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Reviews for Sparkle Paddle Payment Gateway - For WooCommerce & Easy Digital Downloads

Reviews for Sparkle Paddle Payment Gateway - For WooCommerce & Easy Digital Downloads

Cart 35 sales
Recently Updated

7 Reviews

for Bugs

We are having a lot of bugs since installing this plugin.
First, it wasn't supporting coupons and we had to develop this part ourselves and the solution that the developer proposed isn't practical.
Then, we found many issues regarding pending payment and subscription. The plugin doesn't add the customers as subscribers for recurring payments in easy digital downloads and the order status sometimes keeps in the same status "pending" although the user had completed the purchase. And sometimes, the status became completed then pending suddenly.
Just weird things happen with the plugin. The plugin is a payment gateway and any payment gateway should be released after a lot of tests.
The code quality is horrible and the author is repeating the same code a lot of times which makes it difficult to debug.
Finally, please note that the author isn't going to accept any refund request.

for Customer Support

Excellent support. Quick response and help from the developer. A qualitative approach to problem-solving. Thanks for the help

Author response

Thanks a lot for this awesome review. We really appreciate it!

for Customer Support

Great Plugin really saved a lot of time for me, and the customer support was just as professional, helpful & friendly as it could be, when i had an issue with my plugin they helped in a very quick and efficient way

Many Thanks Team Sparkle

Author response

Thank you very much @bahebeco for your appreciation

for Customer Support

Great, the plugin is highly recommended and the author is very responsive and considers suggestions for continual improvement. This plugin has really made a great difference in my eCommerce business.

Author response

Thank you very much for your kind words. Customer suggestions are always on our priority list.

for Feature Availability

Awesome plugin and really great support.

Author response

Thanks for your feedback. We really appreciate it!

for Code Quality

Worth every penny. Highly recommended!

Author response

Hello nadermedia,

Thanks a lot for this awesome review. We really appreciate it!

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