Installed per instructions, however, this doesn’t seem to work. Installed here: http://Staufferpines.com/analytics/admin.php – default pw. No FTP available, what permissions should folders and files have?
Hello, please excuse the delay and the inconvenience. Can you please send me FTP access via private message so that I can take a look? Thank you very much
There is any chance that you could make an example to store the data of this system in a database. I will really appreciate it.
Hello, thank you very much for getting in touch and please excuse the delay. Unfortunately, this application was not designed to work with “regular” databases – the structure of the data is stored in a way that is not that easily compatible with e.g. a MySQL database structure. You would have to do significant changes to the application to use it with a “non-flat” database. However, we will release an analytics script which uses SQL. We will notify you when we release that – maybe this would be suitable for you. Thank you
Visitors does not update past “1”. No matter how many people visit my site the visitors remain at “1” but the Pageviews goes up. What could be causing this?
Hello, thank you for getting in touch. Could you please send a private message with some further details and also FTP access so that we can take a look? Thank you
I mention this same issue that “adzdesigns” has addressed…. quote” Visitors does not update past “1”. No matter how many people visit my site the visitors remain at “1” but the Pageviews goes up. What could be causing this?”
Yet it has been two months and you have not given me any solution…. where is the support?
Hello, we are extremely sorry. For some reason your messages slipped through the attention of our support team. We have now just sent you a message. Please once again excuse the super long delay – we are very sorry for that. We will try to get things fixed for you as fast as possible. Thank you
I get a lot of error messages in the log files. Says:
mod_fcgid: stderr: PHP Notice: Undefined offset: 0 in /home/blablabla/modules/statistic/analytics.php on line 425, referer: http://mydomain.com/
And also PHP Warnings:
Tue Dec 13 11:45:33 2016 [client ip-here] mod_fcgid: stderr: PHP Warning: fputs() expects parameter 1 to be resource, boolean given in /home/blablabla/modules/statistic/analytics.php on line 371, referer: http://mydomain.com/
Hello, thank you for getting in touch. Can you please send us further details and FTP access via private message – we will be happy to take a look and try to fix everything for you as fast as possible. Thank you
Is it possible to use for tracking multiple websites ? One instalation but every site has sript for tracking ?
install is and add code on page done,but report not show in admin site.
Hello, thank you for getting in touch. Can you please send us a private message with FTP details so that we can check everything? Thank you
hi guys thus this script show pageviews of subdomainds also
Hello, thank you for getting in touch. Yes, this should not be a problem
Awesome script, absolutely beautiful! Do you have plans for mobile optimization by chance? It’s the only thing keeping me from switching from Google Analytics for my clients.
Hello, thank you for the kind words – we really appreciate it. We have planned to add mobile optimization to the script, however we do not have an exact schedule for it yet – so we can’t say exactly when this will be released. However, we will definately notify you when it’s available. Thank you
Hi i just bought your script and everything seems to be working fine except
the CURRENTLY ONLINE VISITORS it shows nothing.
im running it on localhost for now.
Hello, thank you for getting in touch. Running the application on localhost might cause the currently online visitors functionality to not show any data (depending on your configurations). It should work as soon as you go live on a webhost or server. Should the problem still occur there as well, please do not hesitate to get in touch again. It would then be best if you could send us backend access and FTP access so that we can check everything. Thank you
kann man auch einzelne Elemente (zb. nur die Realtime) in einer externen Website (Dashboard) einbinden?
Hallo, vielen Dank für die Nachricht. Prinzipiell ist das durchaus möglich. Man müsste dazu nur dementsprechend den Code etwas modifizieren oder z.B. eine zweite PHP-Datei anlegen, die nur das entsprechende Element enthält und könnte diese PHP-Datei ganz einfach als iframe in ein Dashboard mit einbinden. Viele Grüße
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