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36 comments found.

Hello

This is a very great plugin. However, when I go to the bottom of the page and click the feedback button, the feedback box stays on top. Can you tell me how to fix this? It seems like the box has fixed position. Here you can check it: http://www.edesigngroupus.com/edesignnew

Go to the bottom of the page and then click on the feedback tab. You will see what I mean.

I sent you the information but haven’t heard from you

Can some one tell me what is going on? I’ve been waiting for a respond for a week!!!

Hello,

Sorry for the delay, support was offline.

Fixed the problem, it’s working now.

Cheers, A

Hello, I recently bought this item, and my problem is that the align is on the right, and I’d like to have it at the center.

Hi, can you make it work on Wordpress multisite? I eould appreciate that so much.

Thank you.

Regards, jamie

Hi, Bought this plugin some days ago and i think its not working to well in FF 6 . I haven’t tested it on other browsers yet.

The scrolllist element on the feedback box doesn’t work for me on http://barnplocket.se, do you have any idea why?

And the default text in the input elements (name, email, message) especially message, makes the text look weird because it doesn’t disappear when there is a lot of textinput.

And the last question, i might have missed it, how do i erase/delete feedback in admin??

Thanks!

As above, this is a very great plugin. However, when I go to the bottom of the page and click the feedback button, the feedback box stays at the top of the page and the user has to scroll all the way up to view it.

This is not a great user experience as the screen goes grey and they are not to know where it is.

I would suggest on the next update to enable colour editing within the plugin dashboard also as just green is a little out of kilter with most websites, change it to grey or something at least.

Overall a decent plugin, nice design and easy to install.

Hi Just tried installing this plugin on 3.2.1 but doesnt want to upload. Is it compatible for 3.2.1 version?

Kind regards

hello,

it’s compatible.

cheers, A

hello,

it’s compatible.

cheers, A

Nice plugin but all people have the same problem? 1. Upload to Wordpress 3.2.1 = I did this manually because doesn’t UPLOAD .

2. It’s all the way to the right, look the link: http://screencast.com/t/rGzK2kZid4pq

3.I want this green not brown, and also I’m not even have the option to look smart feedback on the right corner.

4. And the settings are all together not like yours. http://screencast.com/t/ppFET4v41

THANK YOU !!

Wow is good to recibe money, but is better not help the customers. I have 6 days waiting for any response.

DO NOT BUY THIS PLUGIN CUSTOMER SERVICE IS BAD .

Hello,

If you want support next time use: http://support.alexandraipate.com/

Response on line: 1. Upload to Wordpress 3.2.1 = I did this manually because doesn’t UPLOAD . R: You may not create file wp-contents/uploads or 777 chmode.

2. It’s all the way to the right, look the link: http://screencast.com/t/rGzK2kZid4pq
R: Conflicts with your theme styles. Your theme having padding-left or float right very not specify (like form {margin-left: 30px;}. Send us your website url to verfy that.
3.I want this green not brown, and also I’m not even have the option to look smart feedback on the right corner.
R: Just replace from plugin css styles and image.
4. And the settings are all together not like yours. http://screencast.com/t/ppFET4v41
R: Conflicts with your theme or other plugins. (on interface we used on this plugin jQuery UI)

Thanx, Andrei Dinca

Hello,

Nice plugin works well so far

Any chance of added captcha to it or any other option for anti-spam?

Regards

Juggy

Is there a way to change the title to say something different then “Send Feedback”

Hi,

Yes, you can change this text too from file: /wp-content/plugins/smart-feedback/frontpage/js/loadhtml.js

Thanks, Andrei D.

This sounds exactly like what I’d be looking for however – is there a way NOT to get email notifications about incoming questions/tickets? The client this would be for just wants to check once a day and answer feedback in one go. If it is not a built in feature, paying for having it customized wouldn’t be a problem either (as I said, except for THAT it looks perfect and just like what I need!)

THanks :)

this has stopped working for me on my site, can you fix it for me please. every time i click the feedback button (contact button on my site) it dont do anything!! been like this for the last 4 days!

http://clanvision.org

i have re installed it and still nothing. could you please email me at george@alexiasearle.co.uk for the log in details.

thanks

Please send an email at aa.teamdeveloper@gmail.com with some administration credentials.

Alexandra

Love the plugin. Any chance of adding captcha?

Buna ziua,avem alte update-uri programate la acest script?

Vad ca nu va prea pasa..atunci o sa mai cumpere bunica de la voi..

Hell there, Pre-Sales question …I have a marketplace where users trade with eachother .. so i was wondering if buyers can leave feedback for sellers after their purchase, like it is on ebay, amazon etc ?

Please reply me as soon as you can

thanks

Hi smazhar,
You could do that but keep in mind that this plugin works with WordPress 3.3.

Best regards

hello thanks for your prompt reply, as you know current WP version is 4.1 and not many people would have 3.3 wordpress version still running. Would you have any plans of updating it ? Its unbelievable that i cant seem to find user to user rating system for wordpress anywhere on envato aswell as anywhere else on the internet if anyone knows of such plugin please help, thank you in advance!!

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