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Social Inbox

Social Inbox

This is a plugin for the Ultimate Client Manager – Lite Edition. Please ensure you have purchased and installed the latest version of Ultimate Client Manager Lite Edition before using this plugin.

Alternatively, please get Ultimate Client Manager – Pro Edition which includes this new plugin for free.

Simple Social Inbox

The Simple Social Inbox allows you to effortlessly manage multiple Facebook Pages and Twitter Accounts.

Do you manage multiple Facebook Pages and Twitter accounts for your customers? Or different accounts for your own products? Would you like to let your staff reply to social messages without giving them your account passwords? Then this is the script for you!

See all your notifications in one easy to use combined inbox:
  • Facebook Page Posts by Page Admins
  • Facebook Page Posts by Other Users
  • Facebook Page Direct Messages
  • Facebook Page Picture Posts
  • Twitter Direct Messages
  • Twitter @mentions / replies
  • Twitter Retweets
  • Twitter Timeline Posts
You can:
  • Post New Tweets
  • Reply to Tweets, Direct Messages and @mentions
  • Post Facebook Page Updates and Photos
  • Reply to Facebook Page Comments or Direct Page Messages
  • See which Staff Member sent the message from within UCM

Screenshots

Here is the “Simple Social Inbox”. This is an example showing a Combined Inbox view of 3 “Facebook Pages” and 2 “Twitter Accounts”.
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Here is a screenshot of Composing a Tweet:

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Here is a screenshot of Composing a Facebook Message:

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Here is a screenshot of reading a Tweet (the previous Tweets and follow up Tweets appear faded out above and below)

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Here is a screenshot of reading a Facebook Page Post:

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Demo

Please login to the Live Demo and click Social on the menu. Then choose “Inbox” and then click “Compose”. This demo is linked to this facebook page: https://www.facebook.com/SimpleSocialInbox2

You are welcome to create your own “testing” facebook accounts and pages in the demo. The options are under Settings > Social.

Future Plans

We have already had plenty of people ask us for Youtube/Google+ integration, so when we get the time we will add this feature. There are a few other top secret features planned for this item – but they will take a few more months to complete :) If you have any questions or suggestions please feel free to leave a comment, we love hearing from you!

Requirements

  • A Twitter account
  • A Twitter app (create from here – instructions in UCM Settings area)
  • A Normal Facebook Account
  • A Facebook Business Page (create from here) with Admin access
  • Working UCM Lite install
  • Check the UCM upgrade system works on the hosting account (in Settings > Upgrade)

How to install

  1. Download and install the Ultimate Client Manager on your website
  2. Purchase this plugin
  3. Find your licence code for this plugin (click here for instructions)
  4. Go to Settings > Upgrade in your system
  5. Click the + button to add the additional licence code
  6. Enter your licence code for this plugin
  7. Click the upgrade button
  8. This will install the latest version of the plugin for you, and keep it updated in the future.

Feature List and Product Comparison:

UCM Plugin Open Source CRM Feature List. Customers, Invoices, Quotes and More

Product Support

If you require assistance please feel free to use our support system by clicking here. Please do not post support requests on the item discussion board – these are not checked regularly and your question may go unanswered for weeks.
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