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hi, i want to buy the plugin but i have a question before i buy. Is it possible to let the splash screen disappear after a couple of seconds? THX Freek
Sorry I can refund your purchase if you want, but I can’t write custom JS like that for everyone. I really hope you understand.
I thought you had the code to do this. If not i would like a refund. THX Freek
The Splash Screen editor doesn’t seem to be working properly under WP 4.7.x. Upon inserting any background image, the background remains black. Since the plugin hasn’t been updated for more than 1 year, are there any plans to release an update in the very near future?
Please send a support ticket with wp-admin details so I can check out the problem. The plugin is fully functional in the latest WP version.
There are plans for a complete overhaul of the product in the coming months, but I can’t say a deadline at this stage.
I have a question about this plugin. I would like to know if it’s posible to have two different images (logos) and when you click on them, you go to one page or another.
In your demos I only can see one button.
Yes, that is totally possible. All you need to do is insert a couple of HTML snippets for each image, instead of the default image element provided by the visual editor.
I just purchased this plug in after thoroughly reading through the comments and being pretty well assured that it would work as promised, but it doesn’t. I have absolutely no options to customize or even create a landing page for that matter, and yes I have read the documentation.
Literally NOTHING happens when I click on the visual editor
Out of curiosity and at this point sheer desperation can someone please let me know if anyone at all intends to respond to my request for support. I mean at this point this is pretty critical.
All tickets have been answered, sorry if you had to wait a bit longer than usual.
Is it possible to create 2 buttons on the splash page? That is all that I need. In all of your demos, you only have one buttons each.
Yes, it is possible, but there is no “button” element in the content builder. It will have to be done with HTML/CSS in a normal text box, if you are comfortable with that.
Would you help me with that?
I can’t write custom code for clients, that is our policy. I hope you understand.
Hi there, I was wondering if the splash screen could be animated, like curtain sliding up for example?
If the animation was made as html for example, would this work?
This is completely possible, but I can’t provide you with hands-on support for customizations like this. I’m sorry for the inconvenience.
Hi there, thanks for your reply.
I know it is completely possible even without your plugin. I know that I can create HTML animated landing page and set it as a splash screen.
But my question is, does your plugin make it easier to implement? Does your plugin support HTML input by default??
With the plugin’s visual editor you can insert a text box, which supports HTML. Does that answer your question, or I misunderstood?
Does it possible to disable this splash screen on mobile only ?
No, there is no option to do that unfortunately.
Any updates coming soon?
It depends from the chief developer. Unfortunately, I can’t tell you, when in details will be realized the new version.
Hi, it’s a pre sale question: Is the plugin working with the 4.8.1 WP version ?
Hi, the plugin working with the 4.8.1 WP version.
Checking out some of your other plugins, wow I really like this one! I will ask my client what they think.
any updates on this plugin and will there be a fix for the way it loads? My site loads first for a second then the splash screen appears.
You can prevent the page being visible before splash loads. You just must add in the beginning of “splash-screen.css” following code:
I’m seeing a blank screen for the plugin now, no way of adding or editing existing splash pages. Any idea why?
Please, submit a ticket to us with the help of our support system and we will assist you: https://webcraftplugins.com/support/
I found the culprit. It was a conflict with a plugin called “Woocommerce Hide Add To Cart Button”
I sent a ticket but over a day now and I need this sorting out. I have created a splash page and activated it but it’s not working. Have turned off all other plugins but it still won’t work – Help!
Hi, I’m sorry for the delay, we are a bit overwhelmed because of the Cyber Monday sales. My colleague should be in touch with you later today.
Hi! Does this splash page can fade away or move up (scroll up) revealing the wordpress site behind it, or it will just instantly disappear and show the site when one will click on the button?
I am looking for splash page that can have a “reveal” effect when one clicks on the button to go to the site.
Please let me know before I buy it.
All the best…
When you click on the button the splash screen “just instantly disappear”. There is no option in the editor of the plugin with the help of which that effect to be changed.
hello. we have purchased this splash page plugin and currently have it installed on our site. we have it set to show 1 time per user, every 2 days. however, it is showing constantly on every page, especially on mobile devices. can you advise on how to correct this?
here is our site: https://americanbarrels.com/
I saw your website. The splash screen appears only once when I access your site – if I try to access your site after that, the splash screen doesn’t appear (as you want).
To be able the splash screen to be shown only 1 time per user for every 2 days, in the editor of the plugin have to set the following values for the options: “Number of times to show to each visitor: 1” and “Cookie duration (days): 2”.
If you have set that values and you think that there is an issue in the visualization of the splash screen on your site, please, submit a ticket to us with the help of our support system: https://webcraftplugins.com/support/
By submitting the ticket, please, give me administrative access data for WP admin of your site so that I can see what is wrong.
Hi there, really enjoying the plugin so far – encountering an issue though.
I am having an issue with the cookie duration.
I have set “Number of times to show to each visitor:” to 1
“Cookie duration (days):” to 2
But it seems to ignore this and displays every time the page is loaded. I am using wp-rocket for caching; perhaps this is interfering?
Thanks for your time.
Could you please, give me administrative access data (user and password) for WP admin of your site so that I can see what is wrong?
Please, give me the credentials by submitting a ticket using our support system here: https://webcraftplugins.com/support/
I have never used the plugin “WP Rocket”. I have to check and after that, I could tell you what causes the issue.
I filled out a support ticket shortly after posting here with admin access. Thanks.
I received your ticket. I will investigate your case and answer you as soon as possible.
Thanks! I appreciate the swift reply.
Interference with WP Rocket caching was to blame for the issue. For others who may experience the same thing, utilizing the “Never Cache Cookies” option in Advanced Rules is allowing the two plugins to co-exist.
Thanks again for your time. If any of the above are not relevant cookie IDs please let me know. Anything additional can potentially slow the site down.
The cookie is splash-screen-[id] where [id] is a random ID for the splash screen you create. In your case (checked the test page from the support ticket), the cookie name is “splash-screen-1999”.
I’m just leaving this response here in case anyone else has the same problem. Let’s continue our correspondence in the support system.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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