This author's response time can be up to 1 business day.
I have purchased your plugin and tried to install unfortunately it was taking so long just waiting for localhost and facing error like
Error: Maximum execution time of 30 seconds exceeded
Notice: If you want to customize this error message, create app\View\Errors\fatal_error.ctp
Where you were trying to install this application? Can you send us a message through your hosting credential?
in localhost sir, i have send email for detail.
I would recommend to do not purchase this product or any other from this author. After purchased Smart Survey I was unable to set it up, so I contacted the author in more than 5 different times (using email, sending tickets in their website and also making a claim with envato-market). The author never answers. Horrible customer services. the worst experience I have ever had using envato-market regularly since 2015.
Page “survey/installer/thanks” not found
using hosting with direct admin
Please give us your hosting info by message. Thanks
can add more than steps ?
is there any video on how to set up the database? I’ve only uploaded the files to my FTP, and tried Database Host : localhost, Database Name: survey, Database Username : email@example.com and Database Password : 1. It keeps saying there is a Database Connection Error.
Please follow the tutorial to install http://adustsoft.com/articles/view/5, If you have any problem please let us know by comments.
Where should I create my database? PHPmyAdmin? I am not sure on how to install the form. Is ther any tutorial video that will show how to create and install the database?
I just purchased and received the following error upon install:
Error: Cannot use ‘String’ as class name as it is reserved
Notice: If you want to customize this error message, create app/View/Errors/fatal_error.ctp
Hi, You have to downgrade the php version to PHP 5.6. Thanks
Thank you for the quick reply. It’s working now after that change.
Hello, I get the following error message after only time:
Notice (: Undefined variable: newWord [APP/Model/Language.php, line 97]
And then no more text is displayed.
Did you customize anything? Please send us a message with your hosting details.
You can test the backend: firstname.lastname@example.org Password: 123 (It’s just a test interface)
We are not sure about how much you just changed. Might better if you can give us the source.
Have you removed the site?
We’ve bought your Smart Survey last year, but we started to use it now. We made survey with 1-5 rating questions and at graph-page it shows wrong averages. All averages are same (now 4.13 for all questions), but when you click question, it gives different average.
Also when i go to check participant, it shows same value for every question even if they have answered different values (1-5 rating).
And also at printing page it gives:
Hi, could you send us a message with your credential?
I have a problem with my participants-list. If I click on “Survey lists > Survey name > Participants” than appear just 16 entries although there have to be over 100. The next-Button also does not work.
could you show us the problem by your site? might better if you can send us a message with a demo credential.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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