GeshuCom supports this item


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94 comments found.


JensL Purchased


since the 10 of April all my settings are deleted and their is no connection to facebook and co! So there is something wrong! I created a new ID and can not coneced to the page only to my private account! And the old one get this: Ooophs, we got an error: Authentication failed! Facebook returned an invalid user id.

So I hope you can say anything about the issue! Also why ALL SETTINGS was deleted!


can you send admin access details to so that we can take a look at your issue.


JensL Purchased

You got an email and good luck to find the issue!

Hi here i have a presales question.

Lets say i’m an artist and: i want to post my blogpost automaticly to my Facebook-Page in realtime. With all that nice pictures and Videos i added to the post in WordPress . Does it work ?

Now i make a cool new Song, and i am member of 3 Fangroups with many members, who all love my music. I want my Promotion post for the new song to be published in that fangroup, twice a day at 4 pm and 8pm, for the next 3 weeks! Does it work ?

Now i go out for a Tournee, And i want the Event-calendar-post, which are a custom-posttyp to be published On my Facebook Page and the fangroups, and i want them to be deleted when the event has gone to the past! Does it work ?

Greets from Germany Jan

Hi, thanks for your question. currently there i no ability to set a predetermined final time for deploying to social media (4PM and 8PM) or a time range of when to post it (next 2 weeks). Custom content type posts also do not work. These use cases can certainly be integrated in future builds of the plugin but as of this build it is designed to periodically (based on how often you set up the cron job to run) to post to your social media channels.

very bad support, Im still waiting for a solution, if there is not a solution for the bug of: Ooophs, we got an error: Authentication failed! Facebook returned an invalid user id. Let me know….

This comment is currently being reviewed.

HI, I am still waiting for you to add our accounts to the facebook app so that we can see what settings are incorrect as shown in the screenshot i emailed you.


Svipic Purchased

Not Working

Got this error message

stdClass Object
    [message] => checkpoint_required
    [checkpoint_url] =>
    [lock] => 1
    [status] => fail
    [error_type] => checkpoint_logged_out

Hi, thanks for your note. Please email with admin login details for your site so that we can check this issue.

Thank-you great app!

Never got this to work…

here’s the stack trace: Ooophs, we got an error: User profile request failed! Instagram returned an error: Exception: The Authorization Service has return: in /var/www/html/wp-content/plugins/social-auto-post/libs/hybridauth/Hybrid/thirdparty/OAuth/OAuth2Client.php:85 Stack trace: #0 /var/www/html/wp-content/plugins/social-auto-post/libs/hybridauth/Hybrid/Provider_Model_OAuth2.php(120): OAuth2Client->authenticate(‘e457667de4d241b…’) #1 /var/www/html/wp-content/plugins/social-auto-post/libs/hybridauth/Hybrid/Endpoint.php(173): Hybrid_Provider_Model_OAuth2->loginFinish() #2 /var/www/html/wp-content/plugins/social-auto-post/libs/hybridauth/Hybrid/Endpoint.php(55): Hybrid_Endpoint->processAuthDone() #3 /var/www/html/wp-content/plugins/social-auto-post/libs/hybridauth/Hybrid/Endpoint.php(72): Hybrid_Endpoint->__construct(Array) #4 /var/www/html/wp-content/plugins/social-auto-post/front/auth.php(48): Hybrid_Endpoint::process() #5 /var/www/html/wp-content/plugins/social-auto-post/plugin.class.php(298): require(’/var/www/html/w…’) #6 /var/www/html/wp-includes/class-wp-hook.php(298): SocialAutoPost->parse_request(Object(WP)) #7 /var/www/html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #8 /var/www/html/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #9 /var/www/html/wp-includes/class-wp.php(386): do_action_ref_array(‘parse_request’, Array) #10 /var/www/html/wp-includes/class-wp.php(733): WP->parse_request(’’) #11 /var/www/html/wp-includes/functions.php(955): WP->main(’’) #12 /var/www/html/wp-blog-header.php(16): wp() #13 /var/www/html/index.php(17): require(’/var/www/html/w…’) #14 {ma

can you send admin access details to so that we can take a look at your issue.

hi i have some questions before i buy

1) does this works with woocomerce?

2) does it automatically add hashtags to all my auto posts?

3) does it add hashtags to my wordpress product pages?


Hi and thanks for your questions. The plugin works with woocommerce and any other content type. Sorry but the plugin does not automatically add hashtags to posts or to wordpress product pages.

your support team

Hi. Can this post to facebook groups I am not admin of? Thanks

HI ad thanks for your question. Unfortunately no it cannot.

is there a way to add text when autopost on social media??

Hi and thanks fro your question. Currently there is no feature for adding additional text to posts.

I need a refund ASAP instagram app NOT WORKING it doesn’t allow me create an app api

Hi, I replied 14 days ago asking for admin access. Did you send it to We will need access to your websites backend along with ftp access to the code in order to debug this issue. Once we have that we can help solve your specific issue.

My friend I appreciated the help, however I don’t understand why do you need to access the WP. API has to be created in Instagram you add the API and done I have done it with Facebook, and twitter it works but I wanted Instagram since Jet-packs already does auto post. Can you please issue me a refund, do you want me to send you the screen shot from Instagram that no longer support it.

Why is it so hard to issue me a refund? Do You think i be writing messages and comments day and night if it works. You can ask Theme forest I have purchased many similar plugin as yours without any problem I left them 5 stars rating. So please for love of what ever you believe can we close the case and move on. I wish you had better customer service. I want to move on

Pre-sale question,

Does it support auto post to google plus ?

Hi, currently it does not support google plus.

hello i am wanting to try this out . But I have multi sites installed. will this work for my main site only. I dont need it to work on all sites just the main one….


chsiu Purchased

Hi, follow your guidelines it’s worked fine for autoposting to facebook fanpage, but the issues out there can’t view all the feed posts in public. Please let me what steps am I missing? Thanks

HI, please go into facebook app settings and move the facebook app from developer mode to live mode. You can also email with any issues and we can help you directly.

is it possible to load multiple images and us to slideshow for instagram and facebook posts?

Hi and thanks for your message. Currently that is not possible.