I dont find it the easiest plugin to create sliders, esp since the new V6 update. Its a pity as the plugin is the most powerful slider plugin on the market for WP. You can create anything IF you know-how. I do hope in the future they make the interface easier to use. Dont get me wrong, its fantastic in terms of capabilities, but in user-friendliness it could be better.
However, the reason for my review is because of support. That on its own deserves 6 stars if it was possible to leave that many stars. KC Chai is the best.
I have several licenses for this plugin and do rely on support. I dont find all support reps offer the same level of support though which again, could be improved. Some reps will simply point you to resources which is stressful when you've already looked at them and had to wait 24hrs to reply, but KC Chai simply goes above and beyond all reps. I wish everyone was like him.
If you want a slider plugin that has the possibilities of creating sliders other plugins cant do, this is it.
If you want a slider plugin that is the easiest to use, this isn't it.
If all support reps were like KC Chai, then this plugin would always be my go to, however its hit and miss who replies.
To the developers, take note...
KC Chai deserves a raise. Without him, I wouldn't have several licenses for this plugin. Other support reps could learn a thing or two from him about what support means and how to be the best at it.
In regards to the plugin itself, please consider this. You have the MOST powerful slider plugin, period. But most of us cant use it to its full capabilities due to the steep learning curve. Scroll based animations are virtually impossible for a normal user hence I cant even find someone on codeable who can re-create sliders like you have on your own site. Pity as I'd pay x10 for this.
However, a plugin to be proud of.