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Discussion on Slider Revolution Responsive WordPress Plugin

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Hello, I have installed the last version of Slider Revolution (5.4.8), but when I put into a slide a “YouTube Video” option, disable the option: “Mute” and put into the volume parameter: “400”, but still can’t listen anything of the video in the home slider.

Also I change the “Aspect Ratio” and don’t change the resolution,

Please some clue about what happens? I tried with delete the plugin via FTP and upload the files of the last version and disable/enable, but same problem.

Thanks

Hi M4nuS,

Thanks for your message. I’d like you to know that there is new browser policy that restricts video with sounds to autoplay on a browser. You can refer to this article that explains more about this https://www.themepunch.com/faq/video-audio-changes-safari-chrome/ . If it’s a “background video”, it will autoplay and the “mute” option will be enabled by default. To play the video with sound, use a “Video Layer” as mentioned in the article I’ve shared above. If you need further assistance, contact us over at our support center and a member of our team will guide you further with this.

Best regards, KC
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Thank you very much for the fast and good response, I almost becomes crazy with that.

Hello,

My name is Dragos and I am interested in purchasing this awesome plugin. But I need to find answer for this question. “If I buy Extended License 120$ I can use this with DIVI theme for my clients?” I want every time I design a site for my clients to use Slider Revolution with Divi Theme only. Is this possible?

Or….If I buy a Regular Licence for one site. I design a site on a subdomain for my clients in general. I need to know if a design the client site on this subdomain with the regular licence and then migrate the site from subdomain to the main domain, I will loose the license or I can used also on the main domain?

Thanks

Dragos

Hi Dragos,

Thanks for your reply. The Youtube link shows “This video is unavailable.” error. Kindly contact us over at our email at help@themepunch.support and we’ll discuss this further.

Best regards, KC
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Thanks.

I send right now an email to help@themepunch.support

Kind regards

Hi Dragos,

Kindly refer to this reply above https://codecanyon.net/comments/21054783 .

Best regards, KC
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Hi,

Is there a way to share a direct slider via link externally. I don’t want to create an entire page and share it. Can I just share the actual banner on facebook or instagram? I’ve tried to follow the FAQ on https://www.themepunch.com/faq/link-particular-slider-individual-slide/ but this makes the entire banner a hyperlink. But I would like to href my-site#rev_slider_# on another domain. Is there any other documentation or youtube video explaining this?

Thanks

Hi tcroft,

Thanks for your message. Kindly refer to this article https://www.themepunch.com/faq/how-to-hyperlink-slides-and-layers/ on section #4 that explains how to achieve what you needed there. Let us know how it goes.

Best regards, KC
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I have a copy of revolution slider that appears to have been bundled:

Revolution Slider – GFXFree.Net

I think I need to upgrade as youtube video displays but does not stream on an https: site.

I tried to post a ticket to ask for help to upgrade but I don’t have a license number anywhere showing.

Can I for example in place upgrade to the latest version of slider?

please advise how I progress this.

thanks

jON

Hi JonRowlan,

Thanks for your reply. Just inspected your Website and it looks like you’re using a very old version of the plugin. You’ll need to update it before we could troubleshoot this for you. Since you have received our plugin via a theme purchase, there are two options:

1. For setup and integration issues, please contact the theme author directly. If you want to update the plugin, you will have to wait for the theme author to include the latest version in their theme. With the latest plugin .zip file you can then do a manual update.

2. If you need direct support from us as well as automatic updates in the backend, you can purchase a plugin license from us here. The license key you receive can be entered in the plugin backend and will unlock the automatic update feature for you. When commenting on the Envato item page or submitting a ticket to our support system https://themepunch.support , you can also enter the purchase code to become eligible for support.

We hope that this clears things up a bit!

