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Hello. I tried to activate the plugin on my site, but I get this error: The request has been rejected by the Licensing Server
The license key allows you to use the plugin on 1 domain(s). You have already activated the key on 1 domain(s). Please purchase another license key or remove the key for the domains where you are using it now.
I have not used the plugin – can you reset it for me?
To transfer your license key from one site to another, you can use one of the following ways:
1) Click the button “Delete Key” on the page License Manager (the page where you submitted your key) of the plugin. Then you will be able to activate your key again on your another website.
2) Or log in to your customer account and reset your license key there: http://accounts.byonepress.com/
3) Or just send me your license key via email. I will be glad to reset it for you.
Hi, when the support it expired, are available the update or “no support no update”? Thanks
The plugin continues to work after expiring the support and updates are available too.
Hey, your plugin still uses original Facebook buttons right? Well, than your plugin is not GDPR compliant here in Germany. Why? Because Facebook buttons send data to their servers as soon a user hits a page where your plugin is used. So I still can’t use your plugin. Yes, you implemented a GDPR checkbox, but that is not enough. As long your plugin sends data to Facebook servers I can’ use it. Will you have a solution for that?
Facebook also has updated its platform to make it GDPR compliance.
But that doesn’t apply to my site because its THEIR GDPR compliance. As long as FB buttons sends data to their server its a GDPR issue for me. I am the site owner not Facebook, so I have to make sure that no data from my visitors is send to third parties and that’s teh case with your plugin. Perhabs you can implement a solution like Sharrif Wrapper(https://wordpress.org/plugins/shariff/)? That would be the best solution, otherwhise your plugin is useless for me, unfortunately.
GDPR is about processing and protecting visitors personal data. They are not required to opt in to just land on a site as long as you don’t get info from them.
If a user has a Facebook account, one has already given a consent to Facebook to process one’s data. If a user doesn’t have a Facebook account then Facebook gets nothing exept IP and other things that are not personal data (at this case it works as an analytics script like Google Analitycs).
Please show me where you read about blocking social widgets until a user gives a consent to use them.
It’s not about the widget, its about the data being send. Here in Germany an IP adress is personal data. So we need an opt-in for that, even if we want to use Google Analytics or FB pixel. I gave you an example of the Shariff Plugin above, that is also needed here because we even can’t use “normal” FB buttons. GDPR has other regulations here in Germany.We are much more limited by GDPR as compared to other European countries.
Regarding IP you can read here:
Quote: The same also applies to IP addresses.
Did you checked my GDPR link above?
It would be really great if you could add an option to anonymize the visitor’s IP address, at least the last two bytes.
You can make this optional the same as in Google Analytics? There you can set a checkbox and the users IP will be anonymized.
The less personal identifiable information the better!
Thank you for clarification.
I have added your suggestion into our plans to add an option that will block social buttons until the consent button is passed.
I look forward to it, and thanks.
You’re very welcome! This feature is almost done. I hope we will release it on the next week.
Social locker is not closing in google chrome eventhough we like or share, but works well in other browsers. Can you please help me to fix the problem in google chrome ?
Please show me your page where the issue occurs.
I am using Social Sign-In Locker to create a user every time a user signs in.
It works great. I however would like to have their social media profile link updated in the WordPress user page.
This information is captured under Social Locker > Leads. However when it comes to updating the newly created user profile, right now only the first name, last name and email is updated in the WordPress user page. The social media profiles like Facebook Profile URL, Google+ and Twitter is left blank.
This information is extremely useful because I am using Mautic to target my email campaign. The social media profile link is pure gold.
Thank you for pointing it. We will look at that we can do. Please wait a bit.
Good afternoon, maybe even here you will answer me. I purchased the official Russian version of your plugin, but now it is abandoned and not updated, which means I lost my money. I wrote to you in support of many times, but I never received a reply. Why are you silent and do not answer and do not try to solve this problem? I want to receive in exchange at least an English-language plug-in, in exchange for the purchased Russian-speaking. All the codes I can provide if required. Waiting for an answer. Do not spoil your reputation.
Sorry, the Russian version of the plugin was supported and developed by another team.
We cannot provide you support or exchange the plugin. It’s another plugin that was forked a pair of years ago and had been developing separately until closing.
As it is interesting so, if I downloaded it from a link from your site it was a premium version. I can provide a link, it starts here like this http://api.byonepress.com/public/1.0/Premium?plugin=
The rest I’m gone, but I can specify the full link with which and now I can download this version. plugin-sociallocker-rus-premium-v5.0.1 And it was all related to you. Since I once could enter, but now I do not remember the address where your website was registered with my key and so on and to which domains it is attached. So your now story is a lie, you were connected with this version of the plugin and it turns out that I paid money, but now I can not use it.
Even on the website of that support, “If you purchased the Russian-language plug-in after November 1, 2017, you can exchange the plug-in for the English version for free.” For some time, Russian-language social networks will be added to the English version.
If you purchased the plug-in after January 1, 2018, you can request a refund. “But I saw it late, so I came to you, and you write to me that you have nothing to do with. It’s all very old and it’s not nice to clients, to force buy something that has already been bought.
Here I found, here http://accounts.byonepress.com/keys on your site I can log into my personal cabinet and there are my two code for the plugin, so you are connected to both plugins and code, so please solve My question is not to spoil my reputation. Thank you
Please clarify when did you purchase the plugin on the website you mentioned?
Activated on 2 site(s) 1/27/2015
AND? Will I receive an answer to my question?
Here’s what I don’t understand. When I place a locker, and a visitor lands there, you can tell if they already like the page (the like icon is check). So why not allow already liked users to pass through and only lock content for real non-likes?
It is such a terrible user experience to ask them to UNLIKE the page just to like it again to see the content.
The Social Locker “memorizes” users who unlocked content via the Cookies/Local Storage.
It means if the user liked your Facebook Page by another way, not by using the Social Locker, the plugin will no be able to determine this fact because Facebook doesn’t provide the data regarding the user’s likes.
At this case, the user can unlike and like your page again, or use other social buttons.
Something is going on with this plugin now!!! CSS, layout
Sorry for the delay.
Find the option ‘factory_css_js_compression’ and clear its value.
Save the changes and check the plugin again.
Okay I don’t as you ask. but still the same thing
hi just a question about the locker, does this lock also Android Webview ?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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