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398 comments found.

Pre-sales question: I looked at the live site you linked to “See social in action” https://www.facebook.com/OboxThemes/app/647486135400300/ and the pluggin is down, is this pluggin still viable or did FB change something to deprecate it?

Hi, I bought the plugin just now, but when we connect with facebook, there is one error: WordPress Social Login Endpoint. 406. The session identifier is missing. For more information refer to WSL Troubleshooting.

Booswell,

Can you please drop me a line at info@obox.co.za so that we can help resolve this issue with you?

Thanks, Marc

error: WordPress Social Login Endpoint. 406. The session identifier is missing. For more information refer to WSL Troubleshooting. Support is also very slow. I want a refund.

DO NOT BUY THIS PLUGIN. it does not work as per other users comments I thought it was just a few people not managing to work it but it is broken. I had WordPress specialists at my host spend a whole evening on getting this plugin to work but no luck. It is broken. Simple as.

What makes it so frustrating is the author doesn’t care and will gnore you. Envato runs a very suspect refund policy aswell. I challenge anyone to get a refund from them in CASH like you have to pay them. Good luck! I will never shop here again after this experience. Absolutely disgusting.

We’re sorry you experienced issues WB99, we do adhere to the Envato refund policy and your refund should have already been processed.

The issues you have experienced have been resolved and tested, it’s a pity we lost you while you waited for a response.

The plugin doesn’t work, I asked for a refund many time but they simply don’t answer. DON’T BUY IT!

This plugin had everything to be a success. But without support and update it becomes difficult …

Hi there, are you still supporting this product? I tried to activate my store on facebook but the error page said your ssl expired 5 days ago. I still have 2 months left on my license and I expect a reply. Thank you

Hey there, we had some issues with our SSL certificate but that has been resolved, you should be able to activate your tab now without issue.

~ Marc

Crive

Crive Purchased

As i can’t anwser to my review: Yes i’ve contacted the support many times

my problem was solved by deinstalling your plugin

my other question was never solved

Pre-sales query. Does it work with external product url ?

Hi! Does this plugin work with Woocommerce 3.0? Thanks!

Hi Charlie

Yep it does!

Dave

What is the difference between this version of the plugin and the one being sold on your website? http://www.oboxthemes.com/plugin/social-commerce

Is the plugin compatible with wc vendors? Https://www.wcvendors.com/ I only depend on this to do the plugin acquisition. I await your reply. Thank you!

Hi, I’m interested in this plugin but do not have a commercial SSL cert. I do have “Let’s Encrypt” cert for entire domain … I’ve search the comments and found others have asked about “Let’s Encrypt” cert, but I didn’t find a response about whether or not “Let’s Encrypt” cert is satisfactory. I’d like an answer before purchasing. Thanks.

Hi there, Facebook requires that your domain has an SSL certificate. Unfortunately this is not something we can control.

Dave

Good Day. Will there be an update of this plugin soon?

Does the plugin work with shipping calculators? EG I have Canada Post Shipping running on my WooCommerce.

Hi, I am using your plugin for a while now and the customer I purchased it for wants to but another licence. However he said that the shop is not accessible when using Facebook Android app. I was wondering if this is a normal behaviour or if it’s a bug. I am asking this because if this is a regular behaviour, the customer doesn’t want to buy another copy. If it’s a bug we will purchase again so that we can fix this. Thanks.

Hi there, Facebook does not display custom pages/apps in the Business/Fan pages when browsing from the app. Unfortunately this is not in our control.

gpxbiker

gpxbiker Purchased

I’ve installed the plugin but I once I’ve connected it to my facebook page – I click on “shop” and it just displays an advert to buy the plug in. It doesnt display any of my products. Now the plugin tab in my wordpress states “We’re having problems connecting… No connection means we can’t check if your store is live in your Facebook Page Tab. Please check back later… ” I love the look of the app but It appears to be down/not working correctly. What do I try next????

obox

obox Author

Apologies for the delayed reply, please can you post your support questions here: https://www.layerswp.com/support/

Bling007

Bling007 Purchased

The plugin version on Codecanyon is 1.5 whereas documentation says there is an update 1.5.1 available on March 2017. How do I get hands on the update?

obox

obox Author

We are uploading the latest version to CodeCanyon

Bling007

Bling007 Purchased

Thanks. I figured out how to download latest version anyway. However, I am having issues with jQuery and Product page gallery. Is the plugin compatible with latest Wordpress release?

whardson

whardson Purchased

Which payment gateways does this script support?

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