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318 comments found.

Hi, I have some pre-purchase questions… Can I lock the entire web page before the visitor like my fan page? And can I ask the visitor to like and share, only then the web page will be unlocked?

Hi,

Thank you for your interest in the Social Locker plugin.

Sure, you can lock any content, including an entire page.

And can I ask the visitor to like and share, only then the web page will be unlocked?

Only one action is required by default to unlock the content. But you can create several lockers and put them into each other (nested lockers).

Please let me know if you have more questions.

Paul

rakcal

rakcal Purchased

http://support.byonepress.com/how-to-register-a-facebook-app/ seems to be very old. can u send me the updated doc? i am not able to see these steps now on fb

Hi,

Sure, please see the plugin documentation in the folder:
examples/howto/facebook-app.html

Paul

Hi,

I want to put a VK.com and OK.ru buttons in this script. how can i do ?

secretk

secretk Purchased

Hello

I upload the Js and css files and add in header

but how I can use it with vbulletin forum?

for example in wordpress plugin I can use shortcode

but vbulletin I don’t know how to use it?

Hi,

Please see the документация and examples which come with the plugin.

You need to add a css class (for example, ‘to-lock’) to the content you wish to lock.

Paul

I have noticed the following things for this plugin that I already bought!

1) In mobile and tablets, only like button works 100%. At all other buttons when you close the pop up window, it reveals the content without liking,followin or subscribing.

2) At twitter when you close the pop up window without following or tweet, the content will be unlocked also.

Will you ever fix that?

Hi,

Thank you for using the Social Locker plugin. Unfortunately the Tweet button works this way normally. It’s not possible to fix.

Please let me know if you have more questions.

Paul

Hi,

I purchased this and tried using in my Drupal blog. I get an error saying $ is undefined. Pls. suggest what to do?

Thanks

Hi,

Sorry to hear that you faced the issue. Please show me your page where you put the locker.

Paul

Hi, for the first time in 5 years of buying scripts via CodeCanyon, I made the stupid mistake of purchasing a normal jquery script rather than the WordPress script.
Entirely my fault, but I can’t be the first person to do this
I have requested that I return my unwanted script for the Word Press version.
I’ve done this via a support ticket
I haven’t heard back
I’ve done this via the CodeCanyon refund mechanism
I haven’t heard back
At this point in time I have run out of time and need to purchase the script to meet a deadline
I’m very very unimpressed with the support that your team offer customers.

Seven days since I wrote this…....NO response
10 days since I logged support ticket….....NO response
12 days since I requested refund from CodeCanyon…..... NO response

Still on support, response or acknowledgement
Sucks

Hi,

I’m extremely sorry for the delayed reply. That’s done. I have just provided the refund for you.

Please let me know if you need any my further assistance.

Paul

How can I remove the thousands of opanda_locker_content_hash that remain in my database ?

Is countdown-lander-display-social one of the social locker custom fields?

Hi,

You left your comment under the Social Locker for jQuery. Do you mean the Social Locker plugin for Wordpress?

Paul

Hello, I have purchased your Social Locker for jQuery script on CodeCanyon, created a locker script using your wizard and installed it on my server. However it turns out that it is not working properly. Actually it is not working at all, despite I have done everything like you advised in the documentation. I also wrote you two emails and so far you haven’t replied since a couple of days. Can you please help me to solve my issue as soon as possible? Otherwise this script is useless for me. I can send you the files of my script if you wish. Best regards.

Unfortunately your script does not work at all and I will have to ask for a refund and report you to Envato. On your official website support section you mention that you “guarantee to respond to inquiry within 1 business day (typical response time is 6 hours)”, however you do not respond at all.

Hi,

Sorry to hear that you faced the issue. Please show me your page where you uploaded the files.

Paul

I already bought, I did not read the discussion comments here, the author did not reply to the last question? Though there is a 1 day warranty the question will be replied via email? is it just nonsense?

Does this script apply to xenforo 1.5 and DLE 11

It’s been 4 days but no response, you promised 1 day support support, but this did not happen and no response, I’ll ask for a refund because the support you promised does not work

Hi,

Sorry for the delayed reply here. Yes you can use the plugin with xenforo and DLE. Please let me know if you have more questions.

Paul

Bitfreak

Bitfreak Purchased

Hello, I have purchased your Social Locker for jQuery script on CodeCanyon, created a locker script using your wizard and installed it on my server. However it turns out that it is not working properly. Actually it is not working at all, despite I have done everything like you advised in the documentation. I also wrote you two emails and so far you haven’t replied since almost a month. Can you please help me to solve my issue as soon as possible? Otherwise this script is useless for me. I can send you the files of my script if you wish.
Unfortunately your script does not work at all and I will have to ask for a refund and report you to Envato if you will not help me to solve my issue. On your official website support section you mention that you “guarantee to respond to inquiry within 1 business day (typical response time is 6 hours)”, however you do not respond at all. You have not responded to my emails and messages since almost a month!

Hi,

Sorry to hear that you faced the issue. We have replied to all support requests at the moment. Please let me know if the issue persists for you.

Paul

Hello, I try to make contact with support at your online support services ( once at Oct. 17. and after at Oct. 28.) i still not get any answer

And in your website writen: “We guarantee to respond to every inquiry within 1 business day.” Can you tell me what happen ?

Hi,

I’m extremely sorry for the delayed reply. Just replied to your email.

Paul

ipableras

ipableras Purchased

I contacted you 2 days ago because the script does not work and it has errors. I have not received your answer yet …

rann14

rann14 Purchased

Hello, i wrote to your supper 5 days ago, and didn’t get any answer. Script not working properly.

Hi,

Sorry for the delay. Your ticket will be handled within 24 hours.

Paul

what the different between Social Locker for wordpress and Social Locker for jQuery

ipableras

ipableras Purchased

This comment is currently being reviewed.

ipableras

ipableras Purchased

PLEASE, REPLY US. 1 week waiting for a reply!! I just going to report you!

Hi,

Sorry for the delay. Your ticket will be handled within 24 hours.

Paul

And never seen anymore.

Can I lock videos made using the clipbucket script using Social Locker for jQuery?

Example: tubemuzik.com

If so, then I take this Social Locker for jQuery,!

The question is, will you help me install it to lock videos on tubemuzik.com

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