themepunch

themepunch supports this item

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2268 comments found.

Hello, We just bought the plugin for jquery, do you have any solution for the bug that occurs when activating the ddd_z_correction option of the jquery plugin? We do not want to increase the ddd_z_correction parameter beyond 60, since the layers are very deformed. Thank you.

sorry, the bug occurs when activating the ddd_bgfreeze option

Hi NovacreativeDeltasoft,

Thanks for your message. For this particular case, we’d need to have one of our technicians in our support center investigate. If you have a valid support certificate, just contact us over at our support center and a member of our team can investigate this for you asap! And then otherwise here’s some information in case you need to renew your support status, and then we can help you further!

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Hello,

Is there a way to limit the slider text width on desktop and have it displaying properly on mobile as well?

I had to put text in two layers for it to display properly on desktop, but there is a weird line break on mobile.

http://crompton.logolix.com/

Thank you! :)

Hi sberian,

Sorry for the confusion. You don’t seem to have a support certificate from us, so maybe the plugin was packaged with your template/theme? If so, here’s how support works in these cases:

https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins#support

And then to get a support certificate from us just purchase a copy of the plugin here from CodeCanyon. And then just open a ticket in our support center https://themepunch.support/ and a member of our team can help you with this asap!

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Are the examples from the Wordpress version available in this jQuery version? Specifically, Mountain Parallax (https://revolution.themepunch.com/mountain-wordpress-parallax-header/) and Website Intro Slider (https://revolution.themepunch.com/website-intro-wordpress-slider/). Thanks!

Hi brightstarproductions,

Thanks for your message! Yes, of course! all the WordPress demos are available in jquery version because in backend WordPress version uses jquery version engine. After downloading the package from codecanyon you will find “example” folder which contains all the demo.

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Hi brightstarproductions,

Thanks for your message! Yes, of course! all the WordPress demos are available in jquery version because in backend WordPress version uses jquery version engine. After downloading the package from codecanyon you will find “example” folder which contains all the demo.

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Exciting and purchased. :)

maya514

maya514 Purchased

Hello, Just a quick question your license say for 1 website. But What if I need to use it first on our dev website (different domaine name) and after switch it to our prod web site. Do I have to pais for 2 licenses?

Hi maya514,

Before we answer your question, do you happen to be using the jQuery Visual Editor as well?

https://codecanyon.net/item/slider-revolution-jquery-visual-editor-addon/13934907

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maya514

maya514 Purchased

Yes :)

Hi maya514,

According to Envato policy 1 license can only be used on 1 domain but as an option for development site we have provided the option to deactivate license of the development site and after that, you can again activate plugins on production site once your development is finished. However, performing multiple activation and deactivation can lead your purchase code to be flagged in our system.

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All of a sudden on a site of mine, the slider is loading last on the page, when it used to be first. Now the area where the slider appears shows nothing until all the other page elements have loaded, then it suddenly loads and pushes all the content down. Have tried lazy loading, etc. Slider only has one image @ 105kb.

duplicate answered at https://codecanyon.net/comments/18816567

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Hi there, I received Slider Revolution bundled with a website template but have a big issue that the author cannot resolve for me. For some reason, every time I change the first slide from any of the “cube” transitions, the navigation elements disappear and break the structure of the website. I have tried replacing the JS and pointing to extensions, however only the cube transitions avoid the slider breaking. Any help would be much appreciated! Thanks…

Hi, For this particular case, we’d need to have one of our technicians in our support center investigate. If you have a valid support certificate, just contact us over at our support center and a member of our team can investigate this for you asap! OR here’s how you can qualify to open a ticket on support system:

https://www.themepunch.com/faq/qualify-themepunch-support/

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jaghira

jaghira Purchased

Pre-sale Question: Hi! For the API can you create slides from scratch?

Are you able to say create a slide like this via the API? https://revolution.themepunch.com/particle-effect-intro/

Also can you load your own images via the API?

Thanks!

Hi jaghira,

These API options aren’t available but here is the full list of what’s possible:

https://www.themepunch.com/revsliderjquery-doc/api-methods-events/

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Hi thanks for the quick response!

I went through the API but wasn’t fully clear on this…

Are you able to create custom slides manually using the Visual Editor and then load it using the API?

Here is what I am trying to do:

> Load a custom slide or a background image or multiple smaller images on same slide. > Add moving text on the slide for a few seconds > then move onto the next slide (this one is obvious)

Thanks!

Hi jaghira,

There isn’t an API option that can do this but we will add it to the request list :)

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helio

helio Purchased

Hi,

I’ve followed your tutorial https://www.themepunch.com/revsliderjquery-doc/basic-template-setup/#deploy But I simply can’t deploy it online at all!

I’m using your template “sleek-landing-page.html” which I’ve edited.

I also bought the visual editor and installed it, it shows that the slider is not activated, is that why? How do I activate it?

Everything very complicated and frustrating… Both products should be accompanied by easy tutorials that work.. It only works offline.

Hi, Thanks for your message and sorry for the trouble. Could you please share the URL where you have deployed so I can check it or would you mind open a support ticket along with details at our support center and a member of our team can investigate this for you asap!

As for activation, Please check out the docs and see activation section. https://www.themepunch.com/revslider-se-doc/install-the-plugin/



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