22833 comments found.
Hello, is it possible in Main background > Solid colored, to put a color code in place of using the color picker ? Because i would like a specific color and it’s not easy to have this color with the color picker. So it’s showing a color code but i can’t replace it by my own value, it disappears on focus.
Yes, it’s #69CBB9 but i can put this manually.
Thanks but when i edit a slide i have not this setting but that : https://www.dropbox.com/s/hwdzr4zpawuwagn/Greenshot2017-09-06-18.57.20.png?dl=0
Hello, just purchased my 4th license. I have a question: I want to add a slider to a split page design: left slider – right other content. I want to make the slider full hight of the page, but not full width. How can i manage that?
Thanks for support
I use a VC row of two columns
Hello,
I would like to add filter “Rays” available for background-images, on to a normal image-layer. Is this possible? Best regards, Harry
Hi harryriegel,
Sure thing. Here’s where this can be added:
https://www.themepunch.com/revslider-doc/main-background/#image-filters
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Your given link online desrcibes filters for background-images, but not for normal layers… did I overlooked something?!
Hi harryriegel,
Sorry about that! The same media filters aren’t available for Layers, but feel free to contact us over at our support center and a member from our team can help you with a solution for this.
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Before I purchase your item, I have a few questions, can I use your slider to make video headers with dot or line overlays ? and if I use videos from vimeo will I have Frame flashing at the start of the video – these are all problems I’ve run into using the free version 5.3.0 from Avada Theme.
Hi ebrown_gracemedia,
The premium version would be any different for these options/issues. The dotted overlays can be added to any video via the settings
https://www.themepunch.com/revslider-doc/main-background/?tab=youtube#youtube-sourcesettings
and then for your frame flashing issue, this isn’t a known issue so we’d have to investigate it for you in our support center to know if it could be solved or not. But otherwise here’s how support works for bundled plugins:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
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HI There. I have downloaded a theme that has the rev slider. Now ive installed the pluggin and actyivated but the alias do not match up. Cannot find where to change the alias on slider end or front end. Are you able to help. cheers
Thanks for your request !
Most of your questions can be answered by browsing through our detailed online documentation and FAQ page http://themepunch.com/support-center and http://revolution.themepunch.com/documentation/
As you have received our plugin via a theme purchase, there are two options:
1. For setup and integration issues, please contact the theme author directly. If you want to update the plugin, you will have to wait for the theme author to include the latest version in their theme. With the latest plugin .zip file you can then do a manual update.
2. If you need direct support from us as well as automatic updates in the backend, you can purchase a plugin license from us. The license key you receive can be entered in the plugin backend and will unlock the automatic update feature for you. When commenting on the envato item page or submitting a ticket to our support system, you can also enter the purchase code to become eligible for support.
We hope that this clears things up a bit!
I tried to send through a support ticket for this but the “next” button wouldn’t work so yeah, here’s my question….
I have the filmstrip addon working on this page: www.hustle-workshop.com but wanted to know if there was a way to make the white, black? So basically either reverse the transparency to cut out white (so I can just reverse the colours).
Cheers,
Hi hustleworkshop,
For the nature of the way the filter works it has to be white.
P.S. Sorry for the trouble with our support system. In the future if you’re having any trouble with our support center at all please send us an email to help@themepunch.support and our techs will respond just the same!
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HI I have purchased this plugin twice.. It keeps saying OOOPS WRONG PURCHASE CODE.. VERY FRUSTRATING 
THANKS FOR HELPING OUT.. GREAT PLUGIN!
IT SEEMS I HAVE BEEN FLAGGED 4 TO MANY ATTEMPTS AND YOUR SYSTEM HAS CANCELLED MY VALIDITY..
THATS VERY BAD.. IM EXPERIMENTING.. AND AT LEAST SHOULD GET A WARNING OR LET ME KNOW HOW MANY ATTEMPTS CAN BE MADE.. FRUSTRATING..AND FINALY A WASTE OF MONEY
Hi lioncement,
If you haven’t already, please contact us over at our support center and ask to speak with our manager and we can help you with this!
