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Discussion on Slider Revolution Responsive WordPress Plugin

themepunch

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We’re seeing these errors with Slider Revolution v5.4.8.2 and PHP v7.3.0…

Warning: "continue 2" targeting switch is equivalent to "break 2". Did you mean to use "continue 3"? in /xxx/xxx/xxx/xxx/wp-content/plugins/revslider/includes/operations.class.php on line 2858

Warning: "continue 2" targeting switch is equivalent to "break 2". Did you mean to use "continue 3"? in /xxx/xxx/xxx/xxx/wp-content/plugins/revslider/includes/operations.class.php on line 2862

Hi Parallelus_Support,

Thanks for your message. Could you please contact us via our email at help@themepunch.support so that we could investigate this further on your end?

Best regards, KC
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Will do. Thanks.

I have bought your plugin 27 times. I typically do not register the plugin until after I move the website from the staging url to the final url. Will you please make it easier for someone to make that change in your registration process? Perhaps adding 2 urls in the registration 1 for staging and 1 for final? Also, I do not find your support easy to use either. I see the plugins I bought but I don’t see the urls they are attached to. Some may no longer be in use and I’d like to reuse them elsewhere.

Hi daveflanagan,

Thanks for your feedback. You can deactivate your purchase codes manually here: https://www.themepunch.com/purchase-code-deactivation/

If that doesn’t work, contact us via email at help@themepunch.support and we’ll assist you further with this.

Best regards, KC
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So when we deactivate them on one site, say the staging site, can we then use them again on the permanent site? Don’t get me wrong, I am a ThemePunch Fan, I am just not sure what is going on with my licenses.

Hi daveflanagan,

Thanks for reply. Kindly refer to this article https://www.themepunch.com/faq/licensing-information-for-staging-sites-and-localhost/ that explains what you can do on staging sites.

Best regards, KC
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Do you support Cloudflare Stream as a source for video’s?

Hi yachtfocus,

Thanks for your message. We’ve not tested “Cloudflare Stream” as a video source before. But you can try inserting it into an HTML5 video layer as source https://www.themepunch.com/revslider-doc/video-layers/?tab=html5video#html5-source and see if it works. If it doesn’t work for you, contact us over at our support center or by email at help@themepunch.support and we’ll test it on our dev site for you.

Best regards, KC
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Hi KC,

Thanks for your answer. I noticed that you are using iFrame for loading Youtube video’s , however the base.js is around 1.1mb of Javascript.

Is there anyway to make the code smaller?

Hi yachtfocus,

Thanks for your reply. Could you contact us via our email at help@themepunch.support so that we could discuss this further?

Best regards, KC
Cheers from the team @ ThemePunch

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jussagt

jussagt Purchased

Hello there,

It appears there is an issue with your plugin and the latest version of Google chrome. It is not allowing Youtube videos to play upon “clicking” a layer to activate the video. I saw you had an issue like this in the past, and appears it has resurfaced again with the latest Chrome update I assume. Can you please check into this, I have tested it on Microsoft Edge, Firefox as well as our Mobile device – and all works fine, just not Google Chrome. Please let me know. Thanks!

Website in reference is here: https://mikeyxfrancis.com

Hi jussagt,

Thanks for your message. There have been some changes with the Google Browser Policy recently and I’d like you to go through this article https://www.themepunch.com/faq/how-to-play-video-layers-manually/ that explains what you can do now “to play Video Layers Manually”.

Best regards, KC
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jussagt

jussagt Purchased

Ahh that’s a bummer! Stupid google! haha. Thanks for the quick reply though!

Just a quick question before I buy a 2 license: Does the Rev. slider also have a popup slider? Greetings from Germany Daniel

Hi Daniel-Hannover,

Thanks for your reply. Could you email us at help@themepunch.suport so that we could go through your request?

Best regards, KC
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the email address is wrong. How is the right one?

Hi Daniel-Hannover,

Thanks for your reply. Sorry, it’s this one help@themepunch.support .

Best regards, KC
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Hi, i have a problem with a video (only on chrome). The video (is setting autoplay) start before that the animation layer is complete, so i see only the last part of video How I Can fix this?. thank a lot!!!!!

Hi stefanospinetti,

Thanks for your message. Kindly check the “Start At” option as mentioned here https://www.themepunch.com/revslider-doc/video-layers/#youtube-settings and also, make sure that the “Rewind At Slide Start” option is enabled. If both are configured correctly and the issue still persists, we’d need to have one of our technicians in our support center to investigate. Contact us over at our support center and a member of our team can investigate this for you asap!

