just a pre-sales enquiry: how difficult would it be to include the total count of fans on a post list page similar to this one http://www.milkmanagement.co.uk/results.aspx?nav=10&subid=17137
Thank you for the plugin interest. Unfortunately the social profile layout on the reference site is a huge different with Sossy. You can use the plugin but you have to do customization to make it looks similar. Thanks!
Hi, my name is Dominik, I bought the plugin sossy. This plugin is a text box above the slider social media. How can I delete this text box and the social media Slider adjust over the entire width of the screen? so it looks at the moment: www.glamandrocks.de
please for feedback by e mail: firstname.lastname@example.org
Thank you very much for choosing Sossy! Regarding your concern, please use the hide description shortcode parameter to hide the box :
[sossy-social-profile id="3199" hide="description"]
Let me know how it goes. Thanks!
thank you so much. It works! Look: www.glamandrocks.de
But, I want the slider over the Fullscreen, is that possible?
The width will depends on the container. If your theme has option to create a full width container then you can add the shortcode there. If none, I’m afraid it’s not possible. Thanks!
Hi, my support time has expired but now the plugin isn’t retrieving any more data from INSTAGRAM. It worked perfectly since a few day ago. What’s happened? Can you pkleae help me? This is where I’m using it: http://www.theunion.it/
Thank you very much for choosing this plugin. Regarding your concern, please make sure that you are using the latest plugin version and that your instagram app is active. You can manually check if it by going to the social profile & click the update button. I highly suggest renewing the support so that I can check your site’s admin personally. Thanks!
Is there an option to manually enter the number of fans/followers the counter shows instead of using APIs and access tokens? So, for example, if I have 18,000 facebook fans, I could just type in 18,000 and then manually update it myself monthly or whatever. Is something like this possible? Thanks.
Thank you very much for the plugin interest. Regarding your concern, the social count is fetch via Social media API’s and there’s no way to manually add the count as of the moment but you can set the auto update time to weekly or monthly via plugin’s settings page. Thanks!
Can you list on a page more than one social profile like 4 across and down 4 across? I wanted to highlight individuals I choose to be on this. Is it possible as I have not see that on your demo
Thank you very much for the plugin interest. Regarding your concern, you can definitely create and display multiple social profiles per page since this is shortcode driven. You can view the sample here : http://social-profile.phpbitsplugins.com/add-to-sidebar/ . Let me know if you have any other questions. Thanks!
I am having issues. Cannot load wpsossy-profile. Please help
Thank you very much for choosing this plugin. Regarding your concern, can you please create a ticket here : https://phpbits.net/contact/ and include the admin login info; and will be very happy to check it. Thanks!
Is there anyway to display the social media counts per user on buddy-press profiles? EG, users enter their social media handles and you display the count of each of their social media accounts. If this isn’t possible, can we hire you to make the custom integration?
Thank you for choosing Sossy! Unfortunately, Buddypress integration is not available on the plugin as of the moment. Thanks!
Is there a way to get Instagram working?
The instagram is working perfectly if you have the Access Token. You have to request for the approval on there developers page. Thanks!
Is it possible to add follower counts from tumblr, Reddit Sub-Reddit Subscribers, and Linkedin Connections from personal profiles?
Thank you so much for the plugin interest. Regarding your concern, all of them are not supported as of the moment. Thanks!
I follow step by step the documentation to configure instagram. First generate Client Segret on developer instagram page,then generate token.
And then, insert token on website plugin. But, dont’ work. all my profile show 0 followers.
I already open the ticket REQUEST #564 , but still not have any reply from phpbits suppoer.
Can help me? thanks
After 3 days from open ticket and almost 1 day here i still not received any help or reply from yours staff. is that normal?
My apology for late response. I’m not always working during weekends. Please check the support ticket. Instagram needs to be out of Sandbox to work perfectly. Please make sure you are using a live one. Thanks!
I see the ticket, and i understand the problem. If instagram are in sandbox mode, the api dont work. and,.....my app was rejected from staff. So….i dont know why. I really dislike then, that i pay 17$ to have a plugin that don’t work because instagram dont accept the capabilities. paradoxical
This is instagram policy and I’m afraid we can’t do anything about it. Thanks!
Just got the plugin …how can I remove the “Fans Love Us” stat button?
Thank you for choosing this plugin! Regarding your concern, please create a ticket here : https://phpbits.net/contact/ and include the website link and admin login info. Thanks!
hi, why is this app not working dont take youtube subscriber data
Thank you very much for choosing this plugin. Regarding your concern, can you please create a support ticket here : https://phpbits.net/contact/ with the website link and admin login info; and will be very happy to check your issues. Thanks!
hello, i am not able to see the facebook token access page instrustions, it is showing 404 error.
Thank you for choosing this plugin! Please use this url : http://phpbitsplugins.com/token/fb-token.php instead. Let me know how it goes. Thanks!
I am entering the correct App ID and App Secret Code but it is not generating an access token like it should be.
I’m getting this message:
Provide Valid App ID and App Secret Code. Thanks!
I’ve tried multiple apps and still nothing. Also, I’m sure each enabled has been for public use.
Can you please try again : http://phpbitsplugins.com/token/fb-token.php . It seems to be working fine now. Just fixed the PHP error. Thanks!
Can you add a ‘add to snapchat’ button on the social counter like on tailopez dot com?
Unfortunately we have not been able to get the Instagram follow counter to work and have received no assistance from the seller despite multiple emails. The documentation is also very incomplete
We’ve haven’t get any support ticket, can you please contact us here : https://phpbits.net/contact/ and will be very happy to help you our. Please also make sure that your instagram API isn’t on sandbox mode. Thanks!
Found the ticket! I’ve also approved your refund request. Thanks!
Nice plugin, thank you!
Just two questions :
Access Token for Linkedin isn’t working (and I’m getting a blank line when requesting Access Token on your link). And I don’t understand why we should let you access to our personal Linkedin data for that… Not fair as we paid for your plugin.
Other available counters just need the Linkedin ID to show counter.
And second point is about Pinterest. Can we link counter just on one specific board?
Thank you very much for choosing this plugin! Regarding your concern, the LinkedIn API requires Access Token to get access on company data and you’ll need to be administrator of the said page. Regarding Pinterest, there is no option on per board followers as of the moment. Thanks!
Thank you for your reply.
About Linkedin, even if I’m admin of the company page, no way to get the Access Token. When generating Access Token, line remains blank…
Thanks for your help!
can you send me screenshot of what you are getting when visiting this link : http://phpbitsplugins.com/linkedin . Thanks!
At what address can I send you the screenshot?
Please create a ticket here : https://phpbits.net/contact/ with the screenshots together with the website link and admin login info; and will be very happy to check and fix your issue. Thanks!
and thanks for your perfect plugin.
i have a problem with facebook follower’s counter.
i entered all of info needed for fb counter field, and i generated access token! but the counter remains at 0!
what can be possible problem?
Can you please create a ticket here : https://phpbits.net/contact/ and include the website link & admin login info; and will be very happy to check on your issue. Please do renew the support extension for the plugin too, in case it expires. Thanks!
thank you for fast answering! ticket created!
i’ve sent you a few questions privately. please check your inbox
Just replied. Thanks!
I can not get the counters for youtube and instagram to work. How can i get these to work?
Thank you very much for choosing this plugin! Regarding your concern, can you please create a support ticket here : http://phpbits.net/contact/ with the website link and admin login info; and will be very happy to check your issues. Thanks!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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