 1-month trial for all new subscribers (customers). However, the Subscriptio does NOT allow new customers that are placing their first order to register for a FREE trial. The field for the credit card input is hidden, but they are allowed to complete the order which results in an ERROR 500 message, and a subscription with a “Pending” status to be created.

However, if they are an existing customer and already logged in, the subscription will allow them to input a credit card and complete the subscription with a FREE trial.

The purpose of a FREE trial is to gain NEW customers, and not being able to use that option on the new customers who are placing the order for the first time is a major issue.

Can you please look into this issue and advise if it will be fixed and if it did, in fact, work with a previous version - and if there is a way to revert to the old version if it works…

I have already paid for advertising for this new promotion and need the issue resolved ASAP!

Looking forward to hearing from you.

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