22965 comments found.
Hello TPK,
Quick question please, is there any known issues with the: Destinations Card Slider Template? The problem I am facing is, the middle module/image can’t trigger the placed link as the other two on the right and the left. The action link was placed on the image, gradient layer, and the actual destination.
No caching servers activated on the site yet and it’s happening only with the middle destination. Please let me know if there are known issues with that.
Thanks
BTW my license was purchased directly from your website and I have another license under SubrigoLA Envato account… just in case you can’t see my purchased tag. Thanks
NVM… all good.. I think there is an actual issue with the middle module, not triggering the action link. Could be a layer issue, ajax code issue or something. I copied the first module from the left and updated the image, link and everything works great. Thank you for your hard work and keep it up.
Just a recommendation, please install it yourself and test it… this will help others incase they will use the same one and go crazy trying to find out why.
Hi Kiranov,
Thanks for your message. Good to know that you’ve sorted this out on your own. If you need anything further, please email us at help@sliderrevolution.com and we’ll attend to you asap!
Best regards, KC
Cheers from the team @ ThemePunch
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HI, I tried to used a slide post based, but i need use a mp4 video, that i insert on the post, when i use the slider content option video html5 placeholder, and select “Video from stream if exist”, dont show the video, how i make work this option? Thnaks
Hi xavier29,
Thanks for your message. We’ll need to check your slider setup. Kindly email us at help@sliderrevolution.com and we’ll check this out for you.
Best regards, KC
Cheers from the team @ ThemePunch
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Some time ago I was already thinking about buying your plugin, now I had to realize that the price had really increased ENORMOUSLY… $109 excl. Tax is really heavy. The option to pay annually is also blatant when you consider what it cost here before. A pity…
Hi lozdigloz,
Thanks for your message. If you’re interested, contact us via our live chat here https://account.sliderrevolution.com/portal/pricing/ or by email at help@sliderrevolution.com and we’ll discuss this further with you.
Best regards, KC
Cheers from the team @ ThemePunch
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Hi, is it possible to set a slider’s height using vertical height (vh)? If not, can you take that as a feature request? Thanks.
Hi savagetraininggroup,
Thanks for your message. Please email us at help@sliderrevolution.com so that we could discuss this further regarding your requirement.
Best regards, KC
Cheers from the team @ ThemePunch
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Hi, I want to use the license key on a different site, what should I do?
Hi redwhite34,
Thanks for your message. Kindly login to your account portal here https://account.sliderrevolution.com/portal/ to manage your purchase licenses. Here is an article to migrate from Envato https://www.sliderrevolution.com/faq/how-to-import-codecanyon-licenses/ . If you need further assistance, could you send it to this email instead? help@sliderrevolution.com
Best regards, KC
Cheers from the team @ ThemePunch
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hello,
i buy the licence, im trying to do a product page with slider. Is it possible to slide from images from a product?
Actually i just see option to get image from stream in product, i always get on image and not rest of image
is is possible to make a slider with left and right for switch product, and arrow up and down to see other picture of one and unique product ?
Many thanks for help
Hi dgtl_fr,
Thanks for your message. Unfortunately, what you’re looking for isn’t something that is currently possible to achieve out of the box. This is already in our feature request list and it’s under review from our devs. If you anything further, you can email us at help@sliderrevolution.com
Best regards, KC
Cheers from the team @ ThemePunch
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Is this plugin compatible with Wordpress 6.2 because right now it says it’s only compatible with 5.9
Super! Thanks.
Hi,
We are using revolution slider as a full-page experience with tabs for navigation. Unfortunately, on first load a tab will be clicked and the ‘selected’ class will be added appropriately but the content won’t change. Has anyone else had this experience?
Thanks
Hi adamblakesley,
Thanks for your message. For this particular case, we’d need to have one of our technicians in our support center investigate. If you have a valid support certificate, just contact us via email at help@sliderrevolution.com and a member of our team can investigate this for you asap! And then otherwise here’s some information in case you need to renew your support status, and then we can help you further!
Best regards, KC
Cheers from the team @ ThemePunch
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Loaded a fresh wordpress site, installed revolution slider (the new one)
no settings changed or touched
slider only shows on desktop blank on mobile ios iphone 13
checked hide on mobile settings and viewport settings sliders on main slider revolution site show up fine on mobile ios older sliders made for other sites also show up correct
but no slider i make on latest plugin shows on mobile ios
Hi phillypro,
Thanks for your message. It could be related to something else like your theme settings or 3rd party plugin conflict. Please open a support ticket here https://support.sliderrevolution.com/ or email us at help@sliderrevolution.com and we’ll check this out for you.
Best regards, KC
Cheers from the team @ ThemePunch
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will do….but its a fresh install no plugins whatsoever…..i even separated the slider and posted it to a codepen same result
https://codepen.io/phillypro/pen/WNazorPworks on desktop no mobile view
Hello! As I can see the new version was released (6.6.13) but it is not available on codecanyon yet. Could you please let me know when it will be here? Thank you!
