Ok they finally got it working. Nice looking plugin ! It's a pretty good plugin once you get it to work, but the problem is that if you have to go through the support to install it, you have to wait several weeks for an answer.
We are sorry for that, We supported over 1000 Tickets and we do that always so it must be something wrong with your case, We having trouble to contact you, we sent you in your inbox and you told us that you didn't receive any thing from us, We are sure about that there is a mistake here, So please give us another email to contact you with, maybe our message being sent to you to the spam inbox so you can't see it, So let us use another email, and send to: email@example.com
We will always love to help you, and it's your rights to have what you seek.