They are very helpful, responsive and they know what they are doing. I had a problem witht the plugin and I couldnt figure it out for days. Contacted them, we were in conversation for about two days and they fixed it. Id it wasnt for them, I would still have the problem and I would still have no clue how to fix it because it was some technical coding thing not in the plugin but in the theme i used. But overall, they ar great. 100%
I've been using Slider Revolution for a few years now and it continues to impress and exceed my expectations. Not the least of which due to the exemplary support by the personable, knowledgeable, and ever-patient customer service squad.
Their punctual replies are rock-solid and they have worked through some very specific issues with me for however long it takes to fix. Their commitment to customer satisfaction and helping create a product that customers are happy with is outstanding.
I only wish that more plugin authors had such a dedicated team behind them. The fact that I've interacted with many of the same support agents over the years is a testament to all of the above and one of the main reasons I will continue to employ Slider Revolution in my projects. Thanks guys!
clunky - massively complicated, inconsistent UI and only about 80-90% of it works - big waste of time and effort - used a different slider in the end
first of all thanks for the feedback concerning our latest version of Slider Revolution. Every customer input is appreciated and considered. And we would appreciate it if you could write to email@example.com and be a little more specific so we can check the issues? Thanks so much for helping us, yourself and other customers with giving detailed feedback!
Like Version 5 at the time Version 6 now is groundbreaking and lifts building Sliders, Heros and Modules up to new levels due to its new UI. Of course a little learning curve is included like with everything in life that changes. But you will see after working with it that all that has been changed is for a reason and gives you more, easier and in general better control over the output. We hope you can give our plugin a second chance! You would miss out on a lot!
In order to ease the learning curve we have included a guiding and a help system: https://www.themepunch.com/slider-revolution/help-support/#help-mode
Also our dedicated YouTube channel has some fine tutorials to help customers of every state of knowledge: https://www.youtube.com/playlist?list=PLSCdqDWVMJPPXEuOEqYEQMAsp0vAYw52_
If you need any help please do not hesitate to contact our support experts over at https://themepunch.support
Very powerful and impressive plugin, and the customer support is even better. Guys at Themepunch are awesome. Assistance is always helpful and really fast. I'm building my entire website with Slider Revolution 6!