This author's response time can be up to 2 business days.
Hey, someone here???
This is my 3rd email support request!!!
Your plugin has a bug: twitter sharing doesn’t work. If you close the pop-up window without sharing, you can access to the content.
You app does’t work, and you client support doesn’t work as well.
I will not recommend this app.
Sorry for the delay.
This plugin seems to not be ready for GDPR in Europe, I cant add additional select box for acceptance private policy.
Thank you for your comment. Please don’t worry, we will update the plugin until 25 May (when GDPR is on).
How can I you set up automatic blocking of all content?
Once I had it, but now I can not find it.
Why does content not unlike upon liking?
Sorry not sure that you mean. Can you please rephrase your question?
*unlock Why does content not unlock upon liking?
Sorry, I don’t know much English.
I don’t use my license key.
Please, Can you delete a registered site? Because I will use my new site.
Hey onepress ?? Please help me.
Sure, to transfer your license key from one site to another, you can use one of the following ways:
1) Click the button “Delete Key” on the page License Manager (the page where you submitted your key) of the plugin. Then you will be able to activate your key again on your another website.
2) Or log in to your customer account and reset your license key there: http://accounts.byonepress.com/
3) Or just send us your license key via email. We will be glad to reset it for you.
Hi Paul, I sent my license key. Please reset. Thank you.
I did it, thanks for the help
You’re very welcome!
I can’t to update the plugin, i need the key.
Where can I find my key?
Please check out this page to know how to find your license key: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Can you be sure to make the plugin gdpr compliant?
GDPR stands for General Data Protection Regulation and it is a new data protection law in the EU, which comes into force in May 2018. The GDPR provides much stronger rules than existing laws and is much more restrictive than the “EU cookie law.” The penalty for non compliance can be up to € 20 million, or in the case of an undertaking, up to 4% of the total worldwide annual turnover of the preceding financial year, whichever is higher.
Please don’t worry about that. The necessary updates will be released within a pair of days.
The plugin has a conflict with require.js and on mobile in articles contains e.g. – appchance.com/blog/fabric-testing-ios-apps/ button MENU doesn’t work. After I deactivate plugin everything works correctly. How can I repair it?
It looks like a conflict between require.js and Wordpress scripts loaded by a request from Social Locker. Unfortunately it’s not possible to fix easily.
You can either contact a developer of the theme/plugin that adds the menu button into your website to fix this issue.
Or please create an admin user for me and send the login details via the contact form. I will check the code of both the plugins.
Hello, I am based in Europe and recently bought your plugin. I need to know what you will implement so that your plugin will be 100% GDPR compliant? Please let me know.
Yes, sure, the update will be released within 1-2 days. Please wait a bit.
OK, thanks! I am looking forward to it. Best, PedXR
The update is released. Please check it.
Now you can add the Consent Checkbox with references to your Terms & Policies.
Thanks Paul! It looks great.
Hello, is your recent update to 5.2.1 now compatible with php 7.2.5? Thank you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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