Best regards, KC
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I don’t even know who the theme author is so option 1) doesn’t work for me.

will the option 2) license allow in place upgrade of RevSlider so that the placement of the sliders remains the same on the page? We have rev slider on other sites so I know that it works fine using later code, I just don’t want to have to remove plugin, reinstall plugin and rebuild the sliders/slides.

happy to order and pay if I know that this will work “in place”

thanks

jON

Hi JonRowlan,

Thanks for your reply. Kindly contact us via our email at help@themepunch.support and we’ll discuss this further.

Best regards, KC
Cheers from the team @ ThemePunch

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Hey, already had slider Revolution with a temaplate but thinking of buying it again. Just a little question cause I couldn’t find a “template example” like that:

https://arcr.ru/

Is it possible to create such a “slider”? So where you hover over a text and the image shows up in the background. If yes how can I do that? Could you probably make a example template like that slider?

Would be great!

Thanks! Justus

Hi Gamernamer,

Thanks for your message. I’ve just inspected the example Website and you can achieve the “hover background switch” effect using the method from this demo template https://revolution.themepunch.com/thumbnail-hover-slider-revolution-plugin/ . Is this what you’re looking for?

Best regards, KC
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Hello!

Yep! Thanks. Looks like that could work ;)

I have a suggestion for an addon for Slider Revolution. If I should post it somewhere else, it would be nice if you would tell me where i should post it.

I’ve found that amazing slider on a Website where the objects are getting into particles when you scroll (with the color of the objects) and getting rebuilded after that. I’ve really no clue how they did that but I think there are many people which would like that effect..: (Here is the website: http://www.mathis-biabiany.fr/)

It would be amazing If you could implement such a feature.

Thanks and best regards, Justus

Hi Gamernamer,

Thanks for your reply. That’s a wonderful example and I’ll definitely forward this to our developers so that they could review this feature request. If you’ve further suggestions, feel free to email at help@themepunch.support .

Best regards, KC
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Hi, how can I hide the navigation like arrow and bullets when there is only 1 slide from the post. I’m using the post based slider settings

Hi Christinabl,

Thanks for your message. Unfortunately, there isn’t an option out of the box that allows you to do that. But there is a “navigation visibility” option that allows you to “ Only show navigation element on mouse hover“ and here is the section of the documentation for your reference https://www.themepunch.com/revslider-doc/navigation/#common .

Best regards, KC
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Slider parallax start position. My homepage slider has a parallax effect on it, but the parallax doesnt start until it hits the top of the screen when scrolling. My header navigation is about 250px high. It seems like there needs to be an offset or something. How can I do this?

Hi FL-dev,

Thanks for your message. For this particular case, we’d need to have one of our technicians in our support center investigate. Contact us over at our support center and a member of our team can investigate this for you asap!

Best regards, KC
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Hi, I recently bought Kallyas theme which comes with Slider Revolution. I have a problem I cannot solve : I created a slider that contains 8 slides. In the slider settings/ Navigation/ Bullets, I chose “Numbers”. The problem is that only six numbers will appear whatever the number of slides I have, whereas if I choose anything else in the list but “Numbers” (any kind of bullets ie Hesperiden etc.) I will have the right number of bullets. What should I do ? I need a number per slide and I prefer numbers to bullets. Can you help. Thanks in advance. Nathalie

Hi sitelle45,

Thanks for your message. Looks like we’d need to have one of our technicians in our support center investigate this on your Website backend. Contact us over at our support center and a member of our team can investigate this for you asap!

Best regards, KC
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I cannot ask the technicians because I cannot create a ticket at the support center’s since I didn’t buy the plugin directly (It came with the theme I bought, Kallyas).

Hi sitelle45,

Thanks for your reply. As you have received our plugin via a theme purchase, there are two options:

1. For setup and integration issues, please contact the theme author directly.

2. If you need direct support from us, you can purchase a plugin license from us here and the license key you receive can be used to submit a ticket to our support center https://themepunch.support or by email at help@themepunch.support where we can help you with this.

We hope that this clears things up a bit!

