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Hi, Grid Settings, Carousel Settings etc Toggle-Close not working any help?
Thank you for writing in.
Can you please send us the frontend URL where you have used our logo showcase from the below contact form so that we can have a deeper look into the issue.
when we activate the plugin it changes our Font of our website.
How can i stop this?
Could you please activate the plugin in your site so that we can inspect the issues and resolved it.
It is now activated
Can you please tell us which part of your site’s font is changed in brief.Before activating which font was there? Does it changed the font family or font size.
HEy, it changes the bold “size”. With the activated plugin it is more bold then with deactivated plugin.
And the font in the menu is not bold with activate plugin. With deactivated Plugin it is bold
Can you please send us your backend detail in below contact form because we need to inspect the issues before activation and after activation of the plugin.
I just purchased your plugin but I cant download it?!
Your site doesnt work.
Can you send it to me instead? firstname.lastname@example.org
Smart Logo Showcase – Responsive Clients Logo Gallery Plugin for WordPress
Item Purchase Code: 8c6c791f-5f82-4988-ae1d-4fd6e8e17673
It worked now…
It’s good to hear that it’s working now.
If you need any further help please do let us know.
I have a problem width your plugin. When I put in the number of colums and the width, it shows some thing els, and I have tryed everything now.
Could you please explain the issues with screenshot in brief or share the link where the smart logo has been used.Please explain what do you mean by something else.
Thanks for your reply. Here are the link to my website: http://lyg.dk.dlx-temp.dk/medlemmer/
Wrapper Width: 100
Column In Desktop: 6
If you want a username and password to my website, please let me know.
Where can i send you a screenshot?
Could you please send us your backend login detail in below contact form so that it will be easier for us to solve the issues.
Simply love your plugins, so I bought two more today.
I will use your plugin instead of another, but for doing this, I have a suggestions and maybe (hopfefully) you can help.
Can you enable up to 12 columns?
Thank you for purchasing our plugins and we are really happy that we have recurring customers
And thank you for suggesting us features. Regarding the 12 columns, as since there are many components in the each logo such as logo image, logo description, logo contact information, hover icons, so making the higher number of columns division won’t make enough space for all the components and each logos will really show up small. That is the main reason we have kept the max number columns up to 6.
I already know the reasons. They are pretty obviously for some layouts.
But maybe you can enable 8/10/12 columns just for grid layouts + popup.
Look, my problem is… actually I am using https://codecanyon.net/item/logo-showcase-for-wordpress/17303694?s_rank=1.
It´s a pretty cool plugin, but even the author says, it is compatible to WP 4.7, the plugin loads some unneeded assets and this forces many other plugins not to work.
Your plugins are a lot better coded and don´t produce problems like this.
But this plugin I am actually using has 12 columns and this is perfect for my layout.
maybe, this could be a reason
And then, I found the template, where I can set width and height and now I have 12 columns
That’s really great!!
We think your suggestion really make sense so we will consider your suggestions to add more columns for specific layouts such as grid popup.
But since it requires some major changes in display structure so we currently can’t provide an ETA for the next update release. Still, we will try to include this feature in our very next update.
I am looking forward to it.
Actually, the height width settings works fine, even it is a little slow on resizing the browser
Yeah, the column is just the division of the width with respect to 100% so it should work fine with the customization too.
And if you really liked our plugin then please give us a rating from below link.
Hi! Add support for social networks VK.com or tell me how to add the icon and link to the page of this network in the description of the logo. Should make the interface so that the user himself could add any ’ and to insert the icon of the FA.
The image of icon and link can be added to the full view description of logo.
Please follow the below description to add links and icon image:
1.First of all add the logo and click on setting icon on logo as shown in below screenshots.
2.After that logo details will appear, to add the image of icon go to image gallery field and add the image as shown in below screenshot and after that checked the contact info field and in company URL just keep the link as shown in below screenshots.
3.After that in general setting in layout field select the required layout and then open the full view setting tab and checked the full view in order to show the description as shown in below screenshots.
For full details you can check our documentation from below link.
I understand all this. The question in other in the Social Icon point isn’t present opportunity to establish the address for the social network https://vk.com/. It is very popular social network and I am surprised why it isn’t present.
We will manually add the requested functionality for vk.com to the logo.So please send us the icon of vk.com from below contact form.
On a site Font Awesome there is an icon, I sent you a direct reference http://fontawesome.io/icon/vk/
Please send us your login credential from below contact form so that we will add the requested icon and update the code in your site.
I sent you login. How soon to wait for the updated plug-in? I can’t wait to start it in work and to realize the ideas.
We have not get any login details email from you.Please send us from the below contact form.
I do not understand, sent you the data now.
Thank you for providing the login credential.
The requested features has been added to your site.Inside social icon we have added the vk url field.
Please have a look and let us know if you need any further help.
Hi. I after updating of a plug-in of Content Egg had a trouble, the site fell, having given out a fatal mistake. I had to restore a resource from a backup copy quickly therefore the changes made by you in a plug-in of Smart Logo didn’t remain. I am very strongly afflicted with it, I don’t know as to apologize before you for the done work. You can repeat actions or make changes on the party in archive of a plug-in and send it for installation, I am afraid of mistake repetition.
We have send you the backup file in your email.
Thanks, you the best!
If you really liked our plugin and support then please give us a rating from below link.