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Hi – I have Slider Revolution as part of The7 theme. I have created a fairly basic slider for my homepage, and am happy with it. EXCEPT, that there seems to be communication conflicts between Revolution Slider and Safari / IOS. My slider works perfectly fine on Chrome. But I have had two major problems when opening the page in either Safari/IOS:
1. The image was not coming up. After a LOT of experimenting I finally found that the “Filter” I had added to the style of my main background image was interfering for some reason. When I changed to “No Filter” the image appears fine on all operating systems. (Again, it was only affecting Safari and IOS)
2. I still have a problem – my “Contact Me” link on the slider again works perfectly fine on Chrome, but does NOT WORK from a Safari/IOS browser. I have checked all the attributes of the button and link and cannot work out what may be causing the problem.
I have searched your documentation but have found no advice or resolutions that assist with either of these issues.
Thanks for your request !
Most of your questions can be answered by browsing through our detailed online documentation and FAQ page http://themepunch.com/support-center and http://revolution.themepunch.com/documentation/
As you have received our plugin via a theme purchase, there are two options:
1. For setup and integration issues, please contact the theme author directly. If you want to update the plugin, you will have to wait for the theme author to include the latest version in their theme. With the latest plugin .zip file you can then do a manual update.
2. If you need direct support from us as well as automatic updates in the backend, you can purchase a plugin license from us. The license key you receive can be entered in the plugin backend and will unlock the automatic update feature for you. When commenting on the envato item page or submitting a ticket to our support system, you can also enter the purchase code to become eligible for support.
We hope that this clears things up a bit!
No that doesn’t “clear things up a bit”. While I thank you for responding, your “boilerplate” response does not help. As stated in my original post, I have already tried searching all the online FAQ and documentation and can find nothing there to shed light on this issue. While the documentation provides helpful information on various aspects of setting up the slider, I can find no information regarding why a slider works PERFECTLY WELL in Chrome, but does NOT do so in SAFARI. If you can direct me to specific links/articles in your documentation that DO address these problems, that would be great.
I certainly do not want to pay for a separate license for a product that is already purchased as part of a theme (for which I assume you are already compensated). Particularly, just to fix ‘one minor issue’. I am not a developer – just a website owner, so at this stage do not anticipate making heaps of sliders. If I can not resolve this particular issue, I will probably just need to find an alternative plugin.
Hi cathjayoz,
Thank you for your feedback. The marketplace here has strict guidelines for how support is offered:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
This is the same for all themes and plugins sold here on ThemeForest and CodeCanyon. We sincerely wish you the best with your website.
Sincerely, ThemePunch
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Hi There, I have Deregister development Domain and Reset Purchase Code . with both method Site and https://www.themepunch.com/purchase-code-deactivation.
But i’m still getting Ooops… Wrong Purchase Code!. could you help sort thisotfor me please.
Hi taiye,
Sure thing. Just send us an email to help@themepunch.support and include your purchase code and we can help you with this!
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I’m looking to buy a slider. Although I like the sliders being built using this plugin, I hate the arrogance of the plugin team.
Your plugin is being used on many websites and every time someone needs help you say, “I’m sorry please contact the theme developer”.
Sorry, but that’s not nice…......
Hi thesullster,
Sorry for the confusion. Here’s some information about how bundled plugins work on the marketplace here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
and then here is a list of benefits offered to all customers who purchase the plugin here on CodeCanyon:
https://revolution.themepunch.com/direct-customer-benefits/
So if you purchase the plugin here on CodeCanyon you gain instant access to our support center where we can help as much as you need!
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Unfortunately, I can not download the slider and I have the error info as a screen (Ajax error)
http://prntscr.com/ghurv4
I will be grateful for your help
Hi vertkhan,
Here’s some information that should help with you this:
https://www.themepunch.com/faq/issues-downloading-slider-templates/
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I would like to add filter “Rays” available for background-images, on to a NORMAL image-layer.
You told me that it is possible and kindly send me a link to the answer BUT…
Your given link online desrcibes filters for background-images, but not for normal layers… did I overlooked something?!
Best wishes, Harry
Hi harry,
Sorry for the mixup. Just wrote you a message here:
https://codecanyon.net/comments/17430424
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Thank you for you support! I just found out that I have to renew the plugin, as my support expired in 2016. So I am not able to contact you support team via the given link… Is this really necessary for this question I have? Best regards Harry
Hi dear ThemePunch team! My purchase code does not work when I want to register. Why it can be happened? Thanks, Imre
Hi binzorellino,
Sorry for the trouble! Here’s some information that should help you with this:
https://www.themepunch.com/faq/purchase-code-not-working/
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Hi there I have just installed WordPress and have the latest version and I have just installed a goodlayers theme which needs this slider as part of its plugins. But when I sign into the back end I get the white screen of death. I have narrowed it down to this plugin in my ftp back end and disabled it. I can now login and everything is fine. Is there a compatibility issue problem or have I done something wrong. I e used you plugins before and have 4 licences running on various website using the same themes and had no problems. If you could give me a heads up on what you might think it is I would greatly appreciate any help. Kind regards j
Hi mezmic,
Yes it sounds like the plugin you’ve identified has a compatibility issue. Please contact us over at our support center and a member from our team can investigate this further for you!
