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Discussion on Smart Logo Showcase - Responsive Clients Logo Gallery Plugin for WordPress

Discussion on Smart Logo Showcase - Responsive Clients Logo Gallery Plugin for WordPress

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403 comments found.

Hello!

Is it possible to have a grid with 3 or more columns for mobile? Thank you.

Hi there,

Thank you for writing in.

Yes, we can do that by some CSS tricks. Please do let us know if you would like to implement it.

Thanks!

Hi,

after adding the 33. Logo the full details of the logos disappear.

https://www.btc-havelland.de/tagderschiene/

Ideas?

I just found your note regarding this topic:

“If you are having any trouble storing large number of logo images then it might be occuring due to insufficient values of post_max_size and max_input_var parameters. Please increase these parameters in your hosting server’s php.ini file

post_max_size = double the size of current settings

max_input_vars = 5000”

Works for me (-:

Hi there,

Thank you for writing in.

Yes, it works if you have all these recommended php settings.

Thanks!

NIA

NIA Purchased

Hi I’ve encountered some errors (filter). I’ve send you an email. could you please respond with a solution.

We are working on it. Will let you know on updates soon. Thanks

andre269

andre269 Purchased

I am using the filter option, but the logos never show – only the empty table. I used the free version of the plugin and it worked fine. I purchased the full version as I needed the filter ability.

I have tried changing the configuration, but still no images. I have changed PHP versions from 7.4 to 8.0 and 8.1, but still nothing. I have disabled caching, performance plugins and other plugins, but still nothing. I can provide screenshots of the front and back in a private message.

andre269

andre269 Purchased

I have sent two e-mails with screenshots and admin login details 2 days ago as you requested. Nobody has attempted to fix the issue yet, although the response time is listed as 1 day. The e-mail has been read, but nothing has been done.

The plugin doesn’t work as described, it doesn’t display the images at all, not to mention “as it is in the demo”.

The plugin also generates code errors in the browser console.

Therefore, I have requested a refund. Please approve the refund. I will find another plugin to do the job.

andre269

andre269 Purchased

Thank you for the assistance. All problems are now resolved. - The logos display properly. - Sizing is sorted out. - The browser errors are gone. We can discard the refund request as I am happy with the end result.

Hi there,

Thank you for writing back.

Please do contact us if you have any additional queries. And could you please do us a favor by rating and reviewing our plugin at: https://codecanyon.net/downloads So that many people can know us.

Thanks!

Hi, I need some assistance. The last logo in each set is repeating. How do I keep this from happening? I tried deleting all the empty containers it creates but once I save the changes they reappear. Please advise on a quick fix. Link to page: https://frenchfizz.com/book-fairies-our-partners/

Thank you, Amy

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

please provide us your email address. thanks

I have reached out via your private contact and requested a refund through Envato refund process for the plug-in a couple days ago. As I mentioned in my direct email, I had to go with a different plug-in to do what I needed since I did not receive support or a response and we had a deadline to meet. I will file refund request through PayPal if I don’t receive a refund within 24 hours.

Is this still being developed? I noticed the About Us Page posted a DB connection error for your website (https://accesspressthemes.com/wordpress-plugins/smart-logo-showcase-responsive-clients-logo-gallery-plugin-for-wordpress/) and the last update to the plugin was 2021. Can you advise of current development?

Hi there,

Thank you for writing in.

The site is working fine now. Please check.

Thanks!

Hello,

I have a problem with the plugin smart logo showcase. For the full view type, I wanted to choose Inline but it does not work even when I save changes I did on the plugin’s page, the details of logo stay in the pop-up type in my website.

Hi ! I already exchanged with your team yesterday and sent screenshots and more details by email, I am waiting for your response :) Thanks !

Hi there,

We will let you know when we fix the issue.

Thanks!

Hi, thank you for your help !

Hi,

The plugin does not meet our requirements. So we need a refund. Is it possible?

Hi there,

Thank you for writing in.

We cannot refund in such cases. Please refer to the link below: https://themeforest.net/page/customer_refund_policy

Thanks!

