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17575 comments found.

maxita

maxita Purchased

Hello, i have tried to use before and after plugin using two videos. No problem on the computer, while on mobile, specifically with iOS, only the video of the “before” level is played. In the “after” level, the youtube icon appears and does not even start manually.

Hi maxita,

Thanks for your message. Do you mind sharing your Website URL in questions so that we could take a better look at it?

Best regards, KC
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maxita

maxita Purchased

I have sent you all info via private message on themepunch profile page. Thanks

Guys….in the future would be it technically possible to have:

- multiple Youtube Feeds in one Slider
- Posts and Manual Slider Content

I would love to use the weather for instance but need to use Posts Sliders so I can allow dynamic changing via posts.

The YouTube feature is a must for me too going forward.

Hi eirehotspur,

Thanks for your message. We’ll add this to our official feature request list on your behalf so that it could get reviewed for a future update.

Best regards, KC
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Hi buy the plugin, and i download this https://revolution.themepunch.com/landing-page-free-wordpress-template/ but i dont know where can i edit this text “A Slider Revolution FREE Premium template” and ” Get in touch via Social Media”

And the box logo

help me please

Hi waamarketing,

Thanks for your message. You can find these layers in the “Static/Global Layers” as explained here https://www.themepunch.com/revslider-doc/second-steps/#staticlayers

Best regards, KC
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dbmk

dbmk Purchased

Hello. I am having the same issue as phoechan form four days ago regarding jquery.js after updating to WP 4.9.6. However, I do not see a solution to his inquiry. Is there one?

Hi dbmk,

Thanks for your message. Could you go through this conflict test https://www.themepunch.com/faq/how-to-test-for-conflicts/ and see if it helps? If the issue persists, kindly contact us via our support center at https://themepunch.support or email at help@themepunch.support and we’ll assist you further with this.

Best regards, KC
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brnEnvato

brnEnvato Purchased

Hello. If ouy click on CONTATTI for to go in the second slide, on mobile devices the layers overlap: where am I wrong? How to avoid overlapping layers? The problem is on the second slide in http://23s.it/ THANKS A LOT. Bruno

brnEnvato

brnEnvato Purchased

Maybe I soved it, with OFF CUSTOM GRID

Hi brnEnvato,

Thanks for your message and I’m glad that you sorted it out yourself. Here are some additional articles/screencast about how responsive works in RevSlider along with this article

https://www.themepunch.com/faq/incorrect-position-or-size-for-text-button-or-shape/

https://www.youtube.com/playlist?list=PLSCdqDWVMJPNF9Di1wnLMKt-uNTCExeG-

Best regards, KC
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Thanks a lot KC. Best regards

Hi, I setup your sliders (awesome plugin!) on my site. They were working great then i had some trouble. I tried to send a support ticket but it wouldn’t let me click the final button to send for some reason. The problem is that the images for the film strip add-on stopped showing behind the text on 4 of 5 of my slides.

Hi doublejay_1,

Thanks for your message. Could you please go through this article that explains how to open a support ticket https://www.themepunch.com/faq/create-support-ticket/ . If that does not help, contact us via email at help@themepunch.support and we’ll assist you further with this.

Best regards, KC
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Hi. is there a way to refresh a single slide (with a button or click?)

Hi brianlichty,

Thanks for your message. Sorry, I’m not getting this. Are you trying to reload your Website when you click on a button? Or are you trying to navigate to the first slide on button click?

Best regards, KC
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Start the slide over. Basically resetting the slide that a user is looking at to start from the beginning (but not the whole slider, just refresh the current slide).

Hi brianlichty,

Thanks for your reply. Unfortunately, there isn’t an option that allows you to achieve that. But if you could show us your slider, we could probably suggest a workaround for you.

Best regards, KC
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fuegohd

fuegohd Purchased

No custom particles yet? I see many others have already asked this question going back at least a year ago. I too would like to use my own custom particle…

I was thinking I can go into my wp-content/plugins/revslider or /revslider-particles-addon? In which directory can I find the “Object Library”? so I can add my own custom object either a png or an icon that I can then use within my slider and in particles.

Hi fuegohd,

Thanks for your message. To add your own particle effect shape, you’ll have to create an SVG of that shape and then add it under wp-content/plugins/revslider-particles-addon/shared/svg.class.php . If you need help with this, contact us via our support center https://themepunch.support and we can send you some instructions for the setup.

Best regards, KC
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I am getting the following error when I try to update:

An error occurred while updating Slider Revolution: Download failed. cURL error 6: Could not resolve host: updates.themepunch.tools; Name or service not known

Hi BenWelch,

Thanks for your message. This looks like your Website is unable to connect to our Themepunch update. Please check the requirements and recommendations section of the plugin and make sure all of them are met.

http://www.themepunch.com/revslider-doc/requirements-and-recommendations/

If that doesn’t work, try updating using the FTP method as mentioned here http://www.themepunch.com/faq/update-to-5-0-via-ftp/

Best regards, KC
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Hi, video is not playing for the updated version of chrome (66.0.3359.181), I am working on updated version of setups still I am facing this issue, anybody give me any suggestion to fix it, thanks.

Hi contentsyndicate,

Kindly make sure that you are using latest version of the plugin i.e. 5.4.7.3. In case you are using latest version of the plugin, provide us a page URL where we can see slider in question at the frontend so that we can have a look at the frontend.

Best Regards, Masood
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Hi

I have completed a form to have my purchase code removed reset from an old no active website so I can use it. Can you please check when this will be done please

Hi Imafreelancer,

Thanks for your message. Kindly contact us via our email at help@themepunch.support and we’ll assist you with this.

Best regards, KC
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Hi. Is it possible to have post based content slides inside a default slider, so I can also have some custom content slides working in it? For example: 2 post based and 2 custom slides? Thank you!

Hi JosephinesGhost,

This might not be possible exactly, however, following trick may work for you. By default, post based slider has 1 slide which it uses to display content from all the posts. If you create two slides, it will use 1st slide for 1st post, 2nd slide for 2nd post and 1st slide for 3rd post and so on.

So, if you create 4 slides in the slider with two dynamic and two static slides, slider will technically be displaying 4 posts but only 2 will be visible on the frontend as other two slides will be static. So, if first two slides are dynamic, 1st and 2nd post will be displayed using 1st and 2nd slides but 3rd and 4th slides will be displaying static content hence post content will be hidden.

Best Regards, Masood
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Hi! That’s what I did. I just thought that maybe there was a better way. I will keep it like that. Thank you very much!! Best regards.

Hi. We have purchased your plugin and using it. We dont know why active time of plugin after install take long time , pleas help asap

Hi SempyThemes,

Thanks for your message. Sorry, I’m not getting this. Could you elaborate a little bit more regarding your issue?

Best regards, KC
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This has got to be the worst plugin on earth. I decided to purchase the plugin so I can get regular updates on my site and what do you know…after updating / replacing the version that came with my theme – I get an error message and my slider is broken. The error message: Put JS Includes to body. Tried it, and still broken, if I could give this plugin negative stars I would. I may do a write up on my negative experience

Hi robtew,

Thanks for your message and I’m sorry to hear about the problem. Could you please contact us via our email at help@themepunch.support so that we could investigate this issue?

Best regards, KC
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I have a slider where the Static/Global Layers have a layer with an image (z-index 5). This displays a TV, which is translucent in the middle for showing the slides. I have 4 other slides which I have set the background to the image which should display on the “TV”. This works very well in Desktop large and Notebook mode. But when I change to Tablet or Mobile the slide extends outside of the TV. The height is to large. How do I manage to get this to work? All formats are set to Auto Sizes.

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