Best regards, KC
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Do you have any plans to fix the progress bar being hidden by an HTML5 video?

Hi shawnrwitt,

Thanks for your message. This isn’t known issue but thanks for reporting it anyway. In the meantime, we can try using custom CSS code to force the progress bar to display on the front. If you need help with this, could you possibly email us at help@themepunch.support so that we could check this out for you?

Best regards, KC
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Will do, thanks for the reply.

Hi, I am trying to add YouTube video as a background in revolution slider. But there is an issue with RTL . I works fine normally but in case of RTL video is not shown properly. and autoplay in not working in both cases. I am using revolution slider version 5.4.8 Check this screenshot http://nimb.ws/SDVw5f Thanks in advance to resolve this issue.

Thanks,

It resolves my YouTube video issue , but still autoplay in not working . I have checked all the settings. But autoplay option is not working in case of RTL. Please suggest me what will the issue at this moment.

Please check my settings , http://nimb.ws/EIHGhV it still playing a video with sound after setting mute on, and autoplay option is not working in both cases i.e RTL or without RTL. Please check this once and suggest me a solution for this.

Thanks..!

Hi Archana95,

Thanks for your reply. This looks like we’d need to have one of our technicians in our support center investigate. Contact us over at our support center and a member of our team can investigate this for you asap!

Best regards, KC
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I purchased this slider a while back but unable to register it. Hence, unable to enjoy the premium service despite my license. And yes, I am only using it on one website. I tried everything I could, I deregistered and all that and yet nothing works. May I seek urgent help. it has been months that I have been calling for help and no response.

Hi ppokah0111,

Thanks for your message. You can deactivate manually here: https://www.themepunch.com/purchase-code-deactivation/

If that does not work, contact us via our support center or by email at help@themepunch.support and we’ll assist you further with this.

Best regards, KC
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is possible return in frontend number of views of a individual slide?

for example, i have one slider with products (composed by 3 slides) i want to know people that see the thrid slide (clocks) and return number of views in my frontpage?

Hi trisquelmedia,

Thanks for your message. Unfortunately, what you needed there isn’t something that is currently possible to achieve out of the box. But it could be possible with 3rd party plugins that captures “user views”. However, I’ll go ahead and add this to our official feature request list on your behalf so that it could get reviewed by our developers. Let us know if you’ve further questions.

Best regards, KC
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Can Social Stream in Slider Rev. be used to showcase streamed live video on half the screen and show comments on the second part of the screen?

Hi N_A_R_E,

Thanks for your reply. Unfortunately, there isn’t an option that allows you to achieve that out of the box. But maybe you can try displaying the “Youtube Live Video” in an “iframe” using the method from this article https://www.themepunch.com/faq/display-iframe-slider-revolution/ or embed it directly as explained here https://stackoverflow.com/questions/39275889/how-to-embed-new-youtubes-live-video-permanent-url . Let us know how it goes.

Best regards, KC
Cheers from the team @ ThemePunch

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Hello. I purchased this a while ago but it wasn’t until now that I’m using the plugin. However, upon installation I get a “wrong license number” even though I entered it right. I would appreciate if you can tell me how to go about this issue. Thanks!

Hi m3orange,

Thanks for your message. You can deactivate manually here: https://www.themepunch.com/purchase-code-deactivation/

If that does not work, contact us over at our support center or by email at help@themepunch.support and we’ll assist you further with this.

Best regards, KC
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Hello,

I’ve noticed a strange issue with Slider Revolution buttons and Safari. They do not work. Any other browser, users can click and be taken to the corresponding link. Is this a known issue?

Hi relativ,

Thanks for your reply. I’ve just inspected your Website and I’m able to see a broken image on the “Static/Global Layer” https://www.themepunch.com/revslider-doc/second-steps/#staticlayers . Could you replace or remove it and see if it fixes the issue you had there. If you need assistance, contact us over at our support center and a member of our team will attend to you asap!

Best regards, KC
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That did the trick, thank you!