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Pre-sale questions: I want to do a website interactive with sliders, but i would like to know if i can do the next with revolution slider:
1. animations infinite for texts, for example increase or descrease the size with efect but without time limit. 2. animation when i do hover on text o image. (move, increase or descrease the size, rotate..) 3. one slider principal and have various sliders static. 4. have a slider principal static and buttons for to pass for slider. example slider1 with button (more) when i clic in the button pass to slider5. 5. does revolution slider has button effect like: https://www.w3schools.com/howto/howto_css_animate_buttons.asp ?
thanks for your answers.
Hello other question;
5. Could I put a button with a modal window or pop up with a youtube video content?
Hi ccardonacabrera2013,
1. Can you explain this some more? For example, when you say “increase or decrease the size”, do you mean change the size of the text or change the time of the animation? Also, when you say “infinite”, do you mean you would like the animation to run forever?
2. Yes this is possible
3. Can you possible explain more about this question as well? For example, is the goal to have content always visible even though the background images may change?
4. Yes it’s possible to create a button that navigates to a specific slide.
5. Yes this is possible
Cheers from the team @ ThemePunch
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Hello thank you very much for reply.
1. i have an example: http://jsfiddle.net/jme11/spzm9/ I would like the animation to run forever.
3. I have a slider, in this slider there various slides.. all slides are static forever just it change when the user to click on an button of next or previous.
The question is an slide can be run forever just change the slide when the user do click on an button of next or previous.
Hi guys,
First of all, I love this plugin and use it on all of my sites. Such great work you guys have done!
I’m using a version that was previously installed on a website that I’ve just been outsourced to update and it’s always came bundled with themes in the past or I would have used the support forum. The site I’m working on at the moment has been developed with timber / twig. I spent forever trying to place the slider in the twig, finally gave up, and put an iframe in the twig that’s displaying the slider from a page I created on wordpress (i.e. the same domain).
I’m linking each slide with a transparent png inside of an HTML layer set to cover the slide so I can target _top to prevent the links from loading the new page inside the slider iframe. Today’s headache is that the links are still loading inside the iframe on mobile. My question is, is there a way I can force these links to load _top or _parent on desktop and mobile in the slider plugin??
Any help would be greatly appreciated!
Thanks, Jessica
Hi Jessica,
Thanks for your message! This is a bit tricky since we’d need to do a hands-on investigation to help with this, but you don’t have a support certificate from us 
But to get a support certificate, just purchase a copy of the plugin here from CodeCanyon. And then just open a ticket in our support center and a member from our team can help you with this asap!
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
https://revolution.themepunch.com/direct-customer-benefits/
Cheers from the team @ ThemePunch
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So, what you’re saying is that with a support ticket you think we can get this figured out??
Thank you. I’ll see you over on the support forum lol
Ok sounds good. There we can surely help you with a solution for this!
First of all, great great plugin, If I can suggest for next addon something like scroll magic https://codecanyon.net/item/scroll-magic-scrolling-animation-visual-composer-addon/ that would be awesome feature. Thank you again for this brilliant plugin.
In fact I really, really need this. It would be nice if we can have full control of scrolling animation. up, down, reverse…
Hi could you, design new example slider one with team / portfolio with filtering options, and second with basic row with easy countdown with easy date and hours setup now its nots so easy. It will be perfect if you could add that sliders ASAP [Smile]. | I love use RevSlider 
Amazing Plugin – Great Job! Best regards – Pawel
hi guys, i have a problem with the import…Download/Install seems to have failed.
Please check your server download speed and if the server can programatically connect to http://templates.themepunch.com
how can resolve?
Hi vartgraphic,
Sorry for the trouble. Please contact us over at our support center and a member from our team can help you with this asap!
Cheers from the team @ ThemePunch
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We are unable to deregister the purchase code even after following all steps twice. Can you help us?
Hi ugurterzi,
Yes please send us an email to help@themepunch.support and include your purchase code and we caqn help.
Cheers from the team @ ThemePunch
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