Support for Stories - Laravel Creative Multilingual Blog

Support for Stories - Laravel Creative Multilingual Blog

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5.00 (5 ratings) 5.00 stars
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botble supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

Important and Popular Questions

1 – For products that have free installation service, we just provide free installation service for hosting using Cpanel or Direct Admin. If you’re using VPS, you need to install Cpanel or Direct Admin. We don’t provide installation service on localhost.

Note: it’s based on Laravel framework so the root folder for it is /public. You shouldn’t install it on a sub-folder, use a sub-domain is better than a sub-folder. (we won’t support installing our product on the sub-folder).

2 – When you customize your application our support team cannot help with issues from your customization.

3 – We try for a fast reply to your tickets, but as described on our support tab, response time may be up to 3 business days. Too many issues/features questions that do not include in the support service will slow down our reply time. Please investigate yourself before opening a ticket or posting a comment.

4 – Before asking/opening tickets on https://botble.ticksy.com, please check our instantly updated documentation https://docs.botble.com also you can check our FAQ section in our documentation you will get a fast reply than open a ticket.

5 – Please don’t ask for support in the comments area. Usually, you will get the answer “Please open ticket on our support” because when you open a support ticket directly you will be assisted immediately, in this case, we BOTH saved our time.

6 – Try our demo front theme and admin panel for free, we can clarify anything before purchasing our item.

7 – You can’t get a refund once the item has been downloaded in any circumstances, check Envato refund policies https://codecanyon.net/page/author_refund_policy

8 – Read twice all things above before purchase our item.

What is your support system?

Dear All,

Our support system for this item here: https://botble.ticksy.com.

Please create a ticket on our ticket system instead of the Comment section on Codecanyon.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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