I’m very interested in using this plugin, but I am unsure if it can conflict with my theme. Out of curiosity, here is my website: https://vlanderon.com Does this plugin align with my theme?
Hi vlanderondigital,
Thanks for your message. I’ve checked your Website and I can see that you’re using a theme that can be downloaded from wordpress.org. Since all themes from wordpress.org follows the WordPress standards, it is compatible with our plugin.
Best regards, KC
Cheers from the team @ ThemePunch
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Hi, I have a problem. The key doesn’t work and I don’t have the plugin active on other websites.
Hi valemaste,
Thanks for your message. Please email us at help@sliderrevolution.com and we’ll assist you further with this.
Best regards, KC
Cheers from the team @ ThemePunch
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I added a rev slider with 3 slides to a website and followed the instructions to add nav arrows. i can see them perfectly on desktop and laptop. the arrows do not show on mobile. I cannot find any controls to show/hide on mobile. this is the page https://cincodecrawfish.com/home-2/ with the slider. thank you
Hi dgdesign,
Thanks for your message. Please refer to this section of the documentation https://www.sliderrevolution.com/manual/activate-and-configure-arrow-navigation/#h-hide-after-mobile that explains the option that you can use to hide the “navigation arrows” on mobile. But if this isn’t working for you, please email us at help@sliderrevolution.com and we’ll check this out for you asap!
Best regards, KC
Cheers from the team @ ThemePunch
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The new rev-Slider disappears or shows blank image after certain loops on ios. Is this normal? very frustrating and even after refreshing page it stays same. I have to empty cache and come out of browser to reload the webpage again for normal function
Hi whipwhip,
Thanks for your message. Could you please share the URL of the page in question here? If you wish to keep the link private, you may contact us via email at help@sliderrevolution.com and we’ll investigate this further for you.
Best regards, KC
Cheers from the team @ ThemePunch
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I loved this plugin in its first versions, now I hate it, I can not create or edit a slide that is one. Only the templates you have made are beautiful! Instead of requiring a computer engineering degree to create a slider, couldn’t you develop a simpler one?
Hi fabsmusic,
Thanks for your message. Please contact us via our email at help@sliderrevolution.com and we’ll guide you further achieving what you needed there.
Best regards, KC
Cheers from the team @ ThemePunch
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the price has become too high
Hi charmenoir,
Thanks for your message. You can check out our new pricing here https://account.sliderrevolution.com/portal/pricing/ that might be within your budget. If you need anything, contact us via live chat.
Best regards, KC
Cheers from the team @ ThemePunch
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What has happened with my help of my license, to which I have it blocked I have not been able to restore my license on my personal site.
I opened a ticket on their official page adding my license for verification and they don’t answer me 
Hi jucapuna,
Thanks for your message. It looks like you’re not receiving our replies. Please send an email to kc@sliderrevolution.com using another email (eg. Gmail) and we’ll discuss this further with you.
Best regards, KC
Cheers from the team @ ThemePunch
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Hello support, I bought the plugin but I don’t have the renewed support.
Could you help me, please?
I need a slider that only moves when scrolling down, that doesn’t allow scrolling to the other section on the page if the user doesn’t see the sliders first. With the version I have, could I do this?
An example is the following web page:
https://impreza20.us-themes.com/This is not a slider, but it might help for to show that I search.
Hi mallethenao,
Thanks for your message. Kindly email us at help@sliderrevolution.com and we’ll discuss this further regarding your requirement.
Best regards, KC
Cheers from the team @ ThemePunch
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I have a conflict between Slider Revolution and the Complianz cookie banner on the homepage of https://imag-ontwerp.nl
The ‘accept’ and ‘close’ buttons seem to respond to mouse click, yet the cookie banner remains in view. Only via ‘view preferences’ is the ‘accept all’ button effective, and will the banner disappear. Support from Complianz informed that an overlay from Slider Revolution was the cause but I cannot find this via inspector tools.
Tips are welcome, thank you very much for your effort
Hi Betsie,
Thanks for your message! This is a bit tricky since we’d need to do a hands-on investigation to help with this, kindly renew your support status and then just open a ticket in our support center https://support.sliderrevolution.com/ and a member from our team can help you with this asap!
Best regards, KC
Cheers from the team @ ThemePunch
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Hi there
I recently updated Slider Revolution on a site that I manage and in Safar on mobile I get an error that prevents the page from loading. The error is:
“A problem repeatedly occured.”
The website is https://highcliffelodge.com
Whenever I remove the slider the website loads just fine.
I realize my support has technically expired, but this seems like an error on Revolution Sliders side that needs to be addressed, possibly a bug. I refuse to spend $156 for support for 6 months when this will probably be the only time I ever use it. Any help with this would be appreciated.
Hi ElevateThemes,
Thanks for your message. Kindly email us at help@sliderrevolution.com and we’ll check this out for you asap!
Best regards, KC
Cheers from the team @ ThemePunch
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