Discussion on Smart Logo Showcase - Responsive Clients Logo Gallery Plugin for WordPress

AccessKeys

AccessKeys supports this item

Supported

This author's response time can be up to 1 business day.

203 comments found.

i got a notice that there is an update for the smart logo showcase. how to i update? when i go to plugins in wordpress it doesn’t show an update. there is no update option on this page or at evanto market. the only option there seems to be is to download the entire plugin which i have done. then when i try to install it it says that the folder already exists and that the install has failed. i am currently using the plugin on several pages so i do not want to lose that work and functionality. can you please provide update instructions? thank you.

Hello there,

Thank you for writing in.

For update,please download all files and documentation of plugins from codecanyon account and then deactivate the older version of the plugin and delete it and upload and install the latest version of the plugin on the site.Deleting the older version of the plugin will not lose any data of the same plugin,after installing the latest version of the plugin the settings and post will reapear again.

If you need any further help then please do let us know.

Thanks

I deactivated and then deleted and installed the new smart logo showcase. I activated it and went to my logo showcases and all the “showcases” are listed there as they were before, but, all the logos are gone! The pages of the site where I have the showcases installed have some of the showcase infrastructure, but, there are no logos. Help! As I mentioned, I have the showcase active on several pages on my site and now those pages are broken. I need to correct this immediately and can’t easily recreate the lost work without about 8 hours of work.

Hello there,

Thank you for writing in.

We are sorry to say that you got such issues after activation but we have not got such activation issues before for latest updates installed. Could you please once send us the login details of the site from below contact form so that we will check and let you know the solution.

https://codecanyon.net/user/accesskeys#contact

Thanks

fuzz-mike

fuzz-mike Purchased

Hi,

Bought the plugin a couple of days ago. After adding multiple logos, I can’t save the settings on the plugin (ex. filter setting, template, overlay/hover effect, etc.). Have read a lot of comments, but I just can’t make it work. Any help would be greatly appreciated.

Hi, there!

Thank you for writing in,

Unfortunately, it may be issue that is created by a server. It may be causing because of low space on the server. It’s max_input_vars and post_max_size needs to be increased and needs to check on increasing the value.

If the issue is not solve then please let us know. We will help you best we can.

Regards!

On my firefox browser the logo’s are shown oke, but in Ie and google they are very big?

What is the problem

Hi, there!

Thank you for writing in.

Could you please provide us your site URL so that we can check the issue and provide you with a solution.

Regards!

by
by
by
by
by
by