Please delete the account for chrisc120. The plugin didn’t work for us so we no longer need the account. Thanks Chris Carlin

Hello, I registered on your site, but I can’t log in to the support page, so I’m writing to you this way

I have a problem with your plugin. I bought it through themeforest.com. Smart Logo.

The problem consists of inserting additional logos and logo details. Every next time I want to insert a new logo in GRID I can’t save the changes and the new logo doesn’t show up on the page where it is needed. As if no changes had been recorded.

https://www.postinfo.rs/prijatelji-portala/

Hi there,

Thanks for writing in,

For test purposes, would you please deactivate another plugin and then clear the site’s cache to check if the issue still persists or not?

Thanks!

kognito

kognito Purchased

Hi there,

Is it possible to have a continuous smooth scroll effect in the Carousel 7 please, rather than the current “stop & go”?

Thank you!

Cheers Clemens

kognito

kognito Purchased

Hi there, it’s here: https://balanceproject.co.nz

Cheers Clemens

Hi there,

Thank you for writing in.

We this we will have to customize plugin. Please do let us know if you would like to implement it by customizing the plugin.

Thanks!

Hi there, I think that would be a great added feature! I’m sure other customers would love this implementation as well!

hello, Great plugins. I have a small issue on my website. I am using caroussel Template 9 ( with popup option). When I click on a logo to show the popup, sometime the screen return to the top of the page before the popup appears. Do you have a solution to solve this problem ? Thank you.

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

Most of the custom features I bought this for like adding links and different filters and layouts are not working.

Hi there,

Thank you for writing in.

Are there any kinds of errors being shown?

Thanks!

do u have admin panel? how can add new icon

Hi there,

Thank you for writing in.

Could you please explain more on this matter?

Thanks!

where do i enter serial for the product in WordPress. I have my serial. I need to use the PRO version ASAP

Hi there,

Thank you for writing in.

Could you please explain more on this matter so that we can help you on this matter?

Thanks!

I added this plugin through CPanel and it completely crashed my entire website. Please help asap.

“There has been a critical error on this website. Please check your site admin email inbox for instructions.

Learn more about troubleshooting WordPress.”

Hi there,

Thank you for writing in.

Could you please once send us the wp admin login details of the site from below contact form so that we will check and help to fix the issues as soon as possible.

https://codecanyon.net/user/accesskeys#contact

Thanks!

I’ve used Smart Logo premium version before with no issues. Now, I’m having an issue where the social media buttons are colored to match the Facebook, IG, etc, however, there is no icon. I’ve tried toggling all of the various settings, switching grid layouts, full view settings, everything, and no success.

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

Hello,

This plugin is not allowing us to save grid layout. Everytime I select it and update on refresh its going back to no layout.

Hi there,

Thank you for writing in,

We need a little more information to understand what’s going on. Can you please elaborate further using a screenshot regarding your query ? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

Hallo,

im using Smart Logo on my Website on several ways. (eg https://www.btc-havelland.de/projektpartner/ )

I have the problem, that if the company description is to long, no scrollbar appears and so the text lays over the following input (eg. adress).

How can i fix this?

Hi there,

Thank you for writing in.

If possible could you please provide us a screenshot? Once we’ve got that information from you, we can take a closer look!

Thanks!

Hi

sorry I can’t use the Software. Compatibility isn’t good in our case. Please can you accept a refund. Thank you

Hi there,

Thank you for writing in,

Could you please explain more on the compatibilities of our plugin in detail? So that we can help you.

Thanks!

Hello! The install went well, and the logos are loading ok but when I try to edit the logo details like Logo Title and link nothing happens and all resets every time I try to save the details, I tried to empty the cache and disable all the other plugins but nothing helps

Hi there,

Thank you for writing in,

We need a little more information to understand what’s going on. Can you please elaborate further using a screenshot regarding your query ? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

screens https://www.jottacloud.com/share/pf9njgapc03p

nothing put in the logo details stays, don´t even know if there is a save button

Hi there,

Thank you for writing back,

We need a little more information to understand what’s going on. If possible could you please provide us with temporary login details of your site’s backend? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details. Please reply to us via the ‘Private Contact’ option below.


Documentation   Private Contact

Thanks!

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