247 comments found.
Hi,
i just bought the Plugin. It is working so far! Our download link is connected with Mailchimp. Is it possible too send the downloadlink-Email after the user finished the double-opt-in E-Mail? At the moment the user get these E-Mails together at the same time (Download Link and Double-opt-in Newsletter).
Regards, Jonas Rüttgers
Hi. Unfortunately, there is no such feature.
I just bought the item Subscribe & Download – WordPress Plugin
Please support me install emailing.
Hi. Unfortunately, I didn’t catch exactly what you want to achieve. Please provide access to WP dashboard and explain what you mean.
I will send my website information to your email. What’s your email?
Please send it through this page: https://codecanyon.net/item/subscribe-download/2687305/support
Please check email and support, thanks
Opt-In Downloads supports translation?
Yes. It can be translated standard way.
Opt-In Downloads -Text can not be translated.
See image https://image.ibb.co/jiZ2qU/500.jpg
Thanks for info. I’ll check it and fix in next release.
Date Time it’s not correct. Record an extra hour of difference.
It uses your server time.
The hosting provider replied that it is properly configured, and said to add this to PHP.ini
date.timezone = "Europe/Lisbon"
The problem persists.
Yes, but your WP has different settings. 
You need configure timezone setting for your WP. Obviously, your WP configured to GMT.
What is the problem?
No problem. If something doesnt work, please extend support period (your support expired, unfortunately) and provide access to wp dashboard.
Hi, I have a pre-sale-question: 1. Is there any chance to create an individual form for subscribers, because I need some more information like the company name and phone number. 2. Can I send the user a link to my webpage with the download link instead of just sending the link? 3. Does your tool work with Visual Composer?
Thanks!
Hi. Unfortunately, there are no such features.
I have purchased your plugin and configured but when filling out the form the link to my email does not arrive
Please notice, plugins never send e-mails by themselves. They delegate this function to WordPress installation by using wp_mail() function. So, the WordPress is responsible for e-mail sending. If you don’t receive e-mails, it means that WordPress can’t send them. Why it may happen and what to do?
1. By default WordPress uses php mail() function. Probably your hosting provider blocks this function. Please contact their support and ask if they do that.
2. Some hosting providers don’t allow to send e-mails when sender e-mail address doesn’t belong to the same domain (where website installed) or doesn’t exists. So, please go to plugin’s Settings page and make sure that Sender E-mail address exists and belongs to domain, where website installed.
3. Also you can configure wp_mail() function to use any 3rd party SMTP server by using free plugins, that adjust wp_mail(): https://wordpress.org/plugins/search.php?q=wp_mail
