Support for Stachethemes Event Calendar - WordPress Events Calendar Plugin

Support for Stachethemes Event Calendar - WordPress Events Calendar Plugin

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Stachethemes supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

How to update the calendar to a newer version?

Version 3.0 or newer

Since version 3.0 the plugin uses the default Wordpress updater.

Version 2.0 or newer

1) Go to Dashboard -> St. Event Calendar -> Updates.

2) Click “Check for updates”.

3) If new update is available a blue button “Download & Install” will appear.

Version 1.7.2 and below

Steps to update manually:

1) First BACKUP the calendar folder ( wp-content/plugins/stachethemes_event_calendar ) !

2) Deactive the plugin ( Do not uninstall or you will lose your events ).

3) Copy the new files to wp-content/plugins/stachethemes_event_calendar and overwrite if asked.

4) Re-activate the plugin.

That’s it.


Since version 3.0.0 calendar won’t update (package not found)

Go to Dashboard -> St. Event Calendar -> Activator.

Deactivate the license and then activate it again.

Try to update now.

Tickets menu no longer lists tickets and throws error (version 2.7)


1) Go to Dashboard -> St. Event Calendar -> General settings -> Tools tab.

2) Click on “Repair Tickets” button at the bottom.

Event single page and/or Edit event on the front end returns 404 or blank screen.

Go to Dashboard -> Settings -> Permalinks and click Save without making any changes.

How to fix missing settings in admin area?

Go to Dashboard -> Plugins and de-activate and re-activate the calendar.

Shortcode [stachethemes_ec_create_form] is not working?

Version 3.0.9 and above:

Use [stec_submit_form] shortcode instead.

Version 2.5 – 3.0.8:

Use [stec_builder project_type=event_submission_form] instead.

How to display my own submission form instead of the default one?

After you’ve built your submission form with the calendar builder, go to Dashboard -> St. Event Calendar -> General -> EVENT SUBMISSION tab.

Select your custom form from “Default form” setting and click save settings.

I want to display two or more custom submit an event forms on separate pages.

Version 3.0.9 and above:

Shortode: [stec_submit_form template_id={YOUR-TEMPLATE-ID}]

Version 2.5 – 3.0.8

Shortode: [stec_builder project_type=event_submission_form project_id=MY_FORM_ID]

I have added Captcha and/or Privacy Policy element in the Builder but it’s not showing on the front end?

Go to Dashboard -> St. Event Calendar -> General -> CAPTCHA & PRIVACY AGREEMENT tab and turn on Use Captcha and Use Privacy Agreement settings.

I get this error on activation: Parse error: syntax error, unexpected ‘[’ in …stachethemes_event_calendar.php on line 27

Make sure your server is running PHP version 5.4 or newer

Calendar layout is really REALLY messed up!

Make sure the shortcode [stachethemes_ec] is not wrapped in PRE tags! Check the Page/Post editor in “Text” mode rather than “Visual”

If the calendar style is missing try following:

Go to Dashboard -> Stachethemes Event Calendar -> General -> Other Settings and set “Force load calendar scripts” to “Yes”

I got this error on browser console “top.calfilter.js:56 Uncaught TypeError: $.uniqueSort is not a function(anonymous function)

$.uniqueSort was added in jQuery version 1.12.3.

If you are not using the newest Wordpress version then you most likely have earlier version of jQuery as well.


Open your theme functions.php and at the end add:

wp_deregister_script( 'jquery' ); 

wp_register_script( 'jquery' , ''); 

This function will load jQuery version 1.12.3.

Does this have ical or google cal auto sync features?

It has something similar to sync.

We’ve added option to import .ics events directly from url (for example: every hour or so using the wordpress cron function.

You can give it a try on our live admin demo and see if this works for you.

The feature is located in Dashboard -> Stachethemes Event Calendar -> Import -> Auto-import events from URL

Builder Menu is not showing

Make sure Elementor plugin is installed.

Tickets Menu is not showing

Make sure WooCommerce plugin is installed.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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