This author's response time can be up to 1 business day.
We have purchased your modules and can not install on PS 220.127.116.11?
Let us know what to do for them to work.
I have install the slider on ps 1.7.2 using default theme and adding it to the Home hook but the slider will not show. newsite.maquisw.com
Please check your module is hooked from module possition.
I have downloaded the latest version through codecanyon but it does not work. Why do you show as compatible with prestashop 1.7 ? Does the file you send via ticket is different from the one we download and why is this? I need the upgrade now and i can’t send a ticket because my support has eneded. My email es email@example.com please send me my upgrade to 1.7.2 asap.
Those who need we only provide the 1.7.x version via support ticket. One of our major update coming soon, which is equal version if wp 5.4.2 with massive features. That is why we are waiting for user feedback before release officially for all.
Hello, just bought your plugin. Trying to install and getting an error: “Notice: Array to string conversion”. PrestaShop version: 18.104.22.168
Please open ticket in our support system with your site information, we will investigate the issue.
I did, but waiting for an answer still. I bought the plugin to fix the issue urgently, please answer asap. Would appreciate a quick answer a lot! Regards
I have answer your ticket and send you the file to test
Unfortunately, it still does not work. Sent you login details via ticket. thanks
We will investigate and answer you. Please wait till our response. We have answer all client ticket one by one.
Just send me a working plugin for 1.7.2 or refund please. I can’t wait a week for slider plugin
Hello, the file which we have send you is a working copy and it work for our all client who are using PrestaShop1.7.x version. You are using PrestaShop version: 22.214.171.124 which is buggy and unstable version.
If you want you can take refund and remove the file from your all storage.
We are trying to help you.
Hello, please check my ticket 14022.
This plugin doesn’t work for 126.96.36.199 as stated by your support. Waiting for refund
Please use stable version of 1.7.x it will better for you. Your version is unstable. If do not interests to update , open refund ticket we will approve that. After got refund remove the file from all storage.
I see the last update was 20 April 16… I bought a reseller licence which wasn’t cheap. Any idea when you will update this module to work on new versions of Prestashop. Currently it’s not working in 1.7
Sorry, I am confused what do you mean by you bought reseller licence , there is no reseller license in Envato, you are not allowed to sale our module and re-distribute separately.
Looking forward from you.
Sorry, extended licence. I add the module into one of my themes that I sell. But I can’t get the module to work in 1.7 PS and I see it’s not been updated since 2016. Did you stop making this module for PS?
No, we are going to release the module withing few days. Right now we are checking the documentation for the new version. Once check done we will release that. Can you please send your theme url to our support system.
We have just uploaded our new version. If you subscribe to the product from download area, you will get a notification about new updates.
Hello, I am trying to modify my slides or add another one, but when I insert an image, it does not do anything, neither the image is inserted nor an error message appears. What’s going on?
We are sorry to inform you, we have not idea about this. We never face this kind of issue. Which version of revolution slider you are using.
If you got the slider with your theme, you need to contact your theme author for that.
If you want to reach us for your support, you need to purchase a regular license from our end. Then you can open a ticket. We will investigate the issue.
I had a 504 Gateway Time-out when adding Revolution Slider module in my Prestashop 188.8.131.52 site. After choosing the zip file, the status bar reach 100% loading and after I’ve got the time-out. No module added…
Please check your server max upload limit is more than 10mb.
Set to 100MB in php.ini – Same problem.
You can open ticket in our support system. Our team will investigate that.
Why can not we use it in the cms pages ?
This is a very interesting!
Is there a shortcode for WordPress, do not PrestaShop?
You need to use visual composer for that were use implement short code system. Prestashop have no short code system.
Hi i have the slider revolution with the warehouse theme. I’m trying to set a vimeo video slider but I have some issues:
- i set the video loop, but it doesn’t work
- the video is not starting on safari browser;
Can you help me? Thank you very much.
You need to contact your theme author for support. To got support from us you need purchase regular license from us.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $16
This item was featured on CodeCanyon
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work