Best regards, KC
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bigshow

bigshow Purchased

Warning: “continue 2” targeting switch is equivalent to “break 2”. Did you mean to use “continue 3”? in wp-content/plugins/revslider/includes/operations.class.php on line 2858

Warning: “continue 2” targeting switch is equivalent to “break 2”. Did you mean to use “continue 3”? in wp-content/plugins/revslider/includes/operations.class.php on line 2862

Warning: Cannot modify header information – headers already sent by (output started at wp-content/plugins/revslider/includes/operations.class.php:2858) in wp-admin/includes/misc.php on line 1144

bigshow

bigshow Purchased

This is on the version 5.4.8.2

bigshow

bigshow Purchased

Have sent a request through the email.

Hi bigshow,

Thanks for your reply. We’ve received your email and we will follow up with you asap!

Best regards, KC
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hmh11

hmh11 Purchased

Hi,

How does the custom option in the helper grid work? Selecting custom doesn’t seem lead anywhere.

Thanks,

David

Hi David,

Thanks for your message. If you’ve selected “Helper Grid” > “Custom”, this will allow you to insert horizontal/vertical lines by clicking on the editor “ruler” as shown in this screenshot http://prntscr.com/moh1wc . If you’ve further questions, contact us over at our support center or by email at help@themepunch.support .

Best regards, KC
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Toggle Layer Class Doesn’t Seem to work. I placed a ticket but no response smh….

Hi WILDmonkeyDESIGN,

Thanks for your reply. Just inspected your ticket and it looks like our support agent is already working on it. Kindly follow up over there.

Best regards, KC
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I just did and he’s not responded yet. I just need to know why the Toggle Layer Class function is not working.

Hi WILDmonkeyDESIGN,

Thanks for your reply. Your ticket in a queue and it will be attended soon.

Best regards, KC
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DCipher

DCipher Purchased

Hi,

I’m trying to configure the Ken Burns slider effects with smooth transitions, and have been very unsuccessful so far – have tried changing transitionanimation times, effects and zoom settings, however the slider is still choppy and animations stop before the next slide is introduced. I need the slider to have a smooth transitioning effect – how do I achieve this? Do you have a video or documentation that I can refer to?

I’ve read previous comments about this problem, but have not seen any solution posted anywhere yet…

Any help would be appreciated! :)

Hi DCipher,

Thanks for your reply. Kindly contact us over at our support center and a member of our team will guide you further achieving this.

Best regards, KC
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DCipher

DCipher Purchased

The slider came with the theme I bought – is it still possible to get in contact with your team? or do I need to buy support?

Hi DCipher,

Thanks for your reply. You’ll need to have a valid support status if you wish to receive support from us and I hope you understand. Here is an article that explains a little bit more about this https://www.themepunch.com/faq/support-bundled-plugin/ . I hope this clears it up.

Best regards, KC
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DCipher

DCipher Purchased

I’d also like to know when there will be multilingual wpml support for the static/global layers of revolution slider? This is an issue that has been raised for a few years now with no solution unfortunately – any ETA on when this would be implemented in upcoming versions?

Thanks!

Hi DCipher,

Thanks for your message. This is still in our to do list and due to the complexity, there isn’t an ETA for this yet, unfortunately. Feel free to contact us via our email at help@themepunch.support if you’ve further questions regarding this matter.

Best regards, KC
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DCipher

DCipher Purchased

No problem, I’ve found a workaround at the moment, using wpbakery’s custom text over the slider, however it’s probably not the best solution.

Hopefully there is a solutions soon to this….thanks!

Hi DCipher,

Thanks for your sharing and have a nice day!

Best regards, KC
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hsingfan

hsingfan Purchased

Can I make the mouse move to text to change color? Like the menu on the left side of this site http://www.anguschiangshop.com/

Hi hsingfan,

Thanks for your reply. Yes, you can achieve this with the “Hover” feature as explained here https://www.themepunch.com/revslider-doc/layer-styles-positioning/#background-advanced?tab=hover . If you need assistance, contact us over at our support center and a member of our team will guide you further with this.

Best regards, KC
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Does Rev slider work with PHP 7.2?

Hi sotb0rlando,

Thanks for your message. Yes, RevSlider is fully compatible with PHP7.2 . Feel free to contact us over at our support center or by email at help@themepunch.support if you encounter any issues while using our plugin.

Best regards, KC
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Is it possible to have this demo slider fit the whole frame and be responsive across all desktop resolutions?

https://revolution.themepunch.com/news-magazine-slider-for-wordpress/

Hi leon_r,

Thanks for your message. You can try adjusting the width and position of the “Group Layers” and see if it helps. To learn more about customizing the “News Magazine Slider”, check out this article https://www.themepunch.com/faq/working-with-the-news-magazine-slider/ . I hope it helps.

Best regards, KC
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