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Reviews for Slider Revolution Responsive WordPress Plugin

Reviews for Slider Revolution Responsive WordPress Plugin

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10,416 Reviews

for Documentation Quality

you can't know what version is listed! since there is NO info.! and I wonder why not ?

Author response

Thank you for reaching out to us. We appreciate your interest in our plugin.

Regarding the change history, you can find it here: https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380#history . The version available for download on CodeCanyon is always the latest version of our plugin.

If you have any questions or need any assistance, please don't hesitate to contact our support team. We're here to help and make sure you have the best experience possible with our plugin.

for Customizability

NEED MORE SPEED OPTIMIZATION

Author response

Thank you for taking the time to provide feedback about our plugin. We're sorry to hear that you felt our plugin could use more speed optimization. We take all customer feedback seriously and are committed to constantly improving our products.

We understand that load speed and performance are important factors for a good user experience. We have a comprehensive tutorial that explains how speed is defined and how to optimize it for our plugin, which you can find here: https://www.sliderrevolution.com/tutorials/optimizing-load-speed-and-performance/

Please feel free to reach out to our support team if you have any questions or need further assistance. We appreciate your support and want to make sure you have the best experience possible with our plugin.

Nice feature yet with many bugs needing a lot of updates.

Author response

Thank you for your feedback! We apologize for any inconvenience.

We take all customer concerns seriously and are working diligently to address and fix any issues. We appreciate your patience and support as we continue to improve our plugin. If you could please provide more details about the specific bugs you have encountered, it would help us to investigate and resolve them more quickly. Please don't hesitate to reach out to our support team for further assistance.

Best regards from your Team @ ThemePunch

for Customer Support

Thank you for the big service and help! I have to say, this guys did a wonderfull job. My service period was over, they gave all the support without saying anything. First of all, I apologize for being impulsive. And a big thank you to you from the bottom of my heart.

for Customer Support

Just a pain if you ever want to transfer website.

Author response

Hi,

sorry to read about your negative experience but we are a little surprised. This actually is very easy normally and we even have an addon to help you with that task.

Speaking of helping with that task, please contact our support team via https://support.sliderrevolution.com. Our experts will help you really quickly.

Cheers, Dirk @ Slider Revolution

for Customer Support

How can such a large plugin development company do such a bad job
I sent more than 5 emails in 10 days but no response.
I'm so desperate for your support team.

Author response

Hi,

sorry to read that and for the confusion.

Our support team is not reachable via email but only via:

https://support.sliderrevolution.com

Cheers, Dirk @ Slider Revolution

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