However now I have another quick question and this isn’t Safari specific but in general. I had created duplicate layers in my slides to be visible on certain devices however they do not appear, just the original copies of the layers do. For example, the buttons for mobile display are set to be about half the size of their desktop versions, etc. Thoughts?

Hi relativ,

Thanks for your reply. Looks like we’d need to have one of our technicians in our support center investigate. Kindly contact us over at our support center and a member of our team can investigate this for you asap!

Best regards, KC
Cheers from the team @ ThemePunch

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Hi, Instagram slider appearing Failed to load Stream error. Any fix?

Hi, In my log I’m having this error

Undefined offset: 0 in ../revslider/includes/external-sources.class.php on line 816

I realized that only HTTP 1 request works but HTTP 2 request failed. Any fix coming soon for Instagram slider over HTTP2 request?

The following code in external-sources.class doesn’t work

preg_match('#^([^\s]+)\s(\d+)\s([^$]+)$#', $response_http, $response_http_matches);

When the Http response is “HTTP/2 200 “

Hi SyL_seow,

Thanks for your reply. We’ve received your email and we will follow up over there.

Best regards, KC
Cheers from the team @ ThemePunch

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hi team, I have a question. I purchased your plugin and registered it on my website. after a while I deleted that website without deregistering the code and now when trying to use it for my new website it says that this code is already registered. what can I do now?

Hi RonRico,

Thanks for your message. You can deactivate manually here: https://www.themepunch.com/purchase-code-deactivation/

If that doesn’t work, contact us over at our support center or by email at help@themepunch.support and we’ll assist you further with this.

Best regards, KC
Cheers from the team @ ThemePunch

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I’m using post base / Woo Commerce slider when I try to link back to the posts or product page using “Slide Link” I get the following were the permalink should be : 7B%7Blink %7D%7D.

Also is there a way to give {{link}} a different title, instead of post title I could rename it but still maintain its permalink?

Hi hinesdesign,

Thanks for your message. We’ll need to check your Website backend to troubleshoot the permalink issue you had there. contact us over at our support center and a member of our team can investigate this for you asap!

To apply a different title to the “{{link}}” metadata, you’ll need to first “add Custom Post Meta” following the instructions here https://www.themepunch.com/faq/how-add-custom-post-meta-your-post-based-sliders/ . Then use the content from the “Custom Post Meta” as the title and hyperlink it using the {{link}}. Example code below.

<a href="{{link}}">{{meta:meta-name}}</a>


Best regards, KC
Cheers from the team @ ThemePunch
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Hi Dragos,

I really liked Slider Revolution and want to buy the Regular License, but I want clarification on the following:

1. I want to use Slider Revolution for 4 websites for a client, Should I go with Regular License or Extended License?

2. Currently the testing for one of the websites is getting done under a Subdomain name, if I buy the Regular license, will I be able to use it in the future if the website is redirected to a domain?

Thanks!

Hi Anmegha,

Thanks for your message. Please allow me to answer your questions accordingly.

1. If you are using on different sites you’ll need to use a regular license and you need to buy a regular license for each site. Kindly refer to our product licensing information here https://www.themepunch.com/faq/licensing-information/ .

2. I believe you’re referring to a “Staging” site and you can refer to this article that explains what you can do https://www.themepunch.com/faq/licensing-information-for-staging-sites-and-localhost/ .

Best regards, KC
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Pre-sales question, if you allow: Can I do flip cards with your WP slider (e.g. for control of learning progress where you have a front side of a card with a question and a back side with the answer and you can swipe forth and back between flip cards/questions answers? I would assume a question would be a slide, with a front and back side with a flip translation and a users swipes between slides/flip cards. Correct?

Hi TTom922,

Thanks for your message. Yes, thats correct. I’ve made an example for you here http://works.themepunch.com/bugreport/kc-rs-flip/ and could you check and see if this is what you’re looking for?

Best regards, KC
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