themepunch

themepunch supports this item

Supported

15055 comments found.

ofmarconi

ofmarconi Purchased

For some reason the transitions do not work, they are just blinking, it does not fadeout.

Does it have any settings that I should check?

ofmarconi

ofmarconi Purchased

I managed, it was lack of attention.

Sometimes it does not make the first transition, maybe it is to prioritize the loading?

Hi ofmarconi,

The transitions should normally always work, so can you possibly open a ticket over in our support center? Then a member form our team can assist you with this asap!

Cheers from the team @ ThemePunch

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Hey. Can i use just on HTML?

Hi Cadiran,

The plugin sold here only runs inside a WordPress environment, but you could build a slider inside WordPress and then export it for non-WordPress usage:

https://www.themepunch.com/faq/export-for-html-usage-with-5-0/

but if you aren’t using WordPress, we also have a regular jQuery version of the plugin available here:

https://codecanyon.net/item/slider-revolution-responsive-jquery-plugin/2580848

Cheers from the team @ ThemePunch

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ofmarconi

ofmarconi Purchased

The button on the ipad needs two taps to activate the action, how to make it obey already on the first touch?

I was interested in applying this two-touch menus, how can I do this in WP?

hug

Hi ofmarconi,

Assuming the button has a hover applied, this would be typical behavior for a touch device, but contact us over at support center and a member from our team can explore some possibilities with you for how you could have 1 tap on a button for touch devices even when the button includes a hover style.

Cheers from the team @ ThemePunch

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Hi, I want to hide the slider for mobiles but keep it for tablets. When I set it in Slider Settings > Layout & Visual > Disable on Mobiles, it also hides the slider on tablets.

I have a large background video that I wan’t to NOT load on mobiles, so that’s why I want to use this feature instead of plain media query – with media query I can hide the slider but the video file is still requested and loaded by browser.

Is there any way to achieve this? I tried to adjust the grid breakpoints in Global settings but doesn’t seem to help. Thanks a lot

Thanks for your request !

Most of your questions can be answered by browsing through our detailed online documentation and FAQ page http://themepunch.com/support-center and http://revolution.themepunch.com/documentation/

As you have received our plugin via a theme purchase, there are two options:

1. For setup and integration issues, please contact the theme author directly. If you want to update the plugin, you will have to wait for the theme author to include the latest version in their theme. With the latest plugin .zip file you can then do a manual update.

2. If you need direct support from us as well as automatic updates in the backend, you can purchase a plugin license from us. The license key you receive can be entered in the plugin backend and will unlock the automatic update feature for you. When commenting on the envato item page or submitting a ticket to our support system, you can also enter the purchase code to become eligible for support.

We hope that this clears things up a bit!

Is it possible to click inside iframe elements that you add to a slide? I am trying it and it does not seem to be working

Yes here is the link: http://www.docshima.com/

you can see the sound cloud iframe is not clickable to press the play button.

Hi gabevdesigns,

Looks like your theme’s content container is positioned over the slider, so nothing would be clickable in the slider at the moment. But here’s some CSS you can use to override this:

#slider {position: relative; z-index: 999}
And here’s where the CSS can be added:

https://www.themepunch.com/faq/custom-css-or-javascript-for-version-5-0/

Cheers from the team @ ThemePunch

Facebook Twitter Support

Yup that fixed it, and thanks! Funny how I missed that since I was playing with other z-indexes on the page.

demo9.wodebox.com can you please check the landing section and scroll. you can see what kind of effect we trying to achieve, we having issues making this effect and also cant seem to make it work in fullscreen. Do you have any other samples of this ? any guidance? .. PS yes site is working, and already opened ticket but didnt got answer.

Hi isaac666,

Yes that effect could be created. The setup is a little advanced but one of our techs will be in touch with you asap!

Cheers from the team @ ThemePunch

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Hi, I just installed and validate the revolution slider plugin but in the wordpress backend > rvs> Add-Ons is empty !! I need to install “Website Intro” Premium Add-Ons. Thank you in advance

Hi soliss,

This is a bit unusual but can you contact us over at our support center? Then a member from our team can help you with this asap!

Cheers from the team @ ThemePunch

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When I download Slider Revolution I keep getting v5.4.3, not v5.4.3.1?

Hi,

the plugin is in the review process of CodeCanyon for 2 days now. It always takes several days till they let it through.

The native WordPress update is available for this 2 days already. https://www.themepunch.com/faq/how-to-update-the-slider/

Cheers from your Team @ WordPress

Hi, The website slider links are working fine on desktop and Android - However on IOS the links are not working on the slider? Is there a way to fix this?

Hi Lisajaffe,

Unfortunately this isn’t a known issue right now, but we’re definitely confident we can figure out why it’s happening for your slider! Just Visit contact us at our support center and a member from our team can investigate this for you asap! And here’s some information in case you need to renew your support certificate.

Cheers from the team @ ThemePunch

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Please Update the version 5.4.3.1 becuase my automatic update system in back is not working and i need fix current issues! also i can not download the new Slider i get AJAX ERROR.

Hi camus17,

Ok sure thing! The update will be available here on CodeCanyon soon!

Cheers from the team @ ThemePunch

Facebook Twitter Support

Hello,

Let’s I have an Slide with 3 layers in it. Can I group and save these layers in a “template” to use them in others Slides.

Hi chefnelone,

Not currently, but we will add this to the request list!

Cheers from the team @ ThemePunch

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Hi iv got question about carousel slider. I have 20 item in carousel slider and it ork well. But i want to add a categories for filter and show navigation. for example I have 5 slides with car, 5 slides with bike, 5 slides with boat, 5 slides with trains,

And my question is is it possible to make it like on image:

https://webunikat.pl/wp-content/uploads/2017/04/question.png

for example: Is it possible After click on slides categoy at the top of slider for example bikes, carousel slider show first item in bikes category. Maybe i can show tab navigation not for all slides, but just for some carousel slides…. I have 20 item but i want show just tab navigation just for 4 You know what i mean?

Hi arekacti9v,

Yes this would be possible by adding a custom menu and then linking to the respective slides via Actions:

https://www.themepunch.com/revslider-doc/layer-actions-links/#change-slide

Feel free to visit our support center and a member from our team could definitely guide you further with the setup.

Cheers from the team @ ThemePunch

Facebook Twitter Support

HI,

Do you have a template that has a form like you see on this site’s banner? http://royalmovingco.com/ or http://www.puremovers.com/

If not, then how can I put a form in Slider Revolution?

Thank

Hi toolbox101,

We don’t have a template like that currently but will definitely add it to the request list! A form can be added a few ways. The first would be to add it as raw HTML to a Text/HTML Layer, and the second would be to build the form using a 3rd party plugin and then add the form as a shortcode, and then add the shortcode to a Text/HTML Layer as well.

Cheers from the team @ ThemePunch

Facebook Twitter Support

Thank you, i’ll give it a try with Contact Us 7 form.

And yes, I think it would be a great idea to see a template like this. A quote form or a form for a landing page. I am sure a lot of people will benefit from this and it sure is a great selling point for you guys. :) win, win situation. :)

I wish the default image did not appear before the background video on the slider.

I thought of this solution, but when I go to see on an ipad the main image is hidden too, the ipad has the same width as a notebook …

.tp-bgimg.defaultimg { background: none!important; }

But how do I use this CSS only for browsers that will appear the video?

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