themepunch

themepunch supports this item

Supported

15289 comments found.

hello, there are problem in safari with the main background image? this is not display in safari 10

hello, i see that the error in when i apply a willow filter in pictures, don’t work only whit this filter :(

Hi mbades,

Could you possibly contact us over at our support center? Then a member from our team can investigate this and help you with a solution!

Cheers from the team @ ThemePunch

Facebook Twitter Support

i resolve with remove filter in picture and adding this code

.tp-bgimg { -webkit-filter: saturate(0.02) contrast(0.85) brightness(1.2) sepia(0.02); filter: saturate(0.02) contrast(0.85) brightness(1.2) sepia(0.02); }

Hi, I have purchased 4 licenses for rev slider, and I am trying to figure out how to find out which sites each purchase code is related to. I believe there are a couple of codes that are used on sites that are no longer live, so I would like to use them on different sites. Is there a way to fond this out?

Hi Tim,

We don’t have an online tool for this yet, but here’s how you could reset your code(s) if you needed in this case:

https://www.themepunch.com/purchase-code-deactivation/

Cheers from the team @ ThemePunch

Facebook Twitter Support

Nan nan nan showing on Coming Soon page when displaying the closk but fine on desktop – wrong on IOS?

Any suggestions?

Hi websitedude1985,

We’re not really sure why this would be happening as it’s working from our internal tests, but contact us over at our support center and a member from our team can investigate this for your slider asap!

Cheers from the team @ ThemePunch

Facebook Twitter Support

WHen is the new update going to be available here? the auto update does not work on my site for some reason for rev slider.

Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined at revolution.extension.actions.min.js:7 at revolution.extension.actions.min.js:7 revolution.extension.layeranimation.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined at revolution.extension.layeranimation.min.js:7 at revolution.extension.layeranimation.min.js:7 revolution.extension.migration.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined at revolution.extension.migration.min.js:7 at revolution.extension.migration.min.js:7 revolution.extension.navigation.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined at revolution.extension.navigation.min.js:7 at revolution.extension.navigation.min.js:7 revolution.extension.parallax.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined at revolution.extension.parallax.min.js:7 at revolution.extension.parallax.min.js:7 revolution.extension.video.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined at revolution.extension.video.min.js:7 at revolution.extension.video.min.js:7

Hi ryanlegal32,

Thanks for your message! The update will be available on CodeCanyon soon. And until then our support center is open 24/7 to help with cases such as yours.

Cheers from the team @ ThemePunch

Facebook Twitter Support

WE ALL NEED THE UPDATE HERE NOW!

Hi kennyopr,

Thanks for your message and feedback. The update will be available on CodeCanyon as soon.

Cheers from the team @ ThemePunch

Facebook Twitter Support

Autoupdate to 5.4.5 doesn’t work on my site anymore. Service Unavailable. And it isn’t available for download here either. Please do something!

Hi annia316,

Please accept our sincere apologies as we’re currently working through a few issues with our CDN network where a handful of users are having trouble updating. But we have been making good progress with resolving the issue completely, and expect things to be back to normal 100% very soon!

Cheers from the team @ ThemePunch

Facebook Twitter Support

Hi guys,

Having problems here with a YouTube video background. An error appears saying “YouTube Api Could not be loaded!” and we have no idea why.

Can you help us?​

Hi sey87,

Unfortunately we’re in a tough position here as this isn’t a known issue. But please renew your support certificate and then one of our agents can investigate this for your website immediately over in our official support center!



Cheers from the team @ ThemePunch

Facebook Twitter Support

Hello, one of the greatest plugins of all times!

How can play videos on mobile using Revolution Slider?

Thanks!

Thanks for the awesome plugin! But next update you should add a Log in template for your log in addon. It would help me and many other figure out exactly how to use it.

by
by
by
by
by
by