Good day, I just migrated my website from development to live :
My problem now is All of the logo that I inputted was gone.. and I can’t find a import / export function
Looking forward to your reply
To import and export the logo showcase post you can use the wordpress importer and exporter plugin(https://wordpress.org/plugins/wp-exporter/).Install the wordpress exporter plugin and then go to tools menu and click on export then inside export page select the smart logo and then download the exported file as shown in below screenshot:
And after that install the wordpress importer plugin and import the downloaded data.
Hi, just want to confirm if the gallery can auto rotate through slides at an interval and if they can be opened in lightbox to view larger image?
The gallery can auto rotate through slides in carousels layout, there are autoplay and autoplay timeout functionality in our settings to control the auto and auto’s time interval.
The lightbox option is only available for the gallery images inside full view layout of a logo.The lightbox option for each logo is not available because the logo full details open in lightbox.
If you need any further help, please do let us know.
sorry just to understand when clicking on a logo/image it will open in full view with lightbox
The logo image will not get larger in the lightbox. The lightbox will open the detail description of logo’s company.
Please check the below demo page to know how the lightbox work on our plugin.
Thanks, but just before I make purchase needing to know if it suits my needs. Is it possible to have a custom link whereby it opens then image in lightbox? as thats what my requirements are is on click to open larger image?
Currently, this feature is not possible in our plugin because there is already lightbox functionality for full view layout.
On the Smart Logo Showcase I can not get the grid to go all the across the page. I set it at 6 columns and it only goes across 4 and then puts 2 below and repeats this way. The same thing happens if I select 4 or 5 columns
The issues might occur due to a conflict between theme and plugin css.
Could you please send us your backend login credential from below contact form so that it will be easier for us to inspect and solve the issues.
I have the show case slider set up on two pages, using the flipster layout for both sliders.
On the one page, its showing all 4 images and the other only 3. The one showing 3 images there is also large space above and below, but both are setup with the same settings, can there be a reason as to why? thanks
Can you please provide us the URL of the page where you have used our plugin so that we can inspect the issue from our end?
thanks I have opened a support ticket ticket ID : 5546105912164352
Can you please mention where you have opened a support ticket? You can simply provide us the URL of the page here in the comment or if not feasible then can also PM from below link.
I have messaged on the link that you posted above.
We have received the message. We will check and get back to you shortly.
Good Day, I havent received any resolution as yet, which is delaying the deployment of the website? thanks
The current flipster layout is designed for images slider that is more than 3 images.In order to slide the next image we need the fourth image.We inspect and found that the slide count must be greater than 3 number of image for this layout.So please use more number of images.
If you want to use 3 images then please use our carousel layout.
I just received an e-mail about an update, do I need to start over and re-install the plugin?
For updating the plugin simply, deactivate and delete the existing plugin from your site and install and activate the newly downloaded plugin and all your settings will be as it was before update.
@dphoenix did your issue get resolved, I want to purchase but only if it can display 3 logos, otherwise not worth it.
If you want to use 3 images then you can use our carousel layout.
The flipster layout is designed for images slider that is more than 3 images.In order to slide the next image we need the fourth image.So for flipster layout the image must be greater than 3 number of image.
I use Kallyas Theme and I have installed the Smart Logo Showcase. While the Logo Showcase is working fine, it is interrupting with the theme functionality of Modal Inline Content. I have found this after necessary inspection and isolation of each of the plugin.
The problem is that the plugin is creating an animating container that only disappears on clicking. That too on a page where there is no logo showcase used. Can you please check and let me know a solution.
The lightbox functionality of theme and plugin are conflicting with each other.
Please send us your login credential from below contact form so that we will inspect and solve the issues.
Sent it. Please check. Thanks in advance.
Please let me know if you had a chance to look at it?! Any support needed from me?
Thank you for sending us your details. We are looking onto it and we will get back to you shortly.
Any luck guys?!
The issues have been solved and updated to your site.
Please have a look and let us know if you need any further help.
Brilliant. It works! Thanks for the support. If you also let us know what was the problem and the solution, can do it next time same problem appears
The lightbox initialization was same in both theme and plugin, so we have fixed the initialization script and few codes in our plugin file itself, we didn’t customize the theme settings.Now such lightbox problem will not appear again in future.
Hi, I’m using the lite version right now, but im considering purchasing the full version.
But does the free version support opening links in a new tab? Or does only the full version support that?
Both pro and lite version support the external link opening in new tab.
If you need any further help then please do let us know.
I am having two issues:
1) When I go to upload the zip file it tries to install and then goes to a blank screen and does not complete the installation.
2) I tried the lite version to see if I could just get that to work. It does but I am unable to change the position and size of the logos.
Regarding other issues, could you please send us the login credential from below contact form so that it will be easier for us to inspect and solve the issues.
There’s a problem when I upload multiple logos / images at once, when I hit save after I upload 2 to 5 logos, the logo that I inserted vanishes
Since the Advert Logos showcase was empty so we added a test logo and we test and found that everything is working fine on that test logo.
All the logo has been deleted and is in trash. We didn’t find logo showcase on which the issues has occur so could you please share on which logo title the issues has been faced.
Please disregard my last issue, My latest one now is, I’ve uploaded 50 logos, but I think it’s only being limited to 40? and I can’t upload more?
Your reply will be appreciated
The issue may be occurring due to a large number of fields in the form which your server is not being able to process from one page to another. That is the reason all the necessary fields didn’t get posted through the form from one page to another and the issue occurred.
So please ask your hosting provider to increase below parameters in the server’s php.ini file and check if the issue is resolved or not.
post_max_size = double the size of current settings
max_input_vars = 5000
Please let us know if there is any difference with the number of logos being saved after changing